-
October 2023 by Erik Burns
Great communication and great pricing. Kept me in the loop as to all details of my pre-ordered headset.
-
September 2023 by Chad Higa
Excellent experience with Headsets Direct. Great follow-up, and very useful conversation and insight with Wayne B. He listened to my concerns and provided logical and effective solutions. With 20+ yrs. of exp. he personally knew all the ins and outs of each manufacturer and helped me choose the products and and brand that were best suited for the needs of my company.
-
September 2023 by Jesse C
Just ordered from them and the site was great. I also called into help me choose items that would work with my company's new phones. Toni was very pleasant and knowledgeable, even though I called back like 2 more times with more questions.
-
August 2023 by ira sutton
Very challenging for me to find the correct headset for the phone system that we use. I called in to Headsets Direct and spoke with Wayne who really simplified things for me. He was clear, knowledgeable and explained my options. He did not upsell me but rather got me the right set for my company's needs. Product arrived quickly and I will be ordering more.
-
August 2023 by Google user
Very challenging for me to find the correct headset for the phone system that we use. I called in to Headsets Direct and spoke with Wayne who really simplified things for me. He was clear, knowledgeable and explained my options. He did not upsell me but rather got me the right set for my company's needs. Product arrived quickly and I will be ordering more.
-
May 2023 by Gary Sutton / PCS
Unbelievable customer service!!! They went above and beyond to answer my questions and to point me in the right direction! They made you feel glad you called!!!
-
March 2023 by Gene Tresenfeld
I'm sure the headset is available through other companies, so what I want to do instead is praise the level of customer service I received from Headsets Direct. They listened carefully to what my needs were, and then they made a recommendation. That headset happened to be on back order. They kept me updated when it would be back in stock, and then when it shipped. Even after I received the headset, they were responsive about a question I had. Thank you.
-
April 2022 by Derrick Goss
Called in to ask a question about a specific model, and I had the pleasure of working with Wayne. Even though I had a very small order, he took the time to work with me, answer my questions, and recommend an option that fits my use-case perfectly.I am incredibly impressed with the service I received. If you're thinking about ordering a headset, call and talk with the experts first!
-
January 2022 by A
Report customer. Customer support to help you choose the best option for what you are looking for is top-notch. Too bad there are not more companies like this - the world could be a bit better place!
-
October 2021 by Teresa Espinoza
I just received my headset and it was the exact one I needed!! The one I had been using kept falling off my ear especially during busy channel times!! Thank you so much!
-
February 2021 by UnionMachinery100
Our company just installed a new phone system. My partner worked with Meghan who helped us determine the correct headset and adapter for our new phones. We received it and it worked just as it should. We bought a second one. Fedex showed it delivered but we never received it. Wayne, the owner, tracked it for us and fed Ex came back with no solution. Wayne simply shipped us another one at no cost. No questions asked. Just a quick and wonderful solution. Great to see a company do business the old fashioned way and simply make their customer's happy. Thanks Wayne and Meghan for all your efforts.
-
November 2020 by Alina Breet
I bought my new Jabra touchscreen headset from Headsets Plus and I was blown away by the high quality customer service. Great price, easy website, phenomenal service, they are SO much better than other online retailers.
-
February 2020 by HB
I've ordered from them many times and they have always been great. They have good prices and they ship fast
-
November 2019 by Melissa Escalona
Our company tried to order headsets from this location and the owner Wayne called me to let me know that he can not take our order because the shipping address and billing address on our company credit card didn't match and it could be fraud. I provided this company with our toll free number, my cell phone, company email and my direct desk phone. So just FYI if your billing and shipping address do not match DO NOT ORDER. I wasted TWO days trying to provide them with the information they asked.
