-
January 2022 by Mer H.
Had a great experience the last several times at this location. The manager, Luis, is super knowledgeable and fair as I have never felt like I was sold something I didn't need.
-
January 2022 by Tony L.
I know that it was a small $10 purchase of batteries for my garage door openers but I have used your company many times before with no problems. I had already had them open to see what kind of battery that they needed and when I asked the gentlemen to snap them together for me after he put the batteries in he said that there would be a $20 charge to do both of them!@ I could not believe what he told so I took them out to my car and it took about 5 seconds to do them. Customer service is important to every business but today I just felt like he had a bad day and that I should just forget it but I just wanted you to know my experience was not good he could have easily snapped them together without a fuss. I hope when I bring my watches in for new batteries that I won't have to put them back together!
-
January 2022 by Larson “Frater Larson”
Great guys fixed my phone screen (Samsung Galaxy Nite 20 Ultra) in 15 minutes flat and I was out the door with the most precious object I own looking BRAND new. I have to take it in again,however, as I had it knocked out of my hand and will definitely return to them again and every time I need my phone fixed!
-
January 2022 by Matthew Nelson
I was having trouble with the charging port on my phone receiving a charge. I walked into the store explained my situation to (Richie) and he fixed my phone free of charge ... Amazing Customer Service Experience ! : )
-
December 2021 by Andy Seagle
Went there last night on Saturday night around 6:30 PM as I needed a 4 foot fluorescent bulb. Got somebody to answer the phone immediately and they went and got the bulbs while I was going there to pick them up. When I walked in they were ready to go. I believe the gentleman's name was Richie. I'm not positive of that but that's what I seem to recollect. Anyway I really appreciate the store for the responsiveness, the customer service and the ease with which I can go in and get what I need.Also appreciated being able to get it on Saturday night at 6:30 PM. The gentleman's service was excellent. Thank you so much. Andy
-
December 2021 by Holly Rapovy
I went in with a broken key fob and Richie P went above and beyond to repair it. He not only got my key fob to work he was professional and friendly. I will definitely be going back and telling everyone I know to go there. Thank you for your help.
-
August 2021 by Paula E.
Without a doubt on of the best places to find bulbs you need! And car problems check battery. Today's visit was a car remote that the battery needed replacing. Excellent customer service!
-
July 2021 by James B.
Need a weird size battery? Chances are they have it. Not only did they have the CR2430 I needed but was on sale! Let's not Amazon this one out. Support your local businesses please!
-
June 2021 by Jon M.
BB is a unique store with a large selection of hard to find batteries. They have top of the line rechargeable. There are Duracell car batteries as well as most of the top brands.
-
June 2021 by Todd S.
When I called the Bell Rd and 24th street store in Phoenix, the guy I spoke with was very knowledgeable and took the time to actually go to look and see if they had the battery I needed. When his store did not he called a couple of other stores for me because the system showed low inventory and he wanted to be sure they actually had it before telling me they did. That guy is a superstar!
-
April 2021 by Ramyesh S
Battery problem. Diagnosed and solved
-
November 2020 by Rick R.
My iPhone had quit charging. I figured it was the charging port. They found the problem was pocket lint. They cleaned out and charged the phone at no cost. I would have thought they would charge a service charge. I definitely will be recommending them to all my friends.
-
August 2020 by Kartikeya S.
Great selection of (sometimes) hard to find batteries in a brick and mortar store. Always had a good experience till today (went in after a while due to Covid, and Richie, despite what the sign said on the door, was NOT wearing a mask, or keeping his distance. Won't be going back, online retail wins again.
-
August 2020 by Liz K.
Shatter my screen on iPhone 8 Plus. Called and discussed problem. Ryan and other staff members told me to check to see if I had insurance through my carrier. I checked and I did have coverage. So, they saved me a lot of money - over $80.00. Talk about honest and upstanding guys !! Plus they really have great personalities. So, in the future if I need any batteries, I will go to their place. Customers should be assured this is not a rip off operation. They sincerely care about their customers. How refreshing !!!!
-
July 2020 by Ken Ounlavong
Fantastic service, the lady was very knowledgeable & courteous! Great experience.
