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October 2025 by Tia Howard
They NEVER answer the phone. The literal PHARMACY!!!
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September 2025 by Gail Martinez
CLEAN, ASSOCIATES HELPFUL AND CHECKOUT QUICK
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August 2025 by Kelly McInerney
Ismael is AWESOME! This polite young man was so patient with me while I tried to purchase items on my OTC Medicare card. He went to a lot of trouble to help me complete this purchase, even after I initially brought ineligible items to the counter. Walgreens, I hope you realize that employees like Ismael are the reason people keep coming back. Shout out to corporate: numerous items by Force Factor and other brands are suddenly no longer OTC eligible! Why not? This is Walgreen policy, to be clear. Incidentally, your competitor still has these items eligible.
It it eligible
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June 2025 by Isabel
holy wow. i thought the walgreens by my house on the east side had some horrible ppl but this one made the others look nice. ugly, ugly behavior. got attitude soon as i walked in the door & old lady in the blue shirt was one of the rudest and most unhelpful humans i’ve encountered in a long time.
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June 2025 by Kevin Spence
I've got to give Walgreens credit when credit's due. With the trade issues going on with China, and knowing that we don't manufacture medications here anymore. There's a shortage of pain pills across the country. Routinely, prescriptions for chronic pain are unavailable, or on backorder.
You and I as patients are unable to call the pharmacy and ask if they have a certain medication. Either the Dr has to do that, or the Pharmacy finds the medication for you at another location. Today that happened.
Today my Dr called in a prescription for my wife after Safeway told us it was on backorder, but didn't bother to tell us that until 4 days afterwards when we went to pick it up. I asked if they'd find it at another Safeway and they refused.
So my Dr called it into Walgreens. When I called, Walgreens told me they were on backorder too. But the Pharmacist went on his computer and found the Metairie in stock at another Walgreens. We immediately called our Dr and had them call it into that Walgreens.
That's above and beyond service imho and needed to be recognized. Thanks Walgreens at 48th and Elliot. You went above and beyond in this case.
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May 2025 by 1pepper67
Pharmacy service really bad. Takes way too long to fill, and they tell you to come back at a certain time and then give you attitude when it's still not ready. They proceed to over explain why and how they have so much to do etc. I don't care, I'm just coming back when I was told and then it's not ready, come back in a few hours and it's still not ready. Why don't they just say cone back tomorrow? Save me from making multiple trips. This is for my husband's meds. Luckily I use CVS. They are super quick. My prescriptions are ready even before I drive from the doctor's office to CVS. Getting a text that it's ready while I'm on route. Too bad my husband can't use CVS. His medical insurance is different than mine through our employers. I told him to try a different Walgreens or maybe Frys or Target which are closer. There are a few other rude incidents but overall I wouldn't recommend this place. They are rated low, that should tell you something. I don't think their management cares, otherwise things would be different. I'm not a Walgreens hater. My mom worked at a QC Walgreens before she died, it was great. She loved it. But the one on Elliot is a place I wouldn't recommend.
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February 2025 by ehelton01
Went to this pharmacy to get vaccinations, one of them required me to come back for a second round two months later. First time I went I made an appointment. While giving me the shots the doctor told me I did not need an appointment when I came back in two months. I questioned him because that surprised me but he said absolutely no need for appointment, just walk right in and we’ll get you taken care of right away. This was false information. I went in today with no appointment and the pharmacy was completely thrown off. Asked me if I wanted to make an appointment. I informed them I was specifically told not to by the doctor who gave me the shots the first time. He asked me all the personal questions I’m supposed to fill out on paper out loud in front of the store. Then made me sit and wait for the shot for 15 min. Finally calls me up and says they don’t even have it in stock. Have to order it and I have to come back tomorrow. So I came here to say, they should inform their doctors that an appointment is absolutely necessary and frankly should be required if they don’t keep their pharmacy stocked. Three stars instead of two because the doc who gave me the first shots was very nice. Uninformed, but very nice.
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January 2025 by susan Leidy
The pharmacist is always available ready to answer questions
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January 2025 by Ryan D Edmonds
The employee at the register that I dealt with was friendly and helpful.
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October 2024 by Greg Guilford
I would give zero stars if possible. This pharmacy is horrible. They are incompetent and don’t know how to call People when they are not able to fill a prescription. Zero apologies as well. Talked with the supervisor who was also extremely rude. I’m never walking in to another Walgreens again.
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September 2024 by BL
I would definitely not recommend getting your flu or Covid vaccine here. The lady from the pharmacy who administered them pushed them into my arms SO slowly, which makes it hurt way more!! OUCH!!!
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September 2024 by Porky Porky
My experience while printing a photo this afternoon was a wonderful experience. The guy was genuinely nice and even helped me put the photo in a frame.
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August 2024 by LL
I would definitely not recommend getting your flu or Covid vaccine here. The lady from the pharmacy who administered them pushed them into my arms SO slowly, which makes it hurt way more!! OUCH!!!
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May 2024 by Jay B
The pharmacy operation manager is rude and does not know how to bill insurance. I believe the reviews for this pharmacy/store. Don't know how most of the pharmacy staff still have a job there.
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February 2024 by Lewis Pope
This location is horrible. The customer service is terrible and the workers tonight seemed incompetent. The only answer for an error on their end was I'm not sure you can speak with the manager tomorrow. Kyle and whoever the cashier was, were lacking in customer service. I really hate going to this Walgreens and this situation was three reason I feel this way. I rather go out of my way than go to this location or any other Walgreens. Horrible.
