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March 2024 by Melody K.
The worst. Every grocery store in this area is awful but for the prices that Safeway charges you'd think they'd be a little better. The employees are insanely rude (especially a younger woman that works the self-checkout; she actually rolled her eyes at us when we asked for help a couple weeks ago). Don't even bother looking for organic fruits or veggies, even if the app says it's in stock. Case in point: I had my pickup order set for another location and when I changed it to this one, 5 or 6 items were immediately deleted from my cart because they weren't available. No organic meats at all, but LOTS of sugary crap if you want that!
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September 2023 by Laura G.
Eddie the Barista is Amazing great attitude great customer service thank you !!! I will definitely keep coming back I definitely recommend this place
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February 2023 by Beth P.
A great place to shop.. store/pharmacy both!!! Enjoy the people and service.. good service!
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July 2022 by Bernice S.
Love my local Safeway! The staff are amazing and friendly, store is clean and newly remodeled. Download the app & get some killer deals.
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November 2021 by Anthony Hills
great place to pay your bills when I'm getting off of work convenience picking up a little items here and there
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March 2021 by Sandra G.
Bakery is amazing!!! Cakes come out moist, my friends and family were shocked to know that our cake was from Safeway, they thought we ordered it from a upscale bakery.
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August 2020 by Joanne W.
This store is doing a crappy job of dealing with Covid-19 and letting customers feel safe. I complained that the area to clean the carts was out of supplies and the Security person just said, "Oh Well!" I didn't like the attitude and I took a picture of the station and the area. She then got her manager and they proceeded to follow me around the store which made shopping uncomfortable. I have shopped at Safeway for years and I am done with location at 16th street and Southern.
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February 2020 by Lo-Low CoCoJam M.
Third time here to get items for dinner and still.no bags in the produce area to put what I am buying "IN"!! Ugh
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November 2019 by Donna M.
Safeway at 16th Street and Southern needs new management. This store is the worst. I bought Green Beans with an expiration date of Nov 21st on Monday November 18th and they had mold on them. The store never has what's on sale and the prices are high. I know they are part of Albertsons but until the quality of food and the manager gets better I will be driving to Tempe to shop. It's sad that we have to leave our neighborhood to get good quality food. We pay taxes like every other neighborhood and we deserve to have better stores in South Phoenix.
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November 2019 by Loki S.
It's true the lines are bad like Wallysmart. The produce isn't the best. There are secrets that you must know to get in an out. Otherwise you can expect things to be very slow around here. Certain cashiers are fast and some are very slow. But this is Safeway's fault.
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November 2019 by Johnny C.
Not many grocery carts are available, and when you find one there's a 80% chance the cart is broken & loud. They also are always out of items constantly so I have to make multiple grocery trips. Today was my last visit
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September 2019 by Lashay C.
The need to have at least 2 people in the deli in the morning rush. There is guy that works the deli some days he is very nice accommodating and personable. The older lady is not and doesnt present plesant or efficient. Safeway is always a go to for all my day to day meals. Ill continue to be a consumer because customer service is generally exceptional compared to anyone else.
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March 2019 by Gary J.
One of the worst Safeway's I've been to. Long lines, very little help, no baggers and no one at the customer service counter. There was one 15 or less item line open and one other lane with 10-12 people in each. Horrible experience.
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October 2017 by Chris V.
Very time I come to this Safeway there is a long line and the produce never looks fresh. Fruit cups looked old and they were turning brown. Stopped to get a sandwich from the deli and the lady making my sandwich burnt my sandwich and expected me to still buy the sandwich burnt. The sandwich was literally black and she still though it was okay to eat. Won't be back
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September 2017 by Zanay J.
They be moving slow in here but other than that they have good service but they high ash They need to have more deals or something