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December 2023 by Tomas Martinez
I’m a new father of two, both under the age of two. Our vehicle is at it’s limit with our new family size.Every time we have family come into town, or we take a trip to visit family we rent a car.I have had great experiences with this company, Mike and John are professional, thorough, and every time I have made a reservation for a car, it has been there ready for me on that day.Unlike other places where my reservation wasn’t honored and I was flat out of luck. Until I came here.Thank you
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November 2023 by John Linder
Avis Car Rentals here in Prescott (locations at Gateway Mall & Prescott Municipal Airport) are many steps above and beyond the Avis Car Rental locations we've experienced elsewhere. Managed by Mike and John (father/son duo), these two guys and their staff really know & understand taking care of their customers.For many years we were "died-in-the-wool" Hertz customers. Hertz proved weak in the Prescott market, so we moved on and found Avis. We've never looked back, and look forward to our rentals with Mike & John. These gentlemen take time to ask all the right questions, and then assure the rental fits the customer's need. I've actually stood at the rental desk and observed John in action with other customers while I was waiting. It's an amazing experience in this day and age when so many other service industries go the slam-and-dunk route.We highly recommend using Prescott Avis for your car rental needs, and especially for out of town guests who may need a car for a few days when visiting. You cannot go wrong.
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November 2023 by April Martin
Andrea was so sweet, helpful and understanding of our situation in needing a car that day she was a saint when it came to helping use compared to enterprise, 10/10 experience would love to do business with them again thankyou so much Andrea ?? I hope you get a raise for your kindness and patience
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August 2023 by Ashley Vindiola
Very helpful after my family and I got into a minor car accident on vacation. Mike found us a car to fit us all so we can continue on our trip!! Everything was awesome!
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August 2023 by Jennifer Graham
Always a great experience with this local branch. They make it easy to get in and on your way. I will continue to use this location for all my rental vehicle needs
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June 2023 by Meggan Lachel bulman
This will always be my go to rental. Amazing customer service it’s quick and easy once you go in and pick up. And there true to there word
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March 2023 by dan bucks
Mike at the 6600 airport ave facility went above and beyond to rectify a problem created by the national service personal. Thank you Mike!!!
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October 2022 by Kathy OK
Mike and his Dad are the best. Friendly, mannerly, polite and very helpful. They do Avis and Budget rentals and are the cheapest in the area.
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October 2022 by Robert Moses
Signage could definitely be improved in O'Hare and in the transportation center. Very frustrating finding rental car companies and then the Avis Preferred counter. Once I got there the service was excellent.
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October 2022 by Lawrence Fitzgerald
Awesome
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September 2022 by Karin L
(Translated by Google) Fantastic staff. Had a disastrous experience with Avis in Los Angeles and got a car that didn't work as it should. Came here and got immediate help with a new car, which was in much better condition. The staff were helpful, efficient and pleasant. Can highly recommend!(Original)Fantastisk personal. Hade en katastrofal upplevelse av Avis i Los Angeles och fick en bil som inte fungerade som den skulle. Kom hit och fick direkt hjälp med en ny bil, som var i mycket bättre skick. Personalen var hjälpsam, effektiv och trevlig. Kan varmt rekommendera!
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May 2022 by Esmeralda Lukenbill
Agent was very friendly & informative. He was able to answer all my questions & even gave me some alternative ways to rent from Avis.
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May 2022 by Tony Faville
John and Mike are a hard working team that truly care about your car renting experience. While the guys in Phoenix failed to get us the car we wanted, John and Mike went above and beyond to make sure the car we did wind up with made our weekend worthwhile. Will definitely be back for more rentals in the future.
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May 2022 by Justin Lawler
Was having trouble with my original rental. John and his son saved the day for my trip. Give this location a call. The best customer service period???
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May 2021 by Kendra Lee
Mike is the absolute best. We felt like we had a friend instantly. Coming back to the airport to pick up friends a few times during the week we loved chatting with Mike. He made renting cars for our vacation easy. Thank you, friend! If I ever come back that way I’ll make sure Prescott Airport is where we arrive!