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April 2024 by Catelyn Green
Jenny & Ryan helped my fiancé and I pick out our wedding bands and were very attentive, informative, friendly and professional. Made the process smooth and stress free.
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March 2024 by Luis Navarro
Jennifer R who helped me pick out an amazing ring was very helpful and I will definitely be going back more and more!!
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December 2023 by Bonnie Winters
Wonderful help by Kris! Super experience!!!
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November 2023 by Christopher Moore
Andrea and Ryan have gone above and beyond to make every shopping experience we've had top notch!Andrea especially has made each visit special by taking her time and personalizing every detail for us.11/10 would come to this location every time!
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November 2023 by Alvin. Lee Rincon
I like going in to KAY Jewelers they help you or if they are helping other customers they'll tell you give them a little bit and they'll be there to help you and that's what I like if they they do that or if they ask you what kind of jewelry are you looking for and if they don't have it they could try to find the way to be able to get it or see what they could do to be able to help you with it and the girls are really nice and to help you with your payments they they're really nice about everything and that's what I have I like is when you walk into a place like that they're able to help you with everything and they also let you know on your jewelry when it's time for cleaning or for it to be checked on if any of the Little diamond or whatever it is needs to be checked on if it's falling out or if it's still there cuz you get your warranty on it to make sure everything's still good any other companies they don't do that with their customers and this is a nice place that does it and that's what I love about this company it's it makes you feel really good and they make you feel happy and the place is clean all the time you go in there they're not like a lot of other places where they're filthy the workers don't care this place makes you feel comfortable they're happy people that when they come out or if they don't have it they'll figure out a way to get what you need to get
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July 2023 by Dustin Neet
If you want to be treated like you're too young, dumb, and poor then I recommend this place. Horrible customer service and I've bought 3 rings from them somehow.
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July 2023 by Alyssa Robinson
If I could give zero stars I would, whoever the “manager” with dark hair and bangs is is super disrespectful. I have had better treatment by the McDonald’s workers in town. We went in to trade in our ring and she was so rude to us and said we had to spend at least double if we wanted to trade in. She was talking down to us when she said this and even made it seem like we were not able to afford double the amount. If you want to go to a jeweler who doesn’t care about you or your ring go here.
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July 2023 by TheRustyDusty
If you want to be treated like you're too young, d**** and poor then I recommend this place. Horrible customer service and I've bought 3 rings from them somehow.
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October 2022 by Leana Wils
My husband's ring lasted less than a year! our 1 year anniversary is in October and he hasn't worn the ring everyday. BOUGHT IT IN MAY OF 21 It's tungsten something we were told was scratch resistant and would shatter under a vise before breaking. It started black turned gray inside inlay of rose gold rubbed off completely. And when it was purchased we were addiment about warranty. Now they have no record of us even buying the ring well we did pay cash $500 spare yourself and DO NOT BUY ANYTHING HERE THE GIRLS WILL LIE AND NOT GIVE YOU WARRANTY
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September 2022 by Andrew Sur
Staff is hit and miss. At the end of the day they're just trying to make a sale. They pitch the warranty like its so great. Comes free at raskins. just overall kinda rude people in this store.
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April 2022 by Irene Arzola
The only reason why I did 5 stars is because of Andrea and Morgan. My husband and I had a few bad experiences with staff. Unwilling to assist and very rude. We finally spoke to Morgan and Andrea when we went in today and they were a breathe of fresh air. They both went out of their way to assist us and to make us feel welcome. They will be the only ones that we will go to when we need anything. Thank you ladies.
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April 2022 by David Zelman
Will always get my business! They rock there!
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January 2022 by Paula Benell
Courteous, helpful and professional. I was able to get just what I wanted.
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January 2022 by Toni Gray
The Prescott Valley store in Arizona is supposed to open at 10am per the website and sign on the door. No one is there for customers and when I called no answer and after it rang 8 times then it went to busy signal. Website indicated the store is open. NOT GOOD CUSTOMER SERVICES.
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December 2021 by Lorraine Anderson
We were in again on Friday, Thank you for the many many ring cleanings! Your staff is always so friendly. I especially appreciate the offer & explanation of replating which can make my ring look even shinier and more gorgeous!! Happy holidays to all of you??
