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February 2024 by Emilio L.
This the longest I have had to wait for a shower! Crazy slow, this system needs to be replaced I will not be coming here again to shower though the showers are clean
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January 2024 by Mahmoud R.
Worse location I've been since the past 5 years they wanted to fight me for no reason after I just bought 200 gallons and I want to take a shower inside I just walked in and disrespectfully ask me to get out
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December 2023 by Beth S.
Poor service, lack of cleanliness inside and out! Unsafe atmosphere, abusive employees, lack of any type of professionalism. Outside has trash everywhere, vagrants with shopping carts, if it missed the trashcan it is still on the ground. Pay for diesel and are asked to pay to park. Security guards will pound on your door during breaks, late at night threatening you with police and being towed, even if you spent over $400.00 in diesel. They need someone with a willingness to clean it up or shut it down. Until then, don't bother!
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October 2023 by Luis C.
Needed help at self checkout to buy alcohol, walked up to the African American lady at the cashier for help, due to the machine calling for an employee, she pointed and said said firmly to go to self checkout. I couldn't proceed with the purchase, had to get back in line and go back to square one. Train your employees to do their job!!!!
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October 2023 by Julie J.
I was treated like a special patron when I entered this Flying J. Tayler greeted me and assisted me with finding what I needed. She was friendly and genuinely interested in meeting my needs
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September 2023 by Dee D.
This review is on 9/21/23 around midnight. The cashier was so rude that I left without getting fuel. This place used to be a decent truck stop, not anymore. I recommend everyone to go somewhere else where, a place that respects you spending your hard earn cash.
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July 2023 by Kayla K.
I would rate 0 stars if I could. This place is absolutely horrible and doesn't care about their customers AT ALL. The women named Taylor should be ashamed of herself for the POOR MANAGEMENT she portrays and unexceptional service she provides. DO NOT come here.. even if it is your last option.
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April 2023 by Bob B.
Flying J at 67th Avenue & I-10 in Phoenix, as a driver I stop here once a week to fuel up the company truck(the company that I work for only uses flying J & Pilot) the only reason I stop here is for fuel and it's close to the terminal on Lower Buckeye Road. This place looks like it hasn't been cleaned in 30 years, so yes it's pretty bad, there are bums with stolen shopping carts, strange looking dudes just randomly walking around, it's really a pretty bummy place, I try not to go into the store at all unless I really absolutely have to go, otherwise just fuel up the truck and leave. This is not a good place to stop with the entire family and kids, not a great area of town.
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March 2023 by Miguel G.
It's really bad to be waiting for a shower for more than two hours also at the restaurant only one waitress is working you have to wait for a long time to get served
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December 2022 by Garrett H.
Upon returning home from a business trip, my wife and I stopped at the flying Jay's at 6700 W. Lathem St. in Phoenix Arizona to get some snacks and shower or only to be told that we are being denied the opportunity of showering due to suspicious behavior. Upon asking the employee what suspicious behavior we were exhibiting, she refused to answer, and said they have the right to refuse service anyway.Upon speaking to locals in the area, I found out that this area has a high homeless rate, and most businesses in the area discriminate against homeless individuals. I drive a pick up truck with no camper, and will typically bring with me valuable business assets to prevent theft, so I assume her seeing my wife and I with some of my belongings she made the assumption we were homeless and refused us service.the employees discrimination with the homeless community is so overbearing that my wife and I, although successful entrepreneurs, were mistakenly identified as homeless based on the fact that I refuse to leave certain valuable assets in the back of my pick up truck to potentially be stolen. We were in the process of spending well over $80 on snacks, local souvenirs and a shower for the both of us before, being rudely asked to leave because of suspicious activity. I advise management at the area to view surveillance so as to prevent any further discriminate acts from employees to occur again
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November 2022 by Ashleey R.
Horrible customer service, employees aren't even treating each other with respect. Witnessed a customer SIMPLY asking if he could purchase a reserved parking spot and a worker lupe rudely raised her voice replying that they were sold out.
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November 2022 by Ilya M.
28 people waiting on a shower with no one cleaning them, out of 15 showers 10 are open awaiting cleaning with no maintenance person on the radar!!! Managers take note since your client by far is the Professional Driver! Driver will not spent money at your store just because of this "We don't care enough" attitude. Been here several times always the same issue.
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October 2022 by Visar B.
Rude staff! Long waits. One of the worst Flying J in the whole Nation and believe me ive been into a lot of them.
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October 2022 by James S.
Horrible customer service. I just needed a fuel receipt and the cashier tried to get me to use a self checkout instead of just doing her job. Would have taken one second. Nope. I declined to use the self checkout and she gave me an attitude JUST FOR A FUEL RECEIPT. IMAGINE spending 350$ on fuel just to catch an attitude over a receipt. Last time they tried to get me to use self checkout for fuel receipt and it didnt even work. Stop wasting peoples time. Just print it out stop trying to make us do your job. Awful. Go to loves instead.
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October 2022 by Ameer A.
Came by to do a return and the manager a small bald man. Said to go back to New Mexico and return it there and not to throw this return on him. He was no help and was very rude. I showed him the return policy and he didn't care. The staff and management needs retraining on how to help out customers. I went down the street to the pilot and DiDi was super helpful and was not rude.
