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December 2023 by Jace Collom
I love my dealership, since day one they have all been so helpful and and helped me as a new car owner. I appreciate Jet for being herself and just being amazing. And a shout out to Grant in service because he has kept me updated on my car when It was being serviced. Thank you all.
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December 2023 by T H
I made a service appointment and was able to go in the same day.Everyone that I met was very friendly and helpfulGreat waiting area with drinks and snacks.Was kept informed of service progress by text message.Highly recommend their servicedepartment!
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December 2023 by Judy Eastman
I went in for my oil change and tire rotation. They prepared me for the upcoming 60,000 mile check and changed filters- which I totally appreciated! They listed things that will come due and the cost so I’m prepared. I appreciate their thoroughness!
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November 2023 by Andrea Nicholson
Jet was absolutely wonderful. She made the experience pain-free and did not hassle me into making the purchase. I was also very pleased with the financing department. The finance Manager was very respectful of my time. They made sure I was able to get in the vehicle I wanted. Great experience.
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November 2023 by Jon Jacobs
The experience was very welcoming. The staff was great and explained what was to be completed and the wait went by fairly quickly considering it was about 1 hour and 45 minutes since they were very busy. Inside while waiting they have refreshments, WiFi and television to make the wait go by much quicker. Great job! Thank you!
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November 2023 by Nora Jenkins
Gina was AWESOME! She listened to my needs and wants. Gina made the car buying experience one of the best I have had. She is definitely a ROCK STAR! I would recommend her to everyone looking to buy a Santa Cruz.James was awesome. Even with the technology issues, he was able to make things fun and lively. Way to go, James!!!!Thank you both for the superior customer services and Gina for your wonderful disposition and caring nature. My granddaughters truly loved interacting with you and it showed by all the pictures they colored for you!
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October 2023 by Truly Bracken
My sales representative Gina was so knowledgeable and positive, helpful in every possible way. Without any pressure, she put together a great deal on the new car that had everything I wanted from the outset except my preferred silver color. I bought a Hyundai Tucson Hybrid Limited - which has amazing performance and fuel economy, great comfort and quiet inside, plus a fine upgraded sound system. The deal included an excellent trade in on my old Volvo which I’d otherwise likely have taken down to Scottsdale to sell. I decided the whole deal was good enough and the Deep Sea Blue was nice too so I didn’t have to have that silver. All this was done to make the deal on a car from inventory my best financial choice, yet with no pressure. Also no pressure in the final closing with the very personable sales manager. I felt helped and supported throughout the process, with all the electronic set-up done for me, the car in perfect detailed condition and a sales person who related well to me at every step, always helpful and willing to answer my questions. I know I can count on the dealership for service and support going forward. The positive but not at all pushy approach was just what my husband and I have experienced with the Findlay family of dealerships over the years.
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October 2023 by Christopher Del Gandio
The service staff are friendly and courteous. Nico processed me when I arrived, tooked pictures of my car and confirmed and explained the services I was receiving. Alex was very friendly, drove me to my home and back to Findlay when my car was ready. I was kept update throughout the day by Grant. Grant explained all the work was completed. They did a great job. Very satisfied.
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October 2023 by Becky Beckers
I needed to take my car in for the 7000 mile oil change and check up. Not only was I able to get a next day appointment, I was could sit in the well appointed waiting room while they worked. A quick hour later, I was ready to leave with everything free of charge. They were very thorough and gracious and even provided me with a free car wash gift card. I am so luck to have such a great facility to take my Hyundai to in my small town.
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October 2023 by Pj M
I was absolutely impressed by the way They treated me. I mattered to them and as promised manager Emanuel called me back with great news. I was approved for a car. Jet, agent was great along with Jim the financial agent. I have never been treated like this way. They really care about their customers.Thank you so much.
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October 2023 by Christina Garland
Jet was fantastic to work with. She made buying easy, and when I forgot something in my trade in she found it and held onto it until I could pick it up. I loved working with her!
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September 2023 by Tanya Gallo
Grant is AWESOME! He is very professional, totally takes care of you from the point of entry to when you pick up your car after service. My car looks great and I’m very happy with the stellar service I received. Ben who is the Service Manager took care of a problem that was left unresolved by the former manager and got my paint repairs taken care of immediately. Very impressed with the service I received from Ben! Also I was given a brand new Gorgeous loaner car to drive while body work on my car was being done! Had my routine maintenance done as well and rides were provided.The young man who shuttled me back and forth was warm and friendly as well. Great set all around!
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September 2023 by Lori Whillock
The customer service was great, took about 2 hours longer than originally planned. Grant did keep us updated and sent shuttle service to make the wait tolerable. All work was completed and appreciated!
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September 2023 by tessa trout
Took my brother in law to buy his first car; Roshell in sales and James deluca in finance were super kind and patient people. They answered all my questions and explained everything thoroughly which I greatly appreciated. They both stayed very late to make sure we were able to get everything figured out and signed so he could take it home that night. Wonderful, kind people!
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August 2023 by Linda Cady
It was time for my new Hyundai to be serviced. Upon arriving the day of service, I was treated respectful, given a fair length of time I'd have to wait & since this was my 1st time, the service included several other additional upgrades at no extra fee! The service was completed earlier than expected, great! I was also given a "complementary car wash!" The service was wonderful! Thank you so much!
