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October 2023 by Iquaesha Clark
If I can give them zero stars I would they literally discriminate people with disabilities and they took money off when they wasn’t suppose to. Close this fraudulent clinic down, NOBODY should not be treated this way!
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October 2023 by Carlita Marquez
This is definitely discrimination against whoever has disabilities. They wouldn't refuse to make an accommodation! So upset and disappointed.
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August 2023 by Erin S
I have been coming to Wesley for my healthcare needs for a couple years now as I don’t have health insurance and they provide X benefits for those of us in need and my experience with them has been rocky as they don’t typically get back to you in a timely manner so I wish they’d work on that however… I have to give HIGH PRAISE to Stephanie in the financial office, she is TIMELY, RESPECTFUL, POLITE, EXTREMELY KIND AND NON JUDGEMENTAL… she made my whole day less stressful almost immediately! Not only is is COMPETENT and great at her job but she is sweet as can be! I wish there were more people in the world like her, don’t ever lose her she’s a gem. THANK YOU Stephanie.
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July 2023 by Adriana B.
I had an appointment at 4:00pm but because of the train I was late, I got there at 4:04 there was someone speaking to the girl at the front seat by the time I got to speak to her it was 4:06 and she said I couldn't be seen because I was late more than 5 minutes when she saw me arrive before the 5 minutes, and that's just one inside the of many the front desk women act like they're paying for people to see the doctor
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July 2023 by Crystina Diaz
Do not waste your time. My mother spent months going back and forth with these people scheduling and re-scheduling, reiterating where her meds needed to be sent (if they were sent at all), and getting referrals. There’s a serious lack of communication and overall concern/care for their patients going on at this facility. The incompetence is astounding starting from the doctor that she never met to the staff working the front desk. She has since gone elsewhere where concerns and referrals were addressed and taken care of on the FIRST visit.
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June 2023 by khris Beach
If you want a clinic that doesn't know how to send a prescription to your pharmacy this is the place it's been almost a week they say it been sent but the pharmacy never received it made over 20 phone calls to try and get thing straightened out nothing has worked now currently have been waiting for 43 mins in the clinic going on an hour to get my prescription sent through I've already paid they just can't seem to send a simple gucking prescription through to my pharmacy
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April 2023 by Sayali Galindo
I came here for prenatal care and had a good experience, but trying to get a hold of anyone in the office while be the most tiring thing. They almost never answer the phone.
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December 2022 by Evangelina Quezada
I have always been coming here since I was a little girl. They use to have amazing workers that were friendly and patient. Now they hire rude unprofessional people that rush through the calls and don’t take the time to be patient and kind. It makes me sad to see such a change in the workers they have now.. I really don’t want to move anywhere else since Wesley has always taken good care of me. But these Past few weeks I have came In contact with rude people over the phone. Don’t care to listen to why I am calling to schedule an appointment. Don’t do they’re job right. Rushing me off the phone. I have been trying to schedule a follow up for2 months now. I have been coming here for 11 years and never had a bad experience till now. I don’t even want to come back here anymore all these new employees in the front are pushing the loyal people away. I use to love this place! So disappointing.?
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November 2022 by Cynthia Pena
Im very disappointed with Wesley Health Center. They have ongoing issues with the phone system and the wait times are too long, you are forced to leave voice-mails and never receive call backs, the workers who answer the calls are rude, not helpful and disconnect calls all the time. Management needs to hire people who want to work there, give them customer service training and invest in a better phone system. This place is a joke.
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September 2022 by Brenda C.
I have nothing negative to say about the people in charge, I had no issue with them, and they seem to want to hire new people to expand.The issue is a few of the other staff and how they behave towards interns and volunteers.I tried changing to one of their different locations and the behavior was the same.Also the attitude they give to patients when they patient has questions.The staff will behave very envios or TERRITORIAL like feral cats. Just avoid the lab and people from the lab theywill start nitpicking to cause conflict to gossip about.I would have loved to have volunteered longer and learn more, but I prefer having peace and distancing myself from toxic people.Best of luck to the supervisors in finding new staff to expand. Clinics like this do benefit the surrounding communities.
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July 2022 by Brenda Ch.
They need more medical assistants and Doctors and justmore help around the clinic.Everyone there is usually MULTITASKING.I appreciate Wesley and I hope the best for all the plans they have for the clinic.
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June 2022 by Elvira Gutierrez
Reception needs a wakeup call. They have forgotten their jobs exist due to patients.!! They don't appreciate they have a job otherwise the calls would be answered and returned. Not hanging up on people. No mngr to train or supervise! Sadly to say doctor's are not aware
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February 2022 by Yoselin Campos
0 starts !!! Called MULTIPLE times an entire week no one answers long wait times !!!! I was referred by one of their patients but don’t recommend it here they never answer !!!! Waist of time.
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December 2021 by So. No.
They have helped me on multiple problems. Wonderful people. Wendy Redford is the best!!!The buildings are old and the areas not so great but don’t judge a book by its cover. God bless them all for the work they do
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July 2021 by Erin Stewart
I was referred to them by planned parent after they got their title ten benefits revoked, and let me just say... by far the best “doctors office” experience I’ve ever had, they are so incredibly accommodating usually medical facilities are a whole headache and a half and every time I need to get something filled or go in for a visit they find time for me, and the staff goes out of their way to make my life easier. I really can’t say one bad thing about them. This is why I will always go to this place! Thank you.
