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November 2023 by Kenny Y.
RACIST!!! They didn't want to give me my own money because I had pending Zelle transactions. Literally I transferred the money to US bank and they gave it to me in a matter of minutes. DONT GO HERE IF YOU ARE BLACK THEY AREN'T USE TO USE HAVING MONEY UNFORTUNATELY.
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November 2023 by Richard Baxcajay
I made a deposit and money came up missing horrible customer service don't recommend this branch
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November 2023 by Ashley Palacio
CALLED CUSTOMER SERVICE COMPLAINT LINE THERE IS NO WORKING ATMS IN THE NORTH SIDE OF PHOENIX I'M TIRED OF IT I'M ABOUT TO SWITCH BANKS
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October 2023 by Dina L
Rarely a long wait. Super helpful tellers and staff
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October 2023 by Deborah Pringle
Very NASTY!! teller. Was thinking about opening an account. But I have change my mind.
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July 2023 by Ashley Dillon
Suj Parakh is a "manager" here and she has a terrible attitude and horrible "customer service". She likes to talk over you so be prepared when you speak with her. She also let me know today that her and her crew are indespensable at this location. I can see why they have 3 they really need 0.
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July 2023 by Meliza O.
Zero stars had me wait 1 hour to open an account just to tell me that actually they're booked and nobody free to help me! Very upset...
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July 2023 by Carlos Magana
They won't allow you to cash a check with an ID. Apparently ID isn't enough to get $75.00 check cashed.
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May 2023 by Kris DoncouseOrozco
Brayden Gardner helped me get my documents in proper order for my new business. Thank you Brayden for your knowledge, professionalism, and great attitude!
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April 2023 by Matthew “MR M” Murphy
The tellers were very friendly and extremely helpful.
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April 2023 by Steve B.
Existing customer opening a CD with a cashiers check. Good interest rate but as a business professional, the process was inept. The Personal Banker was only concerned with selling brokerage services. The teller line supervisor took 15 minutes reviewing the deposit - which was a cashiers check going into a CD for a customer with perfect credit and extensive other deposits. You don't know how to assess risk.
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March 2023 by Kadi Stephens
Needs new management. I feel for the employees who work there manager dosent help and are very passive aggressive for no reason.
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August 2022 by Melanie Hitchcock (Max)
One banker and 2 tellers on a Saturday morning.... and unknown wait time for banker since apparently he has appointments back to back all day. But when the appointments finish early, instead of helping the next person, he just jokes and converses with his coworkers in the teller area. Very unprofessional. I've never seen a bank try to run with just one banker on a Saturday. I've been with Wells Fargo for dang near 10 years. I'd hate to move banks but I need a bank that works with the average persons 9am-5pm M-F schedule.
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July 2022 by Andreea Hanea
Super slow every time I go in.Also the hours. Can we get a normal schedule again? Or get more help so you don’t have to turn away your customers of over 13 years just because you have to go home.
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June 2022 by Diane Becker (Diane Lynn Pederson)
Tellers are friendly and nice. Always going the extra. Thank you.
