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December 2023 by Robby Brooks
Awesome place. Employees are fantastic and down to earth.
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December 2023 by Kris L.
Trash run by garbage organized by absolute ignorance, and this is at best on a good day!!!!!! Absolutely no customer service as I've sat on hold for hours waiting for a representative... I continue to ask for a trashcan, and for the size of My Container would be a little larger and I've been waiting for weeks???? has anybody tried to drive down to waste management with a trailer and a truck it's just as convenient as the ignorance you get on the phone
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December 2023 by wilfredo carracelas
I work here.
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October 2023 by John Clayten
I bring a 24' box truck full and each time I receive a great level of customer service from the gentleman in the check-in shed. He is always pleasant, efficient and quick to process me both in and out.I have to give him a 5 Star rating. Wish I could remember his name.
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May 2023 by aafg
I like the smell of the place really hits home.
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March 2023 by Brian C.
One star is too much for these lying idiots. At least their office staff I should clarify. They will miss their day, still charge you for it, then lie about picking up your overflowing dumpster. I'm actually burning my trash because I have no other way to dispose of it. Don't try Republic either, same story, maybe worse. Avoid these 2 knotheads at all cost.
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March 2023 by Andoni Rodriguez
This is the rudest I've been treated over a simple question. There's better dumping areas available.
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January 2023 by Roger Lynch
Truck 414371 no cover over the 101 this morning at 9:45.
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January 2023 by Kenny Rasmussen
Great people ??
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January 2023 by janice ungerer
Don’t forget a hard hat And vest are required for anyone entering the facility. We were instructed to go to lowes buy hard hats and vests then come back. Well now this will double our dumping cost.
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January 2023 by Richard L.
The WORST customer service EVER. We have been longtime customers. In mid-2022, as the national inflation rate went up to almost 9% and fuel went to $6 + gallon in Maricopa county, Waste Management raised our monthly charge for one 3 gallon dumpster service from $105 (already increased from $95 a few months before that) to $145/mo. They attributed this to the fuel increases and inflation. However, while inflation was at 9%, the rate increase was almost 50%. We assumed this was temporary. Now inflation is down to where it was before and fuel is back down to $4 gallon. But the monthly charge went down by a measly $3/mo. Before switching service to another company, I tried calling them. The first person I spoke with (after a long search on their website for a number to call to speak to an actual person) told me he understood and would transfer me to the "rate adjustment department," which he did, and there I was on hold for more than 45 minutes before I finally hung up. I found out from another dissatisfied Waste Mgmt customer that in order to quit service, the customer needs to give them 90 days written notice. I plan on one more try to get through to a real person and request an adjustment on our monthly bill. If I am put on hold again tomorrow (or if I get through and they are not willing to back out of what we thought was a temporary rate increase, I will give them the 90 days written notice and go with their competitor. Price gouging is price gouging, no matter what they call it at Waste Management.You'd think holding on to a long-time customer would matter.
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August 2022 by Oscar R.
Horrible service and worse customer service. Trash pick up is inconsistent and they skip your house frequently. But they report that your trashed was picked and charge for it
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July 2022 by Robert L.
The worst service in the world!!!! They charged me $3100 in overage charges and when I called they said I wouldn't have gotten charged if I had shit my lid. I asked for my account manager to call me and he never did so they just quit coming. I told them I wanted my box removed and to cancel my service but they said they wouldn't unless I payed the $3100. The driver did almost $3000 worth of damage on my property but they won't take care of that. DO NOT use waste management it's the worst service ever!!!!!
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January 2022 by Don Penrod
Trash transfer for the city what can I say
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January 2022 by Abraham Flores
*No public recycling.Friendly service.
