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January 2024 by Valerie I.
Is this place going out of business? Half the shelves were empty.. I went in looking for needle point thread .. all the colors I needed were empty.
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January 2024 by Donna z
The gentleman who checked me out was very nice and very helpful.
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January 2024 by Robert Macdougall
Usually when my girlfriend shops at Joann Fabrics, it's quiet, so at our age we don't appreciate it when someone allows an under aged individual to scream as loud as they can.It's great if the Store manager will politely ask the Adult to get the small ones to lower their voices, to respect the other shoppers experience.
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November 2023 by Mark Burk
Manager was disgusting to my kids. Do not come here.
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September 2023 by Richard Fredrick
I don't know much about fabric stores but I live in North Central Arizona. I was looking for some fabric with a Southwestern styled pattern to use in home decoration. Not a single usable fabric in the store but I found something online in seconds. This is why brick & mortar stores are failing.
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August 2023 by Melissa Moore
I was visiting my boyfriend for the weekend, and brought in part of a period costume piece to find fabric to augment.After searching high and low for something, approach a clerk at the cutting desk to see if they could maybe head me in a direction they had in the store. I started the conversation regarding how the item I brought in was pretty much upulstory fabric, and she was trying to start on a conversation about how they could help when another woman cut in. She actually rolled her eyes, and said they didn't carry that type of fabric, and that I needed to go somewhere else. I started to reply and was going to ask her opinion of which of the JoAnn stores in Phoenix would be the best to go to. I wasn't asking what fabric they had in the store, just which store would be best to go to. AGAIN she rolled her eyes, and told me that there were too many stores in a Phoenix for them to know what they carried. That I needed to go into the website, look for something, then go to that store.Uhmn. Duh. I didn't even get to1: finish my conversation with the first woman before she butted in. And 2: she continued to cut me off without really knowing what I was asking.People wonder why there are so many issues with customer service right now. This is a major issue. People being rude, and not wanting to spend anytime really listening and offering solutions with what is available to them. She was so busy acting superior, that she didn't bother to listen to what I needed. I'm sure if she had spent just a little time, she could have solved my issue within her store. Instead, she copped an attitude, acted like my time was beneath her, and she didn't want to be bothered.So I will go to SAS in Phoenix instead. No trouble. But I won't be going to this store any time soon. It was really disappointing.
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March 2023 by Posey Nash
If you want to talk sewing, these folks can. Everyone is extremely helpful. Good customer service
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March 2023 by Sue Hilton
The salespeople in this store always try to help customers. They are the nicest people at any store in the area!
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February 2023 by CoJack Cheese
Pretty great deals on lots of fun crafts home decor and materials. Love taking my kids here. DOWNLOAD THE APP! So helpful ??
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February 2023 by Kathi Mc
They are a little more pricey than other stores. I never seen to find the friendly staff either.
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January 2023 by Diane Koetzle
Joann's has a wonderfully large selection of yarn. Had to drive from cottonwood but it was well worth the trip.
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December 2022 by YouCanCallMeSusie
I haven't been into a JoAnn's fabrics in a long time. I was pretty disappointed in their inventory or lack thereof. Their prices are pretty high even knowing that they're right next door to a Dollar Tree and a few stores away from Walmart of which both retailers have several of JoAnn's items at way lower prices. I feel that there might be something going on with the company as a whole. The store was quite a mess. And their checkout area with their registers? There's something seriously wrong going on there. They need to just tear all that out and start over. Super messy, dates, and worn out.
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December 2022 by Marc Swan
Joanns is a well run bunch of stores. Can't go wrong at any of them.
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November 2022 by Lynn Nightingale
Not a huge selection however their cashiers were especially helpful in showing me how to use their app and access their coupons. Thanks ladies!
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November 2022 by chris hardeen
Always enjoy shopping here. Usually, they have all that's needed for whatever your crafting or diy projects. Staff is friendly, and I usually can get an idea or two from them to better my project or add a tweak.