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November 2023 by Jasmina Gwynnedd
Pharmacist and assistant is rude and nasty to phone customers.I was left on hold over 25 minutes.They put me on hold 7 times because they didn't want to answer my call and kept yelling at me saying they didn't have time to answer my call.The worst customer service I've ever seen.I will never call them or go there for anything never again.
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November 2023 by Maggie S.
Horrible customer service rude employee answers phone call and I asked nicely and employee continue to be rude and says what do you want so unprofessional I have never been treated to that level of ignorante service would have great to give this store a zero rating
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June 2023 by joe davis
I got 2 prescriptions from my Dr. went to Walgreens at 24st and Indian School rd. to pick them up only got 1, i thought ok maybe i was only supposed to get 1 prescription. 2 days later I got a phone call from them saying my prescription was ready. WHAT. I ask the lady behind the counter why it wasn't ready 2 days ago when i was there. she said "I don't know maybe it was called in at a different time". I seriously doubt that with all of these 1 star reviews. I won't be going to that store again.Get it together 24st
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April 2023 by Jenny
It says on their online website that if I ordered before 8 pm, I would get my order delivered. Now it won't be delivered until the next day between 10 and 1030 am. I ordered medicine for myself now I have to wait. They should have called me before they closed. I would have someone pick up my order.
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March 2023 by Sara Malkin
Two people tried to steal while I was in line waiting. The employees did great handling the situation-they should get paid more and need security there.
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January 2023 by Vivian A.
Excellent service been going to them for years and never had an issue! Everyone is friendly and the pharmacy is the best. The pharmacist and the staff are excellent!
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November 2022 by Jeanne Bauer
I went there on Oct 22, 22 towards closing to the drive through pharmacy and couldn't get anyone to come to the window. The pharmacist and tech were watching videos and then after waiting for service for 10 minutes, the tech closed the door on my hand and I had to go in and get my meds because she had no intention of fixing the problem or helping the people behind me. Came back the next day to talk to someone about this and her behavior was defended. Never again. Worst service and the company backs this behavior. True definition of a warm body.
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November 2022 by hannah burns
This location has got to have the worst pharmacists / customer service I’ve ever experienced in my life. Told me my medication was ready so I drove to pick it up and they said they had to distribute it out because of the national shortage??? So you’re giving MY medication to other people when it was refilled yesterday and I came to pick it up today???? Pretty sure that’s illegal
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October 2022 by Kevin Qian
The girls working at the pharmacist are difficult to work with. Have very poor attention to detail and lack of critical thinking.Giant waste of time trying to get prescriptions filled.
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September 2022 by Alexia Romero
Worst customer service i have ever encountered by Vanessa. She was extremely rude,was slapping things around, and cussing/complaining about her job. I dont get it, if you dont like your job get another one so many other places hiring right now.
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September 2022 by Angela Orchard
This is the worst pharmacy! They take forever to do anything. My last experience with them involved them giving me someone else’s prescription. I had to hand it back to them. It didn’t even have my name on it. Then, they told me they flat out LOST one of my prescriptions. Then, told me I would just have to go somewhere else if I wanted it before Monday (It was Thursday). This is people’s health they are messing with!
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August 2022 by Jay Grass
Pharmacy was in good shape now it's dropped down that I can't even give it one star and when I get finally go back after being at another store they gave me the wrong prescription after I sat in the Drive-Thru for a half hour
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June 2022 by Rebecca
I went to this store on 6/5/22 and bought 2 bags of what I thought was cat food. Turns out it was dog food. ( Rachael Ray, not well marked !)So today 6/7/ 22 I take it back to this store. I paid with my debit card and had the receipt . The male cashier had no clue how to put money back on my card so he called the manager ( the manager was not in the store ) the manager had no idea how to refund my money either ! They just kept insisting that they could only give me store credit !I'm just completely feed up with Walgreens.
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June 2022 by M Dawson
Scheduled a Rapid PCR COVID test for travel. I showed up to the appointment and there was no one in the pharmacy. I called the store and they said that everyone had COVID, so the store was closed and there wasn't anything they could do to help me. They said I could go to Urgent Care if I really needed a test, not mentioning that the testing there is OVER a $100. They obviously can't do anything if staff is out, but it is absolutely unacceptable that they didn't call me to reschedule in the morning. There is zero reason why they couldn't extend this courtesy.
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June 2022 by Matthew Hargrave
By far the worst pharmacy I have ever been to. They are always closed when they should not be and they are now finally completely closed. They send a message saying script is ready for pickup then just vanish. Not even bothering to send it to another pharmacy. Walgreen is supposed to be a pharmacy! That is their main function. They don't even have one right now and they don't even tell you they are closed or try to send your medicine to another location for you. They say "Hey come on down and get your medicine you need." No just kidding we are closed indefinitely. No help. They don't care. Put these guys out of business permanently for their utter incompetence and complete lack of caring.