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February 2024 by Gina M
Worst post office ever. I don't understand how they employee such horrible staff. Nancy the clerk at the desk should be terminated. She has the worst attitude and obviously has a miserable lufe! They need to do everyone a favor and retire that woman. If you walk in and see a gray haired woman with a horrible attitude, don't waste your time, just go somewhere else.
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February 2024 by Ramon Valenzuela
Clean facilities plenty of parking spaces
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February 2024 by Esther Martin- Mary Kay Beauty Consultant
They keep putting other people's mails in our PO Box. This was my 3rd time informing the clerks (not the same people) about it because I was frustrated that I am asking them again to make sure it didn't happen. When the clerk tried to explain it to me, which did not make sense; which I shared with him. I tried to tell him I didn't see the relevance in your explanation. He immediately got frustrated with me and basically cut off the conversation. Even if it's a business account, don't assume other people are part of the company. Instead, write down the names of the people who are affiliated with the account and the business names. I was trying to have him do that. Instead, he got mad and dismissed me.
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February 2024 by Jason Rudd
Best post office I’ve ever been to. Staff was super helpful resolving my problem and Joel the mailman went out of his way to make sure we were taken care of. Can’t say enough good things about this place. Thanks!!
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February 2024 by Chelsea Cinco
My money order never delivered to the property …. I paid $30 for express overnight delivery so that the people can receive my rent money early morning it’s always an issue even when I send it certified it’s always coming back either they not delivering it or just being lazy cmon smh
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February 2024 by John Leos
Very quick, easy, and friendly service ??
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December 2023 by Clareth Villanueva
This is the worst usps store in Phoenix. Came to send a package and the lady was rude and very disrespectful.I do not know what their problem is but same situation happened with customer in front of me.
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October 2023 by Martin Mathis
Love my assigned, local post office. Waits usually aren't that long and the personnel is friendly and knowledgeable.
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September 2023 by Angela Cotta
Dropped the ball on change of address request that was made a week and a half before I moved. This facility is still giving me the run around over a month later. I went to my new post office and did a new request with ID and proof of residency verification. Got a letter from here saying I need to do it again. Tried calling today at 4pm and no one would answer even though the facility is supposed to be open until 4:30pm. I’m so glad I moved and once this stupid nonsense is settled I will be rid of having to deal with this facility and its incompetent supervisor.
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August 2023 by Stephanie Isidro
I came here to get my daughters passports, they were really nice way better customer service than the USPS location close to my house.
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July 2023 by Fernando P
Made a passport appointment months in advance for 9am July 6. They open at 9am but so far they are still closed at 9:28am. I hope their Managment holds them accountable.
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July 2023 by O king
Excellent customer service. Be patient, sometimes they are super busy, nevertheless they provide the great service to each and all.
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June 2023 by Litzy Delossantos
Gray haired lady Nanky/Nancy is really rude. Went to renew passport and she threw my passport at me and said I needed an appointment. Very unprofessional if she don’t want to work with the public she should find another job!Thankfully the gentleman that work with her did help.
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May 2023 by Tenoriobro
This place is slow!!!!! It took me 27 minutes to mail out my package and there was only 4 people in front of me. The management needs to learn how to set up their team for success by knowing when rush hour is and how to deal with it which means having one guy take care of the passports and at least two guys helping the customer. Instead, they look like they have no clue what to do even though everyone in line is ready to flip out because of how inefficient these people work.
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April 2023 by Jess Bell
I got my passport here today and let me say the photo Joseph took was so good, it would make my exes clutch their pearls in awe. Very smooth process and very kind people.I was worried about having to bring a check or money order, but all you need to bring is a debit card for all passport fees, they can issue a money order right there on the spot.Wherever I’m living in 10 years I will definitely be back to have Joseph take my photo.
