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January 2024 by Andrew D
Very kind folks at this location. It's always a clean and safe feeling there. ATMs inside are quite helpful when the drive-thru lines are long. The banking line moves fairly quickly, which is very helpful.
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January 2024 by Natalia Saldana
Never open when it says it is.
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December 2023 by ubu ibme
The most busy location in town only has two employees working at the counter every Friday then they close the lines for the drive-thru and the Business center for business owners like myself Scottsdale in the rich part of town the service is much better I guess because the people look different that come here to the location on 19th and Bethany.I would think they can afford to hire more people seeing how they have all of our money. In this bank. Its not convenient at all. Is disrespectful to the people who banking here. I don't care if you get in 50 dollars a week or if you making a million dollars y'all need to respect our money and our time more.HIRE MORE PEOPLE
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November 2023 by Abdullah S
Do not waste your time to go this location, people rude as hell. Special branch operation manager, Nicabril Gonzalez, he thinks he is the owner of the bank. I wanted to cash an IRS cash he said they can not do it, go the other location instead of helping. I have already closed my credit card soon, soon will close my checking account too. Zero customer service. Been with Wells Fargo for almost 9 years.I would definitely not recommend wells forgo. For every small thing, they make an appointment, covit is over why appointment, while their staff setting and doing nothing.
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October 2023 by E. Tarin
Why are the banks all closed and online they say they are open!! They never sent my bank card! Wells Fargo has been slacking and it's sad.
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September 2023 by Jacob D.
After unsuccessfully not being able to get cash out of the Chase ATM we came here but didn't bother going into the atrium lobby's ATM and just came through the drive up, which happened to be no lines like Chase.
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August 2023 by Steven K
I’ve been to this location a few times to make deposits and get change for the business I work for. It’s not always a pleasant experience and the lines are sometimes long, but this is the second time someone has gone above and beyond and made it a WONDERFUL experience. Today is was Claudia Miguel! Very kind, professional, personable and a great positive attitude! I wish I had more people like her on my team. Thank you Claudia! ⭐️ ? ?
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August 2023 by Mark Ross
If the ATMs aren't out of order and have any money in them, it's a surprise. Homeless people everywhere, you have to be brave to walk into this location.
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August 2023 by Adelheid Villegas
I have a feeling this place is closing down soon, they are always understaffed and it smells really bad inside and is not clean whatsoever.
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June 2023 by Artan Muzhaqi
Tried to go open an account in person since they couldn't verify my information online and it was a nightmare. There were about 15 people waiting in line with only two tellers and noone from the customer service was available. Walked out after waiting about 10 minutes and seeing nonone to help
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April 2023 by Sergio W.
This bank is and always has been the worst. I feel bad for the tellers. They are always under staffed. The management team ever tried to resolve any issues just tries to justify why the service is bad. Yet I'm forced to go here because my work decides to bank with them
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February 2023 by Heavenly Giddings
Unhelpful employees.other race will go in and once a Mexican walk in, they help the Mexican. I am getting so tired of wellsfargo bs, I am about to close my account with them.
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November 2022 by Darren Gisi
Is this a wells fargo bank? They are never open. Just the walk- up and drive threw are open. Why are you always closed?
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April 2022 by Karen Juarez
Just wanted to share that I came into this location today at 9 and was helped by your teller Jonathan and he was super friendly! Great customer service! He helped me print out my direct deposit for me and congratulated me for my new job! Keep up the great service! His positivity does make a difference the store was super busy but his kindness was appreciated!
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February 2022 by Tom Witten
Worst customer service I have ever had at Wells Fargo. Simple put go to another branch.
