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March 2024 by Destiny Misko
These apartments are beautiful, Frances was absolutely wonderful she got me an apartment within like a week or two. The only downside is you have to do laundry within the apartments. Other than that great place to live. Lots of families and lots of people walking their animals they're extremely friendly and extremely friendly to both cats and dogs ❤️
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March 2024 by Xavier Luna
Christina was an excellent help on trying to get me an apartment.
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March 2024 by Yisleisy Valdés Morán
Mrs. Cristina gave us excellent attention, very good service, very attentive and pleasant. He helped us with the entire application process and explained everything to us. I recomend it to you.
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March 2024 by Tania Morfin
great staff member , always helping , very good customer service christina is the best very nice.
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March 2024 by Chrustina Jacques
Great experience absolutely amazing individuals in the office Frances , Emily , ....
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March 2024 by Beverly Murphy
I really had a great experience with the company as a whole and the staff. I couldn't recommend them more! The staff was very professional and are just great people to take care of my property as a rental. I appreciate the quality and work ethic they bring in every area. Cristina B. her responsive friendly service and a quick application process proves this management team will be great to rent from. I were able to look at several units, submit an application, and be approved for move in all within about a week. Thank you all for your help during this stressful time!!!
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March 2024 by Karen Tuarez
I recently had the pleasure of interacting with Cristina B the leasing person of the property,anda i feel compelle yo share My positive experience, from the moment You walk in and dhe takes her time explaining the application process, seen people walking in just wants asking her, was outstanding experience she provides yo make our decisión easy, we hoy our apartament , if i could give her more stars i would thank You Cristina
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March 2024 by Washboy Cata
Christina Bastian.She went above ! and Beyond!to help non technical new tenant adjust to the digital aspect of renting!! if you decide to rent here see CHRISTINA BASTIAN
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March 2024 by Brenda West
The lady in the office made me feel like I was gone already. She is awesome
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February 2024 by claudia estrella
I have been living in metro at villages apartments for a few years and since Cristiana came to work at those apartments, it has truly been a privilege for me because of the way she treats you and helps you with whatever you need, I give her 5 stars ?
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February 2024 by David Dulce
I was a resident at this place for almost 2 years. In general it was a good place, but unfortunately the way I was “helped” to leave the complex was the worst. I was a resident that never missed a rent monthly payment, as well as I think I never caused any problems to others. In my situation I had to leave 2 months before the lease term ended, I moved out on a Saturday and went to the office find a way to sign a written notice, there was no manager at the time so I guess it was okay to return the keys and call back next week so they help me on a payment. I did that and when I called they told me they will call me back. They never called me back even thought there was 3 days before the month ended. No communication and I even called on the last day of the month. Couple days pass and I get an email of an outstanding balance amount that I owe that is doubled of what my rent was. So I had to call Bridge Central Billing to find a way so I can get some help from this Unfair Bill. The reason why Unfair because I never missed a monthly rent payment and I also had to deal with the Cockroaches and I mean a lot of them, I know there record shows the many times I told them to spray bomb that Unit. Bridge Central somewhat helped me I guess on what they could, but the Villages Office could of well helped me much more if they felt like it and they know it. Living there was never a bad place but on how the decided to bill me now I never would want never would like to live there again. Also there was a dining room fan that I told them along time ago it was not working properly and the maintenance guy said it was ordered but they never came to replace it. Yea im not going to miss that place. I would of been fine paying what I owed of the leasing term but they doubled it because they did not care of my situation so they felt like it was okay to mess it up for me, there was still a couple days for the deadline to figure something out from the start but it was just bad service from the office. So now that I have to deal with what I am billed, I am very glad I left Villages at Metro.
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February 2024 by Elizabeth Galvez
Cristina bastian
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February 2024 by Boastful Kitty73
She showed us an apartment we were interested in and when signing the papers and given our keys, they didn’t give what they showed. Maintenance wasn’t convenient and fast. I didn’t enjoy living here
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February 2024 by TINYY
They came in , took care of the problem and was gone in about 10/15 minutes. Excellent service.
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February 2024 by Oni Coffey
Would all around look somewhere else before applying here, going through a infestation , I used boric acid, it worked for a little but now coming back, just so many issues, old office manager joe very helpful, nice and all around aware, new manager not so much, complained my mom dog visits me said that was against my lease and I feel like for the amount of roaches and plumbing problems I’ve had, they’re so concerned about my dog but not so much my apartment has been infested since I’ve been here. They tell me they’ll come bomb but IM responsible for buying all the things to make sure my stuff is covered and that I’d have to leave for a number of hours when I work from home. Just honestly can’t wait until my lease is done in august.
