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March 2025 by Carrie Olvey
This is a horrible store. The salesman Akram is a slimy, dishonest salesperson. Everything he offers ask how much it is and are there any additional fees or monthly fees associated. He will try to trick you. This is not a corporate store so any issues you have Verizon corporate will not be able to help you and the store will not be able to help you. I am so angry that I am now stuck with Verizon for 3 years. I will be switching as soon as I possible can.
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February 2025 by Melissa L
Horrible service! Was told by same person in store that deals online are same in store and then later in same conversation he said he couldnt give us the deal online and would not try and do anything to make it happen. Horrible horrible customer service and just rude all together. Didn't want to be with verizon after interavtion in this store. Make sure you go to a corporate store!! This is a third party dealer not actually Verizon corporate.
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December 2024 by Sergei Kazalinskii
I had an extremely disappointing experience at this Verizon store. I drove 250 miles to this location based on the information that the iPhone 16 Pro Max 512GB was in stock and available for pickup. Upon arriving, a staff member confirmed the device was available, and I was told to wait. I patiently waited for over an hour, only to be informed later that the device was actually not in stock. This level of disorganization and lack of competence is completely unacceptable.
What’s even worse, the staff member I interacted with didn’t bother to check the availability of the phone right away. Instead, they left me waiting unnecessarily, wasting my time and disrupting my schedule. As a result, I lost hours of my day due to their poor communication and unprofessional handling of the situation.
This experience has made me question whether I can trust Verizon’s service in the future. I hope this feedback helps improve how customers are treated at this location. At the very least, staff should ensure they check inventory properly and communicate promptly to avoid inconveniencing customers.
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October 2024 by John S.
Great customer service. But could not help with phone issues. They are all about sales
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May 2024 by Eric Volpentest
"That guy" was awesome
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May 2024 by Irma Wallace
Parker when above and beyond to help me get set up with a new phone, and getting all my Info transfered smoothly from the old phone. He made me feel valued and not rushed. It was a great experience. Thank you Parker!
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May 2024 by Lauren Smith
Parker has a good sense of humour, is helpful, and was kind. Thanks for helping me get my account straightened up today, Parker.
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April 2024 by Patricia Tobin
Diego is an excellent host to represent Verizon. Polite, calm totally businessfied if that's a word. Not to say I stared him down but I did. After 20+ years I was totally frustrated.
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April 2024 by Jeff Turcott
Diego was very knowledgeable and got us through every step to exchange our phones to the new iPhones.
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March 2024 by Jordan White
Luis was very knowledgeable and helpful! Probably the best phone buying experience I’ve had, definitely recommend this location!
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March 2024 by Jessica Hague
Verizon will steal from your account if you leave them. The day you leave they block access to your account and charge you for phone you own and brought to the service with you. Don’t use Verizon. They make you go to the corporate office to get your money returned and won’t let you in your account the day you leave. So turn off auto pay before changing companies.
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February 2024 by Allie Reynolds
Luis was great! He helped me get a new phone. Super funny and top notch service. 12/10 would go back.
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February 2024 by WWTraveler27
I had the worst experience at a cell phone technology store. When I arrived, the service provider was already yelling at the customer before me. Even though I bought a new phone, I was surprised with hidden fees. By the time I left the store, they were still yelling. Maybe they were having a bad day, but I strongly suggest you shop elsewhere for your electronic devices.
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February 2024 by Francine MacDonnell
Brandon is great! Kind, patient, knowledgeable, and very thorough! He is an asset to Verizon❤️
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February 2024 by WW T.
I had the worst experience at a cell phone technology store. When I arrived, the service provider was already yelling at the customer before me. Even though I bought a new phone, I was surprised with hidden fees. By the time I left the store, they were still yelling. Maybe they were having a bad day, but I strongly suggest you shop elsewhere for your electronic devices. Not worth the cost.
