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May 2024 by GQD Play
Best moving company in AZ!!
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March 2024 by cindi Williams
The. Very best..
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March 2021 by Christine Summers
This would be a one star review if the owner didn't call me back a 2nd time.Booked a small job (5 items) and, of course, they have a minimum: 3hrs + truck rental = $309.Was suggested to me by the rep I first contacted that they could take unwanted items to Goodwill (or charity of my choice) with the "extra time" that wouldn't be used on such a small job. When I booked the job (with the owner!) he reiterated that option also. I also told them that I would have a big job coming up in the near future - thinking they'd be on their best behavior.The truck driver/mover showed up and immediately said he had time constraints (more jobs) and it was up to his discretion if he took any items to Goodwill. When he got some "push back" he said he called the office and got no answer.So: two lies. There were no other jobs that day for him. Also: he *did* call the office and got into an argument with the owners wife.I asked for the owner to call me to discuss. My interaction with Kevin was not what I expected.At one point I even said "do you care at all about what I'm saying or just waiting for me to finish so you can get off the phone?!?" No apology, no interest in what I was saying...The owner called me back after some time - seems he got the opportunity to speak to his wife and to talk one-on-one with the mover.His attitude had changed quite a bit. The fact that he didn't initially believe me and blew me off is really frustrating. What is ultimately most important is that he's not going to replace this employee with someone who cares (and is honest).I'm sure no one is surprised that the next job is going to another business.Also: I'm out of state. The other people involved are all local. They will be using word of mouth to let everyone they know about their experience with "Help U Move”
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February 2021 by Christine S.
This would be a one star review if the owner didn't call me back a 2nd time. Booked a small job (5 items) and, of course, they have a minimum: 3hrs + truck rental = $309. Was suggested to me by the rep I first contacted that they could take unwanted items to Goodwill (or charity of my choice) with the "extra time" that wouldn't be used on such a small job. When I booked the job (with the owner!) he reiterated that option also. I also told them that I would have a big job coming up in the near future - thinking they'd be on their best behavior. The truck driver/mover showed up and immediately said he had time constraints (more jobs) and it was up to his discretion if he took any items to Goodwill. When he got some "push back" he said he called the office and got no answer. So: two lies. There were no other jobs that day for him. Also: he *did* call the office and got into an argument with the owners wife. I asked for the owner to call me to discuss. My interaction with Kevin was not what I expected. At one point I even said "do you care at all about what I'm saying or just waiting for me to finish so you can get off the phone?!?" No apology, no interest in what I was saying... The owner called me back after some time - seems he got the opportunity to speak to his wife and to talk one-on-one with the mover. His attitude had changed quite a bit. The fact that he didn't initially believe me and blew me off is really frustrating. What is ultimately most important is that he's not going to replace this employee with someone who cares (and is honest). I'm sure no one is surprised that the next job is going to another business. Also: I'm out of state. The other people involved are all local. They will be using word of mouth to let everyone they know about their experience with "Help U Move".
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October 2020 by dawn fleming
We were very impressed by these movers. We had two trucks and four men. They were very careful with our belongings. They were on time, worked hard and were very polite. Moving can be very stressful and they took the stress out of our day. We highly recommend them!
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June 2019 by Brittany W.
Just had the best experience with Help U Move. Morgan and Andrew were super fast, efficient, and everything placed where we wanted and nothing was damaged. I would definitely recommend this company.
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April 2019 by J W.
We would not recommend this business for your moving. The owner was not pleasant to deal with. Had scheduled several different moves in same location (remodel) and given times. The first time was changed yet no one showed up until hours later. Only contact number was their office which they do not check on weekends. The movers themselves were pleasant but not at careful as they should have been. We did receive damage by they 1st set of movers as they knew new floors, DAMAGED, we have an expensive heavy executive desk that we told them to be careful heavy and expensive, DAMAGED!!. The owner did not respond to issues or concerns, We actually ended up firing them because they changed our previously scheduled time on Saturday and stated they could not do it until Monday when this had been scheduled out prior. We had to locate a new movers and before they moved anything we have to pick up so we can see condition. Took several photos of the damaged caused and sent to the company as Josh was supposed to come by to look at the damage and you guess it HE WAS A NO SHOW. We would not ever recommend this company as they did not do what they stated and refused to fix. There has been zero communication.
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November 2018 by Lena McLean
Great service
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November 2018 by Jennifer Pederson
Just wanted to give a big SHOUT OUT to Adam (H&S Storage), Todd, Sean and Chase. They were fast, efficient, careful and kind. This has been the 6th time my family has used this company. And we will continue to use them and recommended them to everyone! Great Job! Much love from my family to yours♡
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August 2018 by Virginia C.
These movers were incredible! I have moved many times, professionally and on own... across country....From Kevin...to the packers to the 4 movers...Morgan, Mike, Andrew and Miguel.... just efficient , professional , nice and they worked hard..moved us into a Scottsdale high rise on a day of 114 degrees! Estimate was right on....my husband & I were totally impressed! You can't go wrong using them!
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December 2017 by Marla Festenese
Poor packing. They packed my antique crystal chandelier atop corbels on it's side in between a cast iron sink, iron bed frame and wrought-iron fence. As well as placing heavy wood items breaking other chandeliers. Antique etched glass windows packed with a piece of iron on top scratching the glass. Stacked heavy boxes and item's atop FRAGILE/GLASS marked boxes. Unbelievable. When stacking boxes of FRAGILE placing HEAVY boxes of records on top. Very disappointed.
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September 2017 by Mama Bird
We had these guys load a 24 ft truck for us to drive 1500 miles. Mike and Matt showed up and Mike assured me he could fit everything we had in that truck. He was right plus we had room wish I wouldn't have sold my oven!! These guys worked hard and we very quick even with all our stairs. We got back to the Midwest with no issues, all of our belongings we still intact. Thanks guys I would definitely recommend this company to everyone I know.
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August 2017 by JC Castle
Morgan and Mike helped us move last weekend. They were awesome! They arrived right on time. They were very polite and super hard working. We've had movers in the past who seemed to dawdle; maybe to draw out the time? Morgan and Mike were very fast, incredibly efficient and they both had great attitudes. It sure made moving day more fun!
They gave us an accurate estimate, and their prices are very competitive. We wholeheartedly recommend Help U Move.
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April 2017 by Frederick Freeman
The moving crew was right on time. They were very careful with our furniture.They finished before the estimated time, and were all very nice people. The best!
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April 2017 by eliana 1122
I cannot say enough how pleased we were with these men who moved us a whole mile up the road. Their hourly rate bid on the move was considerably lower than a competitor's, and we liked Kevin very much when he came to do the estimate. When we found, a couple of days before moving day, that we needed help packing, they came immediately and finished the job. They packed everything like it was going thousands of miles...not just one mile. The closing on our new house purchase was delayed, and they were BEYOND accommodating of the glitches on moving day. The four men who moved everything were friendly, and very respectful of our things. And FAST. The charge is an hourly rate, but there was no dawdling here. These men MOVED. (pun intended) We would absolutely recommend this company for any move.
