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February 2024 by Angelica Gonzalez
No drive thru tellers.
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January 2024 by Natalie D.
I waited in line for 20 mins to be told that I have to make an appointment to dit down with a banker to change my account name to my new married name. Tue banker was not helpful at all and was very rude. I've been with Wells Fargo for 23 years and when I said it would be easier to just switch banks at this point, the teller told me o ca. go withdraw all my money at the atm and call to close my account. Absolutely zero customer loyalty or support here.
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January 2024 by Josefina Sanchez
Excellent customer service ?
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November 2023 by Nate H.
Extremely slow tellers and inexperienced management. To cash or deposit a check here, requires signatures from the President of The United States, 3 Supreme Court Judges, and a dead relative. In other words, don't bank here. They'll waste your entire day and accomplish nothing. UPDATE: I went to a different bank and accomplished what I needed in 3 minutes...NO HASSLE. Today: I go to this sorry excuse for a Wells Fargo to get cash out of their ATM. And surprise surprise, no cash in their ATMS. How do you run a business like this??
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November 2023 by TramBien Howard
Don't bank here. Bankers don't know the difference between Mr./Mrs. on a check. Wow banker etiquette is not know there. If you have this you better make sure both of you are at the bank to handle business. SMH
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October 2023 by Jim Bernard
I used the ATM but did peek in the lobby and it was clean and a comfortable temperature. ATM worked well.
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September 2023 by ANN MARIE Talbo
Worst cant get an appointment have to go through the website 19th ave branch no obe knew hiw to add someone to an account..
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August 2023 by Violet Winterstein
I'm not happy. They all are snubs. Fiance account was questionable for fraud on his own account. He had to go through hoops to get his account unlocked. They want to set up appointments 3 weeks later. B.S. a person opens an account for availability of money. To spend it anyway they want not what the bank decides.
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August 2023 by Agnes M.
I was questioned for withdrawing my money from my account WHY? I deposited a personal check on Friday and the teller at that bank stated that only $400 out of the $3600 would be available until the next day-no problem. On Saturday this is the only branch that is open with full service till around 2pm so I drive to this location wait in a very long line but when I get to the teller Joe I hand him my license and my Wells Fargo card and request to withdraw $3505 cash from my account. He then proceeded to start questioning me "where did this check come from?" "What do you this amount for?" WHY do I need to justify a deposit/withdrawal from my account that I did in person? I have been trying to call the branch to set up a meeting with the manager but that is pointless because they DO NOT answer their phones.
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June 2023 by Zaki Hayyawi
Very helpful and professional staff, especially Armando Chacon, very nice and knowledgeable in his job, he went beyond to get my paper work done… big thanks!!!!
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May 2023 by Garrick Hockett
Everyone I've ever came into contact with at this location is wonderful. I'll always go to this location There so helpful,no matter what color you are.
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April 2023 by Mipan Zuzu
All the Tellers are Helpful. All Businesses are experiencing a Shortage of workers, I think we Should take into Consideration that the workers have nothing to do with being short staffed. They're all trying their best. No complaints here from My Family and I.
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April 2023 by J S
This branch is a joke. No one answers the phone, they are notorious for having the drive thru closed even in working hours (now since closed their drive up service) and there is no cohesive standard for how this branch is run. Save your time and energy and bank elsewhere
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April 2023 by Lindon Watson
Stand-alone bank branches of the brick and mortar variety are becoming rare. This branch is, and it is populated with pleasant, helpful people. Lots of parking space too.
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February 2023 by Brian Currie
Seriously considering moving my safe deposit box from this location. It’s extremely conveniently located but I can never access it in less than an hour due to bankers never being available. This isn’t a reflection on the staff they’re always very helpful when you can get them.
