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January 2024 by larry krause
Always have great service and great personnel
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January 2024 by Deb Dav
They were very helpful professional informative and thoughtful My husband and I will definitely go back ❤️
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January 2024 by Rose
very friendly staff and helpful caring people first time experience being there
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January 2024 by Jeffery Stricklen
My first time going to vision works and I like it
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January 2024 by Eunice Sampson
Awesome guy took care of my needs. His name is Mr Joe.He is kind, caring, friendly, helpful and respectful.I love Visionworks. I am an old customer.Bravos to you all.Keep the good work going. God bless.
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January 2024 by freddie solomon
Employees took the time to walk me thru my exam and help me pick some frames that I like and fit my face..Thxs
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January 2024 by Steve J Robinette
They were awesome, they were friendly and professional and they were quick. I literally had my eye exam and my contacts in less than 18 minutes, to me That's a great experience.
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January 2024 by Leilani P.
I arrived for an eye exam and ordered my glasses that day was great excellent customer service and doctor was informative. When my glasses arrived same thing no complaints I left and attempted to wear my glasses my vision looking straight was great however if I looked right or left is was so distorted I could not drive with them I allowed a day thinking I needed to get used to new prescription. I ended up taking them back where I waited over an hour while the person researched the problem she kept saying "I don't see a problem" Are you sure its your glasses? I explained there is a problem she took my glasses assured me I would receive a call back the next day. On the 3rd day I called them and was informed they are making me a new pair in which they did not rush knowing I had no other glasses nor call me to follow up I spoke to them about getting a refund I was told when these come back "Fine" you can have a refund then rudely said "Is that it"? I ask when can I expect the new one the response I received is "I just said next Monday" and "Bye" disconnecting the call. I was offered to come and pick up the original glasses (the ones that I cant see out of to use until my others come in)
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December 2023 by Alicia Villanueva
I've been a customer of this store for the past 4 years and have always been satisfied. Thank you.
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December 2023 by Marquis Jaquez
12/02/2023 Noon.Customer service is pretty rude even if you're a customer. Everything was great until the young lady in glasses with black hair and a levi jacket got involved. She needs manners and social skills she shouldn't be on your sales team! Sucks because their the ending of the Visonworks experience, and because of that, I won't be going back, first and last. Choose a different location.
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November 2023 by Justine Houge
My experience at the vision works near me was ok. It’s when I went pick up my glasses that it was not ok! My glasses came back as readers and not my prescription. I am now waiting another 10 days for my glasses to come back from the lab. This is annoying.
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November 2023 by Felicia Stevens
I always have a great experience, I've been a customer since you were Hour Eyes and not once have I had a bad experience. Keep up the good work.
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September 2023 by Joseph Castillo
From the moment I walked through the door I felt calm and relaxed. Everyone was polite and eager to help with any questions. I was in and out under 2 hours. Thumbs up to everyone.
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September 2023 by Dolores Segovia
Overall a great experience. Staff is courteous, efficient and knowledgeable employees.Dr. Ochoa is very knowledgeable and informative to his patient.Thank you visionworks!
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August 2023 by Angelica Luna
I loved my experience here at Visionworks. I was a walk-in patient and was added to the list. A nice girl up front was very helpful. She took my information down in a timely matter and very patient answering all my questions. She took me back to get my vision test done with in a few mins didn’t feel long. She had me sit back upfront until Dr called me back once again it didn’t take long until Dr called me back. He too was very nice and helpful. I went to the back to choose my glasses. This worker was supper helpful answered mine and my husbands questions in regards of prices she explained everything very clearly. I was hesitant in choosing the eye glass frame and she was very patient with me as I did go back and forth on choosing the right ones for me. I really recommend this place. I wish I had asked for their names so I can give them credit for all their help.
