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January 2024 by Cindy Durbin
Always so clean and Cheerful at this safeway. Prices are a little high as usual, but their products are top grade
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January 2024 by Chuck Larson
This was our first time at this Safeway. We were impressed with the produce selection and the meat department was much better than the store in Cottonwood. We'll be back.
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January 2024 by Elaine Violette
Nice clean store. Very friendly clerks.
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January 2024 by Misha Laws
Thought it was weird that there was nobody in the deli area. Found someone in the back, and he said nobody came in for their shift. Then he turned around and went to the back. Expected him to say, "Let me call someone to come and help you out."
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January 2024 by Norman Scott
Very nice store..clean logically laid out ans super friendly people....no changes
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January 2024 by Donna Bartels
I just moved to Prescott Valley and I wanted to shop at Safeway. The employees are very nice and helpful. The cashier Jan was very nice and went out of her way to help me. She is the best!
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November 2023 by Cara Rainwater
Thank you Matt for accommodating our large order today . Matt you went above and beyond showing Safeways dedication to superior customer satisfaction. Thank you.
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November 2023 by Brandon Beaor
Watched the lady about to put my chicken in the box cough in her hands then not even wash them or change gloves. Super disgusting and can't imagine what they do behind doors
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October 2023 by Holly M.
Came in here while driving out of town for a few items. The store was nicely organized and clean. Easily found what I needed and checked out. The cashier was very personable and we exchanged funny commentary. It was so nice to be able to talk to a real person and not self checkout. She made the experience great!!
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October 2023 by T L
Absolutely LOVE this store and the impeccable customer service they always provide to my family and me. They have fresh, delicious produce and bakery items, and the store has always been clean. Courtesy clerks actually know how to bag food properly, it’s amazing! Thank you, Safeway crew!Honestly dreading when it officially changes over to fry’s (Kroger) as that horrible company doesn’t focus on providing any form of good customer service at all. Most of the cashiers are beyond miserable as their attitudes towards their customers is the most raunchy - it shows. Their baggers literally throw the foods in a bag and slam them down in the cart. Absolutely ridiculous! Do better, Fry’s. Seriously!Safeway WINS!
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September 2023 by Kelly Smith
Tiffany at Starbucks inside of Safeway was amazing! Super nice and very helpful! Thank you for the amazing service.
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September 2023 by Laine Miller
Amazing customer service and staff!I accidentally forgot some refrigerated items at the self checkout during a horribly hectic day and didn’t realize until hours later. Sharon at the customer service desk and Janet at self checkout were so wonderful in helping me replace my groceries and sort out the situation, they were a complete blessing during a bad day and I am so thankful for their professionalism and kindness!
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September 2023 by Darlene Hyden
This store is so nice and clean and the bakery items we've tried are delicious.
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July 2023 by Jay Suttles
Wow. Awful experience at Safeway today. The lady at checkout was talking about politics, which I told her she shouldn’t be doing. She proceeded to argue with me the entire two transactions that I had. I was shopping for another person and myself, and she insulted the fact that an ebt card was used for the transaction. “At least nobody ever had to buy food for me”. She then went on and on about the candidate and said they could fire her before she stopped talking about this guy. I spoke to the manager, but he didn’t seem to mind much since he was heading to break.I was a GM for many years, as well a regular customer to your store, and am absolutely stunned at the experience I had today. A checker arguing politics. The manager actually walked away without a care. He stated that he would talk to her later. (tall bald man heading for break) The problem was, the employee doubled down and continued talking. About her 401k tanking, her masters degree. Why would I have this information about this employee? Because she told me during my two transactions. All after I told her to refrain from talking politics. My grocery shopping experience should be absolutely free of politics once I walk in your door. I certainly should NOT be berated and insulted that I used an ebt card during one of the transactions.
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July 2023 by Jay S.
Wow. Awful experience at Safeway today. The lady at checkout was talking about politics, which I told her she shouldn't be doing that. She proceeded to argue with me the entire two transactions that she had. I was shopping for another person, and she insulted the fact that an ebt card was used for the transaction. "At least nobody ever had to buy food for me". I spoke to the manager, but he didn't seem to mind much. I will take my business to Frye's which has a better selection and prices anyway.