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December 2023 by Daniela
Service was impeccable. Warm, inviting and informative. Associates are knowledgeable about capitalizing on my benefits while giving the best recommendations on the frame style, color profile and best lens for my high prescription. Doctor was accommodating to my contacts preferences while educating me on what will help with my current vision issues. Great team, SOLID SERVICE!
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December 2023 by Nico Rodriguez
My eye Dr was amazing! She took the time to answer any concerns I had. I didn’t feel rushed at all. The down side was buying glasses I feel like buying them online would be cheaper. It’s one price on the sticker but when they sit you down it doubles if not triples. The eye appointment was great the buying not so much.
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December 2023 by Dee Charley
Didn't get greeted or welcome. Was immediately ask if I purchased my glasses from this location.Not a great experience like other locations.Too bad for first impressions.The other customer was treated differently than me and my sister.So this is the reason I'm writing this review.I won't be back.I'll stick to Tempe until February. I'll find another vision provider. Thanks Tempe location, for your great experience. The glass frame was quoted more at checkout. This location quote my frames were only $69. So I want to check in on this price if I was overcharge for both of my glasses.
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October 2023 by Ally Avey
The General Manager, Michelle,really knows how to help you choose your frames for your face and color!!!! Decent pricing, a lot of choices for frames and lenses!
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August 2023 by Todd Fraser
Doctor and her assistants were great, the ladies at the front desk weren’t so accommodating. Seemed irritated I wanted to compare options and prices. Her response was I hate to be like everyone else, prices have gone up.
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August 2023 by Sandra Quintana
This was the first eye exam is received in 15 years and everyone who worked there was wonderful!!! The staff was lovely and very informative.
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July 2023 by Domenique Gaither
A great practice to go to. Easy to schedule online and fill out paperwork the optometrist was very kind and as well as the staff up front. Liz assisted me with picking frames on my visit. I didn’t feel rushed nor was there any type of pushy sales for me to upgrade my lenses. She explained what each enhance was broke down the cost and helped me make the best decision based on my insurance coverage and my budget. I went in for an exam for contact lenses and to purchase glasses for the first time as an adult which I was a bit skeptical on but they have a very large variety to choose from
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July 2023 by Karen Compton (KC)
I went with my husband to get the annual eye exam and update the glasses. The women that helped us with the vision insurance and frames (Liz and can't remember the other name) were extremely helpful and explained everything. Dr. Alexandra also deserves kudos as she explained all results thoroughly and has a very warm personality. Can't wait to pick up our new glasses. We will be back again next year!
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July 2023 by denise leal
If I could give this place 0 stars I would I even arrived early for my appointment! 45 mints after my appointment time I was told they where running behind and if it was possible for me to reschedule the dilation part of my appointment I said ok fine let’s just move forward and still 30 mints later I had not been seen they close at 630 my appointment was at 515 I left the office after 6pm!
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May 2023 by Nicolas Morales
All the employees were exceptional from the optometrist to the technician, to receptionist. Very friendly and helpful. The Grey haired "fox" woman was very sexy.
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January 2023 by Adri M
I’ve never been to a vision center that was so disorganized. I had to go back 3 times after my initial appointment because they didn’t document my information correctly and the second time my glasses were measured wrong. Also, the doctor wrote down the incorrect contact lenses that I told her I’d used in the past. Choose another location if you can.
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January 2023 by Wisam Syouri
I never write reviews, but after dealing with unacceptable customer service I just felt I had to share to save future customers the headache. I had a contact exam which went fine. They didn't have the brand I like so they gave me trial for another. Ofcourse, they did not print out my prescription for me so I called them to get this information to purchase from another store. After waiting 45 minutes going through their robot services I finally reached a representative. She informed me it is there store policy not to email prescriptions and that I can only do pick up in store, however I was already at Costco to purchase a box of contacts. They informed me they could fax the prescription over to them after some disagreements. They never did. I called back again and waited for 45 minutes and was completely ghosted. Horrible service. Bad attitude employees. Save yourself time and sanity and do your exams somewhere else.
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December 2022 by Sena Maytubby
Visionworks at Camelback Colonnade is the best! I was blessed to have an employee by the name of Bernard assist me. He was very helpful, professional and informative. He took the time to check into my insurance to verify what was available for my purchase of contacts and helped adjust my glasses that I had purchased previously that were not adjusted correctly. Thank you Bernard for the great service!
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November 2022 by George Cuyjet
Diana is so awesome and delightful to have met and be served by. It's an absolute pleasure to go to Visionworks with all of the high spirited and positive staff.
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November 2022 by Victoria Chavarria
Came from a different location due to issues and decided to give the franchise another chance. Staff was very welcoming when I first came in and very helpful throughout my visit. The doctor on staff was very friendly and provided great feedback on recommendations that would best suit me. Bernard was very informative and very straightforward on the expected turnaround time for my glass and contacts which is appreciated. I am very glad I came to this location, I was very well taken care of and will continue to come.