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October 2022 by Karen Anderson
I came from from Colorado for a visit, needed a cut and color,, and heard great things about Kathy, and she took awesome care of me! She's the BEST hairstylist ever! Thank you Kathy!
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September 2022 by Henry Hoyt
Always treated well. Always punctual. Clean, bright, airy environment. Right near to downtown Prescott. I admire Jamie's work ethic. My wife gets hers here, too. A good person Jamie is to know.
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June 2022 by Lacey Kellerman
I am a lash artist at Velvet Spa Salon in Prescott. I had to repair a clients lashes from Great Expectations. My client went to Erica at Great Expectations for a lash fill and got terrible work. Work I could barely repair to a presentable state. Please be advised when getting lash extensions from Great Expectations. Your expectations will not be met... and your lashes will definitely be compromised. If you zoom in on the picture, you will see way too many clumps glued together. This is painful for the client!
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June 2022 by Trish Fisher
This place I've been looking for all my life and found it been here for 20 years and it is five-star Jamie is the best!
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March 2022 by Julie B.
Anna Bright - Esthetician is the real deal!!! I recently relocated and took a leap of faith! So glad I did!!! Anna is a true professional who knows skin! Look no further - give Anna a try if your interested in someone who will do what your skin needs without trying to upswell your on a bunch of products!
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February 2022 by Lora P.
This review is for the facial I received from Anna. I highly recommend Anna (Heidi is phenomenal too but she's fully booked and not able to take new clients). The facial was wonderful and much more than just a facial! She massaged my arms and moisturized them and also my feet! Very relaxing and thorough facial with no pressure to purchase expensive product.
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January 2022 by Olivia Tiwari
The name lives up to the experience I received at Great Expectations Salon. Due to life and health changes, I have been struggling with clogged pores, blackheads, and hormonal acne for a year now. In that time, I have tried over-the-counter products, no products, going to a dermatologist, and receiving medicated products; I also received a facial at a different business to obtain advice for my skin. I crossed paths with Heidi and decided to try a facial one more time. The facial I received from Heidi was unbelievable. The facial room is so clean, relaxing, and comfortable. Her treatment has been the most effective cure for my skin. She was able to unclog my skin and recommend a new skincare regime for me, which cleared all of my forehead blemished within one week. I am so unbelievably happy with the results, and her astute recommendations have changed my skin and confidence in beautiful ways. Thank you so much, Heidi! <3
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November 2021 by Chrissy H
I am bummed and disappointed that I even have to write this review but I think it's important for people to know the service they might receive.I called and purchased a gift card for my sister for her birthday for a facial with Heidi, who came highly recommended from a good friend. I live out of state so I couldn't physically go in and purchase it. My sister had a hectic schedule and hadn't had a chance to make her appt yet. In August, I received a voicemail from Heidi telling me she had made several attempts to reach my sister to make an appointment and that she never received a response. Heidi indicated that her gift card was expiring in September and that if she didn't use it by then, she'd lose it. When talking with my sister, she indicated she received one call back in August and that she had not received another one since.It's important to note that not once was I ever told the gift card expired (which is actually a law in Arizona that it must be disclosed at the time of purchase if it expires). My sister then told me she called to try and make an appointment for a whole week and they wouldn't answer the phone at the salon. Then when she did get through she was told Heidi was booked until the end of November and her gift card would be expired by then. Heidi also called and left my sister a nasty and rude voicemail that was extremely unprofessional when all my sister was trying to do was make an appt.I decided to call the salon and ask to talk to Heidi. When I received a return call from Heidi, she was very abrupt and kept interrupting me telling me it's not her problem that I wasn't told about the expiration date and that all of her gift certificates expire. I informed her that had I known that, I would have made that clear to my sister but I was never told. She continued to talk over me and was very condescending. I was truly shocked at how unprofessional Heidi was when she spoke to me on the phone. She then told me she'd "make me a deal" and transfer her gift card to the other esthetician in the salon. I agreed to do that as my sister was really looking forward to her facial. Little did I know that Heidi is the OWNER of the salon. I think it's pretty sad that she decided to treat myself and my sister this way because she will never get either of our business again. A little grace and understanding goes a long way. It sounds like her staff need some additional training on her policies as well. Heidi could definitely use an attitude check and a class on how to be a professional. I certainly hope that she doesn't speak to her clients and her staff members the way she treated my sister and I.
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July 2021 by Trish Pill
Nice vibe and great hair cut.
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June 2021 by Cindy Wiste
Kathy did a great job, will be back.
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May 2021 by Felicia Anderson
Jamie is one of the best people I've ever seen for hair. She is as kind as she is beautiful. She always makes sure you walk out of there feeling amazing about your hair.
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March 2021 by Sherri Mannix
Excellent, as usual!
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March 2021 by Rocker C.
Jaime did a absolutely gorgeous job on my hair. She is amazing. Thank thank thank you so much. I could not be happier
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October 2020 by Melissa Minkus
Jaime ✂️?♀️ was awesome! My hair looks ? fabulous!!
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September 2020 by Nancy Martinez
Jaime does an excellent job styling/cutting my hair. She listens and she just fun to talk with while she's doing her thing.Heidi made my eyebrows look amazing. They haven't been this even in years.Thank you both.
