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January 2025 by Edward Norvaisis
RXO guys delivered and installed new range. All went smoothly. It was after 2PM on New Years Eve and they still had two more deliveries to do.
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December 2024 by Lemon Grove Alano Club Office
I was notified that our kitchen cabinets would be delivered early. the delivery men gave me a 45 minute heads up that they were on their way. there were 48 boxes and the men were very helpful and professional getting them all into our house for staging. all boxes arrived in good shape and every item was scanned and picture takin. I would highly recommend this company for their professionalism and service. notifying us for every stage of the upcoming delivery.
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December 2024 by M “Alwynians” K
Updating my review from 1 to 3. After my previous review, Rxo followed up and provided very good customer service. Moved their date upon ask. They still need to work on the schedulers as I cant really understand them and seem to not have the right details. Called me in the morning today to inform 430 p.m. delivery therefore I planned my day and then within an hr fridge was delivered. Good thing I was home but if I had planned the day based on 430 then would have missed delivery. Delivery guy didnt care to adjust the wobble unless I asked. Anyways, finally, fridge is delivered.
Worst delivery, company is lost. Kept changing delivery of LG referigerator. Missed the day and did not inform. When I called, agent was lost, kept asking and confirming same questions. Dont even have a reschedule date.
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December 2024 by Sam Hittson
The people that delivered my bed were kind and quick. They showed up a bit sooner than the original time frame, and that was great. They took the trash, and that was everything.
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December 2024 by Adam Mumford
Worst customer service ever. Had to reschedule delivery 3 times with them pushing my washing machine purchase delivery out over a month. Trash company with trash service.
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December 2024 by Pawankishore Reddy
One of the most pathetic customer service that I have ever seen from any company for a long time now. My order was scheduled for 13th Dec 2024, but did not happen due to truck breakdown. Today morning 16th Dec 2024 I receive an email to reschedule delivery date and the latest available is 31st Dec 2024. Since I was delayed due to their problem my delivery should have taken precedence, and the worst is no one call or gives you any info. Called customer support multiple time but the local store does not care or bother about any email or providing any kind of customer support.
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December 2024 by Sara Marzec
Awesome delivery service! Highly recommend. Courteous, efficient, on time, and did a great job with our installation.
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December 2024 by Montero Parts
Bought a bed from Costco 3 weeks ago and trying to get it delivered has been a nightmare. I called RXO and got it scheduled right after purchasing it and there soonest delivery available waslike 2 weeks out. Then they missed the delivery and never let me know. Then I had to reschedule and again, 2 weeks out again is their soonest available. If this thing ends up being delivered within 2 months of ordering it will be a miracle and the worst part is they bombard you with communications. I've probably gotten 50 texts, emails, and phone calls - constant annoyance from a company that doesn't deliver when they say they will and then when you actually would want to hear from them (like when they're not going to show up) then that's the one time they don't contact you.
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December 2024 by Chuck Rush
The two guys from RXO were right on time,very knowledgeable and courteous in their installation of our stackable washer/dryer.
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December 2024 by Betsy Roberts
My refrigerator was supposed to be delivered on a Friday and since we are not out at our winter home yet I had a friend on standby to let them in the house. Well they never showed nor gave us a courtesy call saying the delivery was cancelled. Then they set the nxt delivery up for a Tuesday and I let my friend once again know that so he could be available. Then out of the blue they changed it to the next day, Wednesday, because they only delivered on M,W and F! Very frustrating and I never did get an answer as to why they cancelled the first delivery. Also folks in Philipines are very hard to understand.
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December 2024 by Gunnar Strand
Received our 30 minute window call and product was delivered on time. Old appliance was removed and new appliance installed, raised and leveled. These guys were conscientious, kind and fast.
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December 2024 by Kelvin Davis
Delivery was great! The crew was very courteous and polite!
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December 2024 by Sondra Davis
Excellent service and installation by RXO technicians. They installed my new LG OTR Microwave Oven and were very knowledgeable and professional. I couldn’t be more pleased with this company.
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December 2024 by Jason Long
Absolutely the worst delivery experience with this company 2 times in a row.
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December 2024 by Stephen Stoops
Excellent delivery! Guys were knowledgeable and friendly. Could not ask for better
