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March 2024 by Eleanor Wesenberg
1/5 stars specifically for the Pharmacy. I’ve been going to this Walgreens to pickup my prescriptions for over 2 years and never had a bad experience until about 5 months ago. Now every time I call I’m getting BAD ATTITUDE & SASS, and complete lies about there being issues with my prescriptions. If you don’t like your job then quit, don’t get every single person a HEADACHE when we are trying to fill our prescriptions at a PHARMACY! I’ve heard “insurance issue, didn’t receive your refill from doctor, no pre-authorization” and XYZ - then I ask HER again and she’s like ok it will be ready this afternoon with SUCH SASS & ATTITUDE - like are you MAD that I’m prescribed drugs lady????!!! Do you NOT want me to refill my prescriptions???? IM CONFUSED!??!?!? From now on I’m avoiding this pharmacy at all cost & the last straw for me was when I just called she said I needed a refill from my doctor I asked her to look again because that didn’t make sense I get hung up, I call back and a guy answers and RIGHT AWAY finds my prescription says there is no problem and come pick it up. WHAT THE HECK!??!? She needs to be fired because she clearly is finding joy in making paying customers practically beg her to refill there subscribed prescriptions!?!??
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January 2024 by Nio Simpson
Attempted to contact the pharmacy for an hour they kept answering and placing on hold without saying anything.
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October 2023 by Mister N.
Walk into this location many time and not once felt as though I was a stranger but this morning Sunday 10/22/23 I was mocked for whatever these two employees thought was funny at my expense. I looked over twice and both employees looked at me and continued as if I wasn't there. Really Walgreens, you can't find more mature individuals to work in your stores? One was a short blonde haired girl, a new employee cause like I said I'd been in there at all hours and had never seen her before. The other person seemed to be a manager in charge, when Ist got to this location, he was outside smoking, when I got inside he went directly to the blonde and that's when the mocking began and never let up even as I looked at them. He's a Hispanic male that could use a reality check, come on Walgreens, try to be better than this.
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October 2023 by AZ Mets
This is to my fellow folks working at this Walgreens pharmacy. You guys are what every pharmacy department should follow. From being so professional to getting things done efficiently for us. If you guys reading this, thank you for all you do for me and my mother. You don’t know how much this means to us. Best pharmacy experiences ever to put on.
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October 2023 by Searching Truth
The pharmacy here is so unbelievably rude! They hang up on you while you're waiting on hold, and when you finally do get someone, they're so short they hang up on you before you can even finish asking a question! Go anywhere, but here this is the worst customer service. The pharmacy is just a bunch of jerks!!! The men that are working there are super rude. The women in the pharmacy seem to be much more polite. I'm disgusted with the service here!
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October 2023 by Paul Quinn
Update: this continues to be an excellent Walgreens, especially the pharmacy. They fill prescriptions within a reasonable time. Never had a problem with a pharmacist or tech. In fact, the opposite. So thankful this is not too long a drive.Always helpful people. Usually can find what you want, large selection. Great parking. You can find some good sales. Lots of buy one, get one offers.Properly requiring masks as of March 2021.
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August 2023 by Neil B.
Tried to pick up a prescription, on my e bike, as I have done many times before. Was greeted by a very angry pharmacy tech who barked at me "we don't allow people on bikes to use the drive thru". I uttered the BS word, sorry but his anger fed mine. This is ridiculous, what horrible customer service. I had to ride back home, then get in the car, waste gas and go back. Walgreens doesn't care about people trying to be green, there is nothing anywhere to indicate that you can't use the drive thru on your bike. This location has really been going downhill, rude, surly "customer" service.
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June 2023 by Katherine Bates
The team at 56th st and Thomas in Phoenix is phenomenal. Aileen was amazing rin transferring a prescription from a Safeway . I could not find the drug I needed and once I called Walgreens they managed everything for me . I’m so grateful!!
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March 2023 by Kent Bond
Best cheapest overall bottled alcohol for a 10 mile radius! (except for Costco over on 44th)(but even then this Walgreens gets seasonal breaks Costco doesn't ?)
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March 2023 by Roberto Peraino
Most of their pharmacists have a terrible attitude, leave you waiting, and will talk about you and your prescriptions within earshot before you walk away. I'm sure their pharmacy staff are trying their hardest, however.
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February 2023 by Bailey M.
JOSIAH THE PHARMACIST DOES NOT "KNOW WHAT TO DO" when I am having an allergic reaction to a drug. Sitting in hives writing this review. And to top off the pharmacy care, Elena will break HIPAA (or better known as THE LAW) and YELL what drugs she has for you so EVERY patient in the store knows exactly the medication you are prescribed. AVOID THIS WALGREENS AT ALL COSTS!!!!'
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January 2023 by Melanie
So far no complaints-the store is always clean, and pharmacy is more polite and faster than other Walgreens in this area
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December 2022 by Austin Sanders
WARNING!! Do NOT order photos from this location!!! I ordered Christmas cards from here, and the employee did not include the envelopes that I purchased in the folder that she gave me. I wish that was the end of the story, but when I went back up there to get the envelopes, the employee only gave me half of the envelopes that I bought after I showed her the receipt. I went up there for a 3rd and final time and asked to speak with a manager (Dee). Her name might as well have been Karen, because she was a nasty lady who has no place in the customer service industry. She offered me nothing in return and acted like it was a hassle to give me the envelopes that I bought. I will NEVER go back here again….
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December 2022 by Michael Murphy
This place has great service! Every employee was great when i needed assistance. It’s a very clean store, never a wait/line because they’re on point. Definitely a place some other Walgreens locations should use as a baseline to improve their own stores. This is how a Walgreens should be available to consumers.
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October 2022 by John Thein
We had an encounter at this Walgreens that was more than human kindness! Customer service 100% by this employee name Sabrina! Sabrina, thanks for being one of the few humans left! We feel that you should be recognized if you aren't already. Thank you again! Pharmacy (Found our new Walgreens)