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February 2024 by E Spo
Old lady that works the retail counter needs to retire!!! What a waste of government money!! The slowest, rudest customer service person in the game!! Jack for president, the best of the best in there! This 1 star review doesn’t represent anything other than that terrible old lady!
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February 2024 by Nghi Nguyen
We had an amazing experience at this post office. The staff (Joel) was very very nice and helpful. He helped us check for different mailing options and carefully double checked the address for us.
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February 2024 by philip bernick
Our postal workers are awesome! Postal banking would be awesome too!!!
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February 2024 by Forest Barrett
Rude and unprofessional staff. I went in for a passport related form. The lady that helped me was condescending and constantly talked over me. Avoid coming here
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February 2024 by R Reyes
Best location thus far, employees are pleasant and communicative. Nacho took care of my packages efficiently, securing the labels better than myself!
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January 2024 by Jeffrey Parsons
Zero sense of urgency there. It’s called the postal SERVICE right?? Could you move ANY SLOWER
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December 2023 by GW C
The crew at this location work really hard. Sure there are lines, it's December, but they take it in stride and seem to keep it moving! This location has the longest hours too. Sometimes it's worth driving down there to get it in so it gets sorted and on its way that same night too.
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December 2023 by Joseph Nickle
The postmen and women were super friendly despite the holiday rush!
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October 2023 by XGene
I went in for a Change of Address form. After giving me the form, the lady asked me to politely step aside so she can help the next person while i filled it out. After I filled out the form, a new register opened and the older lady there said she can help me.I give her my completed change of address form she says we no longer accept these forms and that I have to go online. They gave me a form, I filled it out, and then they wouldn't process the form they gave me. She said they accept this form for elderly people or the deceased or if I have problems with the online form to come back and then they'll accept the form in person.I've changed my address numerous times, this form is standard and it works in USPS even in different states. The form itself states it's the official form and that if not done in store it can be mailed in as an official document. Not only was the lady incorrect but she was also extremely unprofessional. I was already in the store with the form filled out in my hands, and they wouldn't accept it.Extremely unhelpful, extremely unprofessional. Terrible post office. Don't go here if you want to get things done.
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August 2023 by A Bassler
Passport was a complete sham we told him what we wanted and he messed it up! Total hack job worst experience ever. Do not go here for passports 3 out of 4 were done wrong… hire competent people breathing should not be a criteria for employment
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August 2023 by Kelly m
This is the main postal sorting facility for Phoenix maybe even for Arizona. If you want your box to have less delays drop it here. It could shave off a day, or two. Never had a bad experience here like most post offices have to wait in lines.
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August 2023 by Amy Bassler
Passport was a complete sham we told him what we wanted and he messed it up! Total hack job worst experience ever. Do not go here for passports 3 out of 4 were done wrong… hire competent people breathing should not be a criteria for employment
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August 2023 by J.R. A
Only two clerks and both were very slow!! Both had one customer each ahead of me and I must've waited 15 mins before one of them finished with the 1 small package for his customer. Wowwwww
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July 2023 by Ely Romo
Clerk 21 helping in sending out a document and let me just say how great she is! She has amazing customer service skills, very nice, patient and made sure we were aware of all our options! This is what customer service should all be like helpful and courteous. I also overheard the other employees and the also were very good to the customers ?
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July 2023 by Aubrey Sawyer jr
85026 missent. Returned to Phoenix at different zip code After 2 days departed. 1 day and 6 hours later departed again. 24 hours later it is in Atlanta Will be 3 days late if I'm lucky. I'm in Alabama. USPS please hire people that can read and weekly drug test . Clean up your act and be smart for once.
