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March 2024 by S. Bernstein
I was in the post office today during prime time . I just want to say thank you for the positive experience i had.The postal staff that was assisting me was polite and he had great costumer service.After each person he helped he called out to others that were waiting saying he apologized for the wait. Observing all the staff there seemed kind and helpful to the costumers they were assisting.
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March 2024 by Romayne Casberg
There is a woman at customer service who is extremely rude to me each time I visit.The 3rd time I was there to send out a package, I was in line and requested to my son I need a little tape to seal my package. The employee yelled across the room I would have to pay for it. She should be fired. I'm trying to get a hold of the manager to no avail.
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February 2024 by Tony
Dropped something off in the morning that should have gone out same day as described and explained. Checked tracking and was not processed until the following day.
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February 2024 by Helen Hilts
5 months later Richard still doesn’t know what he is doing and had to interrupt other staff with many questions. Very slow service for everyone. Also chatted unrelated issues with 10 people waiting
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December 2023 by Deborah M onroe
Was having trouble with my mail being forwarded to new address for 5 months.I was there so much trying to get it fixed, everyone knew me by name. Let me say "KUDOS" to all the staff. They worked until it finally got fixed, and each time I came in the same smiling faces, we would joke about it, but they never gave up and yes it is finally fixed ! Thank you you guys are the best !!
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October 2023 by yvonne atencio
terrible service…waited in line forever as three morons took there time !! then i finally go to counter emmit miller where did they find him ?? no customer skills !! he rudely says right to and from on ur box go to side so i’m getting upset now .. then i hand him box i say i need over nite .. ..he laughs oh what do u know u have to fill out more paperwork and laughs then black girl next to him says she looks upset then emmit miller says oh she’s upset and starts to talk about me while i’m standing in front of him …seriously?? he’s gonna talk about me in front of me ??? now i say get me ur manager…he/she is conviently not available!!! where do people find these morons !! yes i’m owed an apology!! united postal service..:is this behavior allowed/acceptable from ur staff? i took my box went to ups !!!
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October 2023 by Ru Nya
Terrifying service, extremely rude employees unwilling to help. What are you guys getting paid for? For the boorish attitude? I am sure they do not intentionally give us our lost letters, although letters from the last address have long been received, and local letters are not delivered to us! Yesterday, a woman working there interfered in our dialogue with another employee who wanted to help us, and she suggested that I calm down and speak more politely when I just said that I wanted to clarify where our important letters that they had lost were!!!! Hey, it seems you need to calm down and be polite! why are you getting into a dialogue that doesn't concern you in any way? We didn't come to your window, and we didn't ask for help from you, because your judgmental look when we entered the department said everything for ourselves! And she also tried to prevent another employee from finding our mails, can you imagine that? This is simply unthinkable!I will try to get you to return our lost letters!
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October 2023 by Stardom Villas
The worker whose name Richard is a very unprofessional and unhelpful . I usually send a certified letters and was never asked to stick the form on an envelope. He stick the form even on a wrong place. Hope the management will pay attention to the stuff and teach them how to be helpful. Look like he doesn’t want to do his responsibilities.
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October 2023 by Jessica Leo
Extremely rude customer service, not to mention this location has lost several pieces of our mail in the past. Do NOT recommend.
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October 2023 by Jasmine River
The two employees were not helpful, they just had attitude when I just wanted to check my packages in due to them being priority mail and they told me no to do it in the self check one because they were busy but they weren’t even busy so rude you guys need new employees to actually help out
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August 2023 by Kyle Kittleson
What a fabulous experience. Did not expect this from the USPS. Awesome people work here.
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July 2023 by Quomodo Q
They lost my mail and got upset because I asked why.I can understand not knowing but trying to act knowledgeable while explaining you don’t know is irresponsible
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July 2023 by Michael Bethel
This has been an outstanding office; I'm very happy to have them as my own home Post Office.
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May 2023 by Kathryn M.
They recently moved the drive-by mail box too far over. I have to get out of my vehicle and stall the other cars behind me. This wasn't the case a few months ago. Please consider moving the mail slot bins closer.To end on a positive note; I do appreciate the new metal chains in the opening. I hope it'll prevent mail stealing.
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May 2023 by Sophia M.
the worst customer service i've ever experienced. The man at the desk was extremely rude. 0/10
