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November 2023 by Ms W V
I like this laundromat. It’s kept clean and machines work great. Staff are friendly. Suggestion for management, fix the soap in bathroom so there is some. It’s been broke for a long time. It’s kept locked so it’s only used by customers. That’s not healthy and spreads germs around your business when no soap is available. Thank you.
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November 2023 by Kandice Tucker
I was placing some items in a dryer and while I was awhile from a washer that just finished not even 5 minutes ago, the worker started taking it all out and throwing it in a cart. I have no idea if her hands or the cart was clean! When I confronted her, she just looked surprised and left without a sorry! Why are you even touching my stuff? Who thought this was ok? What the plan here?I re-washed the clothes because of this and wasted $5 and soap. If it was because someone else wanted to use it, well now they have to wait another 20 minutes instead of the less than 5 for me to return and retrieve them. This is incredibly frustrating and honestly don't think I will be returning after this since I guess it is 100% ok for workers to just touch and grab your clothes if you leave to put others in the dryer for a moment.
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October 2023 by Travis Fillmore
Wow this place was super clean and very modern! I like the laundry drop off service option.
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July 2023 by jackie greer
Today was my first time there doing laundryAnd I absolutely hate going to the laundromat.But I was pleasantly surprised how clean it was Also the lady that was working was absolutely amazingI even got a chance to meet the owner very nice lady
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July 2023 by Bee Stevi (Bee)
Super clean, the washers do a good job. The dryers actually dry your clothes.
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May 2023 by Nikki Nicole
I used the drop off laundry service during chemotherapy and the service is awesome and the ladies are so nice and helpful.Now I started coming here to do laundry- the washing machines are pricy but unlike my complex laundromat- I only need to run one cycle. The clothes are clean! The dryers are lightening fast. The facility is clean and nice. The lady who is here on the weekends does a fantastic job & is always cleaning up. Great laundromat- doesn’t make me hate doing laundry and it’s not an all day event.
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May 2023 by Vicki M.
The other night I dragged my huge and bulging overstuffed laundry bags to a new laundromat in Phoenix on 16th St at Thomas Rd named WaveMax and I was not disappointed at all. In fact I was so satisfied with the facility management of great customer care, maintenance, delivery of laundry necessities and operational support that I feel hopeful that Covid hasn't squashed ALL service hood, deleted EVERYONE'S values and ethics and or promoted lack in quality down EVERY avenue of advocacy. I was able and happy to get all my laundry in one of the large 80 pound washing machines easily at a decent price leaving me funds needed to purchase from an abundance of a variety in laundry detergent at reasonable price and finally I used one of the largest dryers for all my clothes which were done in twenty minutes. I spent half of the money and time I usually spend cleaning my clothes at WaveMax, the place was immaculately cleaned and to top it all off the associate the was working that night was elaborately patient, an astute resource and finally he even carried my laundry assisted me to the bus stop safely.
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May 2023 by kristy c.
A clean and spacious laundromat. The attendants are helpful and the machines get everything clean and dry in less than 40 minutes.
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May 2023 by Tia Rece
I love it here!!! I need to be very clear when I say this laundromat is CLEAN!! The prices are amazing, the washers and dryers are fast, the environment is peaceful and no one harasses you. There are plenty of washers for everyone, plenty of in door seating. There are no roaches or bed bugs.
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April 2023 by Karen ConUr
A few weeks ago I used the machine to change money and it didn't return one of my bills, I'm trying to get it back but they told me I need to talk to the owner because the owner saw on the camera that I took all my money, but no.. I go every weekend to do my laundry but I never find the owner, can I have an appointment or something?
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April 2023 by desiree swanson
This place is clean, the washer and dryer work great but I have never experienced a friendly employee. I don't expect customer service at the laundromat but she can wait for me to move before she starts to sweep under me. I also don't care to be starred at because I'm white and have tattoos. Im not sure why she glares at me but I assume it's because I don't look like her. It's been the same petite Mexican woman everytime, never a smile, never a hello. She looks at you like you're in her way.
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April 2023 by Frances Quintana
Dryer not working told the person working there.No English could not understand what the dryer was reading.Senser is miss places....not heating.She said let me send message to the boss.Had to move my clothes to another tryer never refunded my money.Ready to take your money but not to make things right.G
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March 2023 by Tinsel Tits
I would give this place 0 stars if I could. I use to come here alot cuz it was close and the place was clean. The owners are steal money from you. They took almost $20 from me because of a mistake. They held my card for a good 30 mins making me wait. The owners will never face you They will only talk to you on the phone. I asked for a refund on my cards as I will never come back here again and got told no
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February 2023 by Eduardo Colin
This laundromat is so clean and the staff are fantastic! So friendly and helpful!!
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January 2023 by William Wells
Bathroom had no toilet paper, no soap. The washers and dryers are extremely expensive compared to other locations. Cards are not compatible between locations either. Hardly worth it.
