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January 2024 by J B
Francisca and Emma helped us find glasses. Everything was very easy. Thank you
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January 2024 by Schelley Hagerman
I walked into Walmart Vision Center early last Satury morning and was approached by Lindzy who pleasantly asked how she could help me. I asked if she could by any chance replace the screw that had fallen out of my glasses. After making sure that nothing was broken she said of course. She left for a short time and came back and they were better than new!! Thank you Lindzy!
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January 2024 by Andrew Hornung
Optician Lindsey went above and beyond to help me with an emergency contact lens situation. She gives customer service a whole new meaning.
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December 2023 by Jayson Miranda
Great experience, went in with a broken leg and Hailey immediately asked if she could have a look to see if it was something she could repair which - she did fairly quickly too.
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November 2023 by Ro Pavaloiu
Iwas shopping around for a new set of glasses(broke mine), ended up at Walmart...I wasn't sure I'll get what I was hoping for...Wrong! The optician Lee, greeted me right away, took care of me, very professional, lots of knowledge,answered all my questions, I ended up to buy my glasses from...Walmart.Saturday was the day of:Ordered my glasses. Coming up this saturday is:Deliver my glasses. I really hope that both saturdays will be very satisfactory for me...Thank you Lee!
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November 2023 by Julie O'Keefe
I bought a 2-pk of lens cleaner spray at Walmart Optical/Thomas Rd. & 37th St., Phoenix, (very reasonably priced I might add). Lindzy the optical technician also offered to adjust my frames, she did an awesome job making them fit better and more snug at the temple area where screws always seem to come loose.She also let me know that if I wanted to buy new lenses that they could be made to fit to my current frames, or any other frames that I have that are still in good condition. She was very helpful with info on (no insurance) out-of-pocket pricing - or depending on what insurance I have, the possibility of less OOP costs.I would very much recommend this location if you're considering new lenses and still have good frames that can be re-used, or to just go in for an adjustment - it's worth it.
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November 2023 by Gisel Sanchez
Emma helped repair my husband’s glasses for free. We didn’t even purchase them there. Her customer service skills are absolutely above and beyond. Will definitely come back when needed.
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October 2023 by Melina Abrigo
Excellent service from Emma
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October 2023 by BlazeTV
Amazing customer service
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October 2023 by Larry Jay
Pleasant experience, all very professional and helpful people
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April 2023 by ConCon Salas
Robin helped my son repair his glasses for free. We didn’t even purchase them there. Her customer service skills are absolutely above par. Robin is awesome. This is definitely my favorite eyeglass company.
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March 2023 by Frances Torrez
I stopped in today for help with getting a new pair of glasses. Robin helped me and went above and beyond. I have never been treated so well. I would give her a raise myself if I could.
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March 2023 by Claudia Denogean
I am a CEOS from a school .. I went yesterday and asked if they can fix a pair of glasses from one of our students .Mr. Lee and Ms. Ann were really nice and empathic when I explained that those glasses belong to a homeless student .. they fix them right at the moment at no cost ... I went back and the student couldn’t be more thankful and happier !! ( he was waiting for me in the nurse’s office with a big headache .. THANK YOU SO MUCH for making a difference in our community ?. Sincerely, Claudia D.
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February 2023 by Alicia Hearod
The whole process was fast. The staff are friendly and knowledgeable. Also my glasses were ready in 6 days which is amazing. Thanks so much for the affordable prices and great customer service. Definitely recommend!
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February 2023 by Ashley Howard
I left my contacts at home in Michigan and the team at Walmart Vision in Phoenix came to my rescue helping me through the process and calling other stores to locate a box of contacts in my prescription that were in stock. Lee, Anne and Robin ... Thank you for your help and outstanding service! I can see clearly now!