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May 2025 by Vivianna Torres
Isabella and Josephina have to be the worst pharmacy technicians possible. It took over two days to process a medication transfer for my seizures and not one was I contacted by them. I got a message 5 minutes before close that my rx was ready. I called them to let them know- no answer. I pulled up to the window and was ignored. Walked in to them leaving saying there was nothing they could have done and it was already completed on their end. Ridiculous to do this with medication that is life saving.
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April 2025 by Shannon Lobaugh
Jordan was super nice and went out of his way to help me quickly and nicely. The best walgreens ever!!!
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March 2025 by Allyson Losey
Z was very accommodating and helpful! She was kind and had amazing customer service!!
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January 2025 by Alyssa Brush
Went to this pharmacy to pick up a prescription. They told me it was ready at a different location but they could transfer it over and refill it. After waiting for 2 hours for them to refill it, they told me they didn’t have the amount I needed so they sent it back to the other store and told me I had to wait another 2 hours. The location is 35 min from me.
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December 2024 by X X
Clean store. Found everything I needed. Also very helpful , especially Jeannette. She is always super helpful and knows what she us doing.
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November 2024 by Greg Larson
I went to get a covid, high dose flu and RSV vaccine. I'm 62 and was told by walgreens I had to be 65 for the high dose flu shot unless I had an immune system issue. I explained
I am a heart transplant patient on immunal sepression regiment and had a document from the 5 heart cardiologist from the transplant hospital requesting the high does flu vaccine. I was told this was against their policy and could not get the high dose flu vaccine. I was told to go to CVS. that is why walgreens is tanking on the stock market and heading for bankruptcy and closing stores across the country and internationally. The pharmacist knows better than 5 nationally recognized cardiologist who saved my life. I recommend you go to any other pharmacy than walgreens that values life over policy.
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October 2024 by Larry Gonzalez
Good customer service
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September 2024 by justine millenbah
I was helped by Isabel at walgreans on chandler
in ahwatukee . She was so helpful showing me the correct charger for tv programmer I had .
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September 2024 by Mark Bonjean
Our insurance company would not cover a prescription for my wife and the out-of-pocket expense was going to be very high but Anastasia found a coupon on the drug which saved us a ton. Thank you, Anastasia for your awesome customer service
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September 2024 by Tyler M
Bought something that was advertised as on sale but they charged me full price for it. They were also kind of rude to the person in front of me in line who was picking up her online order
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July 2024 by Chenequa Burrise
Every time I go to the Pharmacy,my prescriptions never take a long time to fill, and the associates are always friendly.
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June 2024 by Nathan Hindman
Horribly understaffed.
My experience with the staff has always been pretty good, they've been helpful when I talk to them. However, you almost always have to wait in a significant line, and if you call them you will be on hold for 5-20 minutes before they can get to you. They aren't slacking off, they're just way too busy. They also had to reduce their hours in 2022-2023 because they didn't have enough people. I suspect the management is underpaying and not wanting to hire enough staff to handle the workload that is needed for good customer service. It doesn't help that there aren't a lot of good options around so there are still a lot of customers even with the long wait times.
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June 2024 by Scott Gripman
Excellent Service at Walgreens Photo Center (Ahwatukee)
Julie at the Walgreens Photo Center on Ahwatukee Phoenix provided exceptional service. She was friendly, helpful, and efficient in assisting me with my photo needs. I highly recommend her for any photo-related services.
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June 2024 by Antonetta Garcia
Exceptional Customer Service from Pharm Tech NICHOLAS at the Walgreens at 40thSt and Chandler Blvd in Ahwautukee.
I would like to extend my heartfelt gratitude to Pharmacy Tech NICHOLAS for his exceptional service. His commitment to customer satisfaction has not only resolved my prescription issue, but has also strengthened my loyalty to Walgreens.
On 5/3/24 I encountered an issue with obtaining my prescription meds for a serious sinus infection as my doctor mistakenly sent the ‘one-time-fill’ to my mail-in pharmacy, OptimRX. OptimRX would not mail the meds for a week and a half. Nicholas took control of the issue and called OptimRX correcting the problem. He then called me back telling me that OptimRX cancelled the presc, that Walgreens just filled it, and both are ready for pickup. WOW, he made my day!!!!!!
Nicholas IS the excellence that is the definition of “Customer Service”. Nicholas displayed exceptional professionalism and empathy from the very beginning. He is awesome and deserves a raise!!!! Thank you Walgreens for hiring an amazing person!
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April 2024 by Christopher Walker
My go to place for my prescriptions.