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March 2024 by Brandon Clark
Just sat in the car line for a half hour for them to put up the "at lunch" sign in our faces. Waste my damn time. At least have the courtesy to put the sign outside where the line forms.Changing pharmacies as we speak. Customer service is dead. You're a joke.
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February 2024 by Josh Keith
Pharmacy is closed on Super Bowl Sunday? Really?
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November 2023 by Nick N.
This location has the most incompetent and ignorant pharmacist/pharmacy tech I've ever experienced. Went to go pick up my specialty meds this past week found out that my insurance was changed to an insurance I've never even had. I'm telling the pharmacist tech she just looks at me like I'm a complete moron when I try to educate her and explain to her what's going on she gets a sassy attitude walks away and gets some other pharmacy tech that absolutely knows nothing about what's going on or how to handle anything. Then when I asked for the main pharmacist, they say he's busy and I look right behind her. He is counting pills not doing anything else.. I'm surprised this location has not been shut down to the amount of neglect of its patience. They will argue with you about your own medication. Tell you you're wrong lead you on a wild goose chase for an hour then when your doctor calls in to the pharmacy, they also talk to him like he's a complete piece of garbage. I would never go back here ever if I don't have to.
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November 2023 by Lauri H.
Minus 1 star if I could. I was there to pick up eye drops for an upper respiratory infection and pink eye. I was wearing a mask and my nose started running. I asked the pharmacist assistant for a tissue and he refused me. The pharmacist came behind him and offered me a tissue. I was seconds from sneezing on him so he got my sickness -because he OBVIOUSLY doesn't understand how sickness are transmitted. Will no longer use this Walgreens as long as they keep hiring assistants who don't understand how viral and bacterial infections are spread. Who trains these people?! No wonder COVID spread as much as they did if pharmacies hired people like this!
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November 2023 by Jamie N.
I would rate them a zero if possible. they don't answer their phones and are constantly out of stock. Glad to hear they're downsizing stores.
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September 2023 by Lovelyn A.
I am continually upset at the Walgreens pharmacy at Cave Creek and Union Hills. The pharmacists are wonderful. But then I have to deal by with techs and cashiers. And the dept manager is a witch. She lies and tells her employees to lie to me about my prescription. They constantly tell me my prescription is out of stock, but I have gone a few times and talked to the pharmacists later They look it up on the computer and tell me that they have it. So I am very disappointed that I can ONLY trust the pharmacists And why do they keep telling me, my med is out of stock when it is in the back. I think this has to be AGAINST the law.
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June 2023 by christian cunningham
Walgreens pharmacy is the worst, i have literally had nothing but problems with filling every single script with them, either they're out of it or just can't find your script in their system
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June 2023 by Veronika W.
Poor customer service, after waiting 15 min and 4 people looking for my online order package, did not want to look for it, I forced them, finally found it, no apologies. The pharmacy is slow also.
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May 2023 by Mamma W.
The cashiers are extremely friendly here but the pharmacy is downright rude . Bad customer service and unprofessional. I came in for one prescription. I was going to transfer the rest of them, but I will not after my experience last two times here.
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April 2023 by Google user
The pharmacy staff can be extremely rude at times and usually don’t even know what they are talking about. Once told me the price of medication was the price with my insurance and that turned out to be a lie..
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April 2023 by Rosaura Escutia
The pharmacy staff can be extremely rude at times and usually don’t even know what they are talking about. Once told me the price of medication was the price with my insurance and that turned out to be a lie..
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January 2023 by Micheal King
Horrible service.
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December 2022 by Chantel S.
The person working on 12/23 at approx 10:40am was so miserable, rude, unhelpful. When I asked if she could look up other locations that may have something in stock (because their location was out) she legitimately told me it is a waste of her time and hung up on me. She had a slight accent if it helps you identify. Poor woman, I truly feel bed she hates her job so much and lacks so much joy. Lady if you're reading this, if you need a hug, call me.
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September 2022 by Susan Robinson
Pharmacy staff and front in staff was phenomenal.
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June 2022 by Jazmin O.
RE- WRITING BECAUSE IT WAS DELETED!! That girl at the cosmetics counter with the bad make up on was so rude when I asked if I could pay for my stuff at that register with her response being "sureee" with an attitude, like her gossiping to the other employeewas more important "for future reference this counteris for cosmetics only" I've worked for Walgreens andI never had an issue assisting people in pharmacythat brought non pharmacy related items to pay for, Idon't see how that's any different a register is aregister.