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September 2025 by Jessica Hubbard
Sean was so helpful this evening . The computers were not cooperating with him, but he was patient and kind and really showed me exceptional customer service. Steve is also one of my favorite members at CVS. He makes me laugh and makes my day every time I'm in the store. Thank you
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August 2025 by Michael Fraccalvieri
Fast, Friendly, courtesy service.
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May 2025 by Kate
After a terrible experience at a different CVS pharmacy, Brandon and Kyle took care of my mom's pharmacy needs. Not only were they empathetic and compassionate but they transferred my mom's prescriptions and had them ready with little to no notice. We will be making the transfer of mom's prescriptions to this location permanent. Their high level of customer service and kindness is greatly appreciated. Way to go guys!! 💙
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April 2025 by Libby Anderson
Picking up a refill with a new loyalty card from the manufacturer...the staff had to call and get the card numbers to work...saved us a lot of money! CVS is great!!!
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April 2025 by Menlu Bruce
I’ve been a customer at the CVS on Willow Creek since we moved to Prescott in 2018, and I can’t say enough good things about the pharmacy staff there. Time and again, they’ve gone above and beyond—whether it’s helping me get a prescription filled sooner than expected or searching for GoodRx discounts to help lower my costs.
Their professionalism and kindness, especially throughout the challenges of COVID and ongoing staffing pressures, have been truly exemplary. I wish I could name every team member who has helped me over the years, but one person stands out: Kyle. He has been my go-to for anything prescription-related—always dependable, knowledgeable, and incredibly helpful. Kyle has consistently gone the extra mile, and I genuinely don’t know what I’d do without him.
I sincerely hope CVS management recognizes how special this team is. It’s people like Kyle and his colleagues who make all the difference—and who give customers a reason to choose this pharmacy over others. Kindness and professionalism matter, and this team has both in spades.
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February 2025 by Ray Norris
Always exceptional service at this CVS on Willow Lake
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January 2025 by Linda Dixon
Kyle, the pharmacist, is so helpful. He is willing to take the time to solve a problem with a prescription. He really does care about good patient care.
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December 2024 by Joshua Sherwood
Awesome!
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November 2024 by john treguboff
Vaccines are very professional
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August 2024 by Brad Hayman
Pharmacy staff is friendly and helpful
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July 2024 by Carl Frontera
The store was well maintained and the staff helpful.
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May 2024 by Brenda Terris
Love to use my coupons at Cvs
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May 2024 by Dawn Stockwell
The Willow Lake Road CVS Pharmacy is the best in Prescott, they are kind and fill our prescriptions fast.
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April 2024 by Todd O.
This is a well run CVS with caring and helpful employees. Always greeted and helped no matter that time of day or night. Pharmacy is also fast with no lines inside or drive thru. Always in and out quickly!
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March 2024 by Todd Overholt
This is a well run CVS with caring and helpful employees. Always greeted and helped no matter that time of day or night. Pharmacy is also fast with no lines inside or drive thru. Always in and out quickly!