-
March 2024 by Zachary Garshasb
The averages customer probably won't notice when a brake shop goes the extra distance on parts runs that weren't part of the original quote. To me that's going above and beyond and as a veteran I do respect when the sales manager and mechanics act as if they were truly a part of my army!
-
March 2024 by Christopher Gibbons
Always great service from these guys, professional and fast!
-
March 2024 by John Cree
Great experience with nice and helpful people here. Thanks Big O
-
March 2024 by Ward Larkin
Great experience experience. Was a planned maintenance involving fluids, breaks, belts, tune up and more. Car drove out like it was brand l new. Happy with the work.
-
March 2024 by Jesus Villarreal
l had a bad experience they broke my trailer stud, and they never replaced it.
-
March 2024 by Brian Karsten
Love Big O. We were traveling north on 17 and hit a 4” pipe that blew out a tire. State trooper suggested going to Big O. Took almost an hour to get there on the donut. Pulled in and a gentleman came right over to see what we needed. He grabbed the tire and went to the counter telling the lady what size we needed. She said they didn’t have that in stock but could have by 9 am tomorrow. Another man working at the counter said he would try a couple of other places to see if he could get it there. On his first phone call he had located one and could have it here in 20 minutes. We should be back on the road in an hour. The lady working the counter suggested a restaurant we could walk to if we didn’t want fast food. The food was great, and we were back on the road in an hour. Thanks to all at Big O who helped us. If I lived in the area it would be the only place I would buy tires from. Brian K. Michigan
-
March 2024 by wellBEing ELC
Popped into Big O in Prescott Valley for an Indicator Light and was able to get a next day appt on a Sunday! Staff at this location is outstanding, efficient and organized! Everyone there inside the office and in the garage is helpful, focused and work well together just like a well oiled machine.
-
March 2024 by ellen king (DesertMangoVlogs)
Selena was so helpful, we couldn't find where a noise was coming from and she found a loose headlight of all things! And Kevin checked out my tire assembly to make sure that was all safe, because I thought the noise was coming from there since it started when I hit a curb. Love Big O!! --Lisa N
-
March 2024 by Patricia Hixson
Took my car in for my check engine light and though I wasn’t able to afford to get the new parts that my car required, I received more information from this shop than I did from any other mechanic I’ve taken my car to. I didn’t feel like they were trying to cheat me on labor or parts. Friendly service & very informative. I’ll definitely be coming back for future services :)
-
March 2024 by Lee Everest
Fast, courteous service
-
March 2024 by MKE-thebobY.T
Had an over heating issue and not only did they not solve it they charged me 220ish and all they had to do was bleed the coolant tsk never gonna take my car here again
-
March 2024 by Jason Wagner
Great staff. They did not have my tires in stock but they were ordered and arrived the next day. Service was done promptly, considering they were quite busy. I highly recommend them.
-
March 2024 by Nicole Genereux
Great service...efficiency...Highly recommend
-
March 2024 by Courtney Owens
Easy to schedule appointments friendly staff!
-
March 2024 by Steven Chandler
Great customer service and good team. Looked over my truck and pointed out things that needed work done, and explained everything thoroughly and what to expect to fix truck properly
