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December 2023 by Jen
Mail that was signed up for since moving here not being delivered, mail transfered in, not a problem. Government mail not delivered, ads with our name on it passes through. Information delivery says the mail is being delivered but it never makes it to our home.
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December 2023 by Ryann Campos
consistently marks my packages as delivered at least 24 hrs before actually arriving and when i tried to ask an associate of she’d seen my package she waved me off and dismissed me completely
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December 2023 by Johanna Kollar
Only 2 employees working but the line moved very fast. The person who helped me with pre-paid priority envelope and several 1st class items to post was awesome. Extra points for the retro Barry Manilow soundtrack
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October 2023 by Ronny Criswell
Ryan Bronson is very nice.I wish he was my mom.
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September 2023 by Anne L
I had a package that was 22" x 22" x 2" and weighed virtually nothing (a table mat). I was told the package needed to be picked up at the Post Office as it was too big to fit into our mail box, and door delivery isn't available where I live. Unless I use UPS or FedEx, my deliveries are unpredictable at best unless it's useless junk mail. My home is 15 - 20 minutes (less than 10 miles) from the main PV office and there are hundreds of homes in my area. Maybe it's time to hire more employee's?? The Post Office needs to grow with the city!
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August 2023 by Anne Lantero
I had a package that was 22" x 22" x 2" and weighed virtually nothing (a table mat). I was told the package needed to be picked up at the Post Office as it was too big to fit into our mail box, and door delivery isn't available where I live. Unless I use UPS or FedEx, my deliveries are unpredictable at best unless it's useless junk mail. My home is 15 - 20 minutes (less than 10 miles) from the main PV office and there are hundreds of homes in my area. Maybe it's time to hire more employee's?? The Post Office needs to grow with the city!
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July 2023 by Diane Johnson
I've had the worst experiences ever with this post office. Countless pieces of mail were put into my box which weren't mine, including medications. One medication was put into our box 4 times, and on the 5th time I finally went to the counter and informed them someone probably was getting pretty desperate for their medicine and they better get it to the right box! I have also had legal documents and mail NOT delivered to my PO Box, and have no idea where they've disappeared.
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July 2023 by Me W
The employees here are so professional, informative, polite and helpful! Every time
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June 2023 by J M
I've had a PO Box here for 2 years and I've had personal and financial mail and extremely important documents returned to sender. One friend from Texas said that a letter was returned to her stating my PO box was closed. My life insurance company just contacted me saying that their correspondence to me was returned saying not at this address. I'll be switching to a private PO Box. I'm not sure what I'm paying for when everything is returned.
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May 2023 by Roy Ross
Shirt and tie very rude. Ask him a couple questions I don’t recommend talking to this guy.
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March 2023 by linda bishop
So many packages lost that I can’t count now. They are very unhelpful in those situations. They can tell you your box number, and when it was sent to the incorrect box number, but they will just send it back. Looking for another post office box opportunity.
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March 2023 by joey Larsen
Everyone has been very helpful. They do their job very well
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August 2022 by Benjamin Brainstem
They are a full service postal facility. PO Boxes available. Self service is available. Sometimes the line for human service gets long.
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April 2022 by Greg W.
Ok it's the post office! I find the folks here very friendly and maybe too much so in that they chat slot with everyone. But it's small and PV so not busy as the big one in Prescott. They have very few packing and shipping supplies but sufficient and plenty of the priority small mefium large boxes. Which are a great value for three day delivery and up to 70 lbs per box!!
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April 2022 by Robert Kowalski
USPS must hate Amazon, every time the Amazon order is USPS it never gets delivered, they reply to Amazon “undeliverable” which is BS.. UPS and FedEx make their deliveries to same address but USPS can’t.. wasting time and energy of everyone involved minus USPS because they don’t do anything.
