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July 2023 by George W.
The bank employees were very friendly and provided professional help in questions for closing an account. The manager came over to provide any further answers during the process of closing the account. Overall a pleasant banking experience.
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October 2022 by Julie T.
Unfortunately, this bank has been following ESG standards since 2020. It's not the small, hometown bank looking out for my interests that I hoped it would be.
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April 2022 by Ann K.
This has been my favorite bank in the past 40 years! The Prescott Valley branch has helped me transition accounts from other big banks; Wells, B of A and Chase. They are friendly, open accounts fast and without mistakes. I have had them help with wire transfers, cash and numerous check deposits without any hassles even when I come at the end of the day with many transactions. They always have something nice to say with a feeling of wanting to help you out personally. Sharon and Carrie are just wonderful people who have made my life easier when it comes to banking. This is what banks use to be like over 40 years ago.
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November 2020 by Brittany Flink
Carin is the best loan officer in the business. she is quick and knows her business very well. She is pleasant to work with and goes the extra mile. I would recommend her for any of your home needs. We used her for our construction loan AND for our refinance.
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June 2020 by Rick Shepard
They don't care how long you wait to use the ATM. Only 1 person is taking care of the drive through while everyone else is just wondering around inside
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June 2019 by Turbo Optimum
Great smile and friendly staff
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March 2019 by Jim R.
We're very happy to have a "hometown" bank to deal with here in Prescott. Every time we walk in we're treated like old friends. I recently had need to wire transfer a substantial sum to an overseas family member. The associate I worked with helped make this seem like a routine process (it's not something I've ever done before). We're happy to recommend Country Bank to anyone looking for a new bank in the area.
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February 2019 by Joe Brabant
Very disappointed in this Bank. We came to them for a home mortgage. Upon an initial review of our situation we were told it looked good. We were asked at least 10 different times to supply additional documents over 4 1/2 weeks ( yes 4 1/2 weeks to evaluate a loan). We incurred expenses for inspections and the seller removed the house from the market based on the loan underwriters word that all was good. Then BOOM 6 days before closing they decide they will not do the loan. The person that said it looked good from the beginning was the one that denied it over 1 MONTH later.
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January 2019 by Joseph B.
Very disappointed in this Bank. We came to them for a home mortgage. Upon an initial review of our situation we were told it looked good. We were asked at least 10 different times to supply additional documents over 4 1/2 weeks ( yes 4 1/2 weeks to evaluate a loan). We incurred expenses for inspections and the seller removed the house from the market based on the loan underwriters word that all was good. Then BOOM 6 days before closing they decide they will not do the loan. The person that said it looked good from the beginning was the one that denied it over 1 MONTH later. These people have no conscience and screw with peoples lives with no concern. I will not recommend them to anyone. I can not express to anyone reading this enough to use caution in dealing with this organization. Seller of the home got hurt, real estate agent was lied to and we were tortured for 4 1/2 weeks . What a shame for a home town Bank to be so uncaring
