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February 2024 by Scott
Long lines. Luckily, they had a self-service machine to weigh and print postage on a large envelope
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January 2024 by Emily Kolmer
Went on a Friday morning and there was no wait!! The staff are always so friendly and helpful. Best post office ever!
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December 2023 by Susan A
Worse customer service than any other post office in the area. I had tracking information with a signature that my package was delivered to my box, but there was nothing in my box and no slip. I went to the long line of people waiting, and finally got to speak to a postal worker. I showed her the tracking and the signature, she confirmed the persons name who signed for it, but said it could take up to 3 days before they sort and get the package in my box. WTH? I paid for next day delivery, but they were too lazy to sort the mail. I continuously get other peoples mail in my box, my mail goes missing all the time. It is by far the worse place to deal with getting and sending out mail.
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December 2023 by XoXo Eryn
Robert was extremely pleasant and knowledgeable. By far the NICEST person I have spoken to with USPS! Thanks again Robert!
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December 2023 by Bryan Ramirez
How convenient that when your USPS worker left me a redelivery slip inside my mailbox I get a text message of a scam website to update my delivery address and enter payment info! NOT OKAY! The number is +639953262238
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October 2023 by Dina Spear
I would give ZERO STARS. This is the worst postal location I have ever had the misfortune to deal with for our work office! We are lucky if the carrier stops in once a week to deliver or pick up our outgoing mail and you can forget it if we have the Sub, they never stop in. Today we watched the sub pull pull in, do a U turn and pull right back out, not stopping in to see if we had outgoing mail (which we did). My staff attempted to run out and get his attention but didn't succeed. I tried calling the PO that services us and the phone just rings until it disconnects. What kind of customer service is this?? HORRIBLE! Typical Government agency that is WORTHLESS! let the private sector handle! They do a much better job.
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October 2023 by ML C
Drop bin for packages is always full. Lines out the door. Staff going on break or just disappearing. No one has any answers. The blonde gentleman is the only one who attempts to problem solve. Typical government building.
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June 2023 by Jessica P.
Most frustrating wait times and barely 2 people working the counters. Not sure why they spend so much time resolving others customers concerns while not worrying about the other 20 people in line. If you have time on your hands, then one should go here as service lags behind and is very slow. They need to hire more associates or have they handy ready to chip in busy times.
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April 2023 by Eric Rayburn
Stopped by the facility as I needed to use certified mail for the first time and was unfamiliar with the process. I hate to admit that I don't remember the woman's name who helped me but she was fantastic. Made everything quick and painless, was in a bit of a hurry and appreciated the efficiency. Despite it being close to the end of the day I didn't feel rushed or put off in any way, would definitely stop by this location again.
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March 2023 by Derek LeGault
How the post master is still at this location blows my mind. I was told that they do not deliver packages to my apartments. What is the point of using USPS? The front desk guy told me they don’t even try to deliver, they just say come pick it up. That’s crazy. I pay extra money now on my packages and use a shipping service that can actually do what they are paid to do. I am still in shock by what I was told by the people that work there.I also find it pretty despicable I was told by usps staff that I should go yell at the apartment staff since it’s their fault they don’t have a package storage. Why does the apartment need to accommodate you to do your job that clients pay you to do. It’s insane.Logged a complaint with USPS directly listing all the lies told to me and the residents of the property I live at. Also been telling every resident to do the same.Shame on you guys.
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March 2023 by Enzo Treppa
The Boulder Hills USPS is a ghost town when it come to answering the phone. Love how the messages says “If you need to speak with someone, stay on the line and someone will be with you shortly..”Ha! What a joke. Customers need to speak with humans.
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October 2022 by John Ooten
Nice n close to the house open doors 24/7 for all your shipping needs .
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October 2022 by Idaliza Sosa
I drive extra miles to go to this one. Their service is always great & they are friendly. Clean facility.
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August 2022 by R J
This place is the WORST!One old lady I shall call "clerk: 03" is the biggest C U N T I have ever delt with.Her attitude is appalling and she makes remarks like you are breaking the law when you question her.I fell bad for any person that has to be in this Karen's life.Typically MVD/DMV worker type attitude.
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June 2022 by Andrew Schaeffer
Marco G. was very kind, and went above and beyond to provide outstanding service. I love using this post office (:
