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March 2024 by Wendy B.
Had to get irate w the manager saying I can use the black section till 6 more weeks for another brown piece! That's not gonna work and they finally agreed to give us the floor model piece at no discount. No calls to apologize or discount for the mess up They only care about about money (from one of the people who work there) don't care about customer service!
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December 2023 by K C.
Yes, furniture selection is fabulous, lots of unique and lovely items. Prices are steep. The thing that completely turned me off from this place is the sales lady stalked me around the entire store. I absolutely hate that high pressure technique. I can't even think straight when they do that. A salesperson should be available for questions but not follow a customer around the store like a shark.
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December 2023 by AL L.
Nice place nice furniture but way too expensive The only bedroom set I liked was the yellow stone set (2) Nightstand's, King Bed, Chester drawers and dresser and bench plus Tempur-pedic mattress Grand total $$37,000
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November 2023 by Chris M.
What a disappointment. My parents purchased a USA made leather sofa for $4,000 less than one year ago. The area around the stitching is completely wearing through and totally discolored. They bought the warranty. They've been completely ignored for almost 2 months on getting this repaired. They've made multiple phone calls, and nothing has been done. So far there have been nothing but excuses. My parents didn't come up with excuse when it was time to write that check for the furniture, but I guess the management at Joes just doesn't care enough to get this handled. I had heard great things in the past and told my parents that Joes sells quality when they were looking. I feel like a complete fool and make 100% certain to never recommend this business again.
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September 2023 by Kathleen Thomas
We are having problems with a lift chair that we purchased at Joe’s Furniture. They have been very helpful to obtain repairs and have been easy to work with. We have purchased other pieces of furniture and look forward to doing business with them in the future.
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August 2023 by Grace Lahr
I was very pleased with the furniture i purchased from Joe’s. Brandon, our salesman was pleasant, courteous and very helpful. His knowledge of the items I selected was amazing.Delivery was on time, and the two men were efficient, respectful of my property and friendly.I would definitely call in Brandon next time I purchase furniture.
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August 2023 by Kris L.
I was really surprised at how big this store is, you would never know it from outside. They have a good variety of styles from rustic wester to transitional and even some contemporary and mid century modern. There was also a good selection of rugs. We were after Stressless lounge chairs and they just happened to have a sale. Our sales associate was very helpful and knowledgeable about the product helping us to pick out the perfect sizes that fit us just right, and color swatches that we were able to take home to compare with our other furnishings. While we were there, we also found some side table/plant stands that are perfect for our decor and decided to get these as well.
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July 2023 by DB Grizzly
We bought an Omni leather sectional couch. The cowhide is beautiful, detail and natural marks on the leather is great. The customer service was also awesome
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July 2023 by Amy N.
Very nice furniture. Beautiful custom pieces. Been in Prescott all my life and I can't believe I never went in before. If you want a custom look and quality furnishings in your home, you're definitely going to want to go here.
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June 2023 by supersig140
If you want to spend $4k on a leather couch, this is a place for you. But if you're on a budget, this isn't the place.
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May 2023 by Sheryl Clark
My husband and I are from CA moving to AZWhile there we went to Joes Furniture. Sonya S. Helped us. No pressure sales at all. We fell in love with a bed set. A bit pricey but beautiful. Sonya has worked with me thru out the process to order it in time for us to move. The furniture does take a long time to get.So much more I could say. Bottom line. I would only have Sonya help me going forward.
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May 2023 by Jean L.
Found a great sofa with an upgraded fabric. Nice selection of furniture made from hardwood. Jake did an awesome job helping us out. Very knowledgeable.
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May 2023 by Scott McConnell
WOW what a store! It’s so pleasant and spacious inside the showroom yet they have a ton of really beautiful pieces of furniture.This is the sort of old school store that allows you to browse and converse and really think about what you want and need.No pressure! I love that, not like the big box furniture places that make their sales people stick to you like glue and every piece you look at is “nearly out of stock” yeah nah!Jake Fassbender was and always will be my go to guy, he’s mellow and approachable, and extremely knowledgeable, he allows you space but is always around to help with design questions and options. He knows furniture and he knows he has great people skills, He clearly knows what his customers want or at least with us he did. I was very happy with the piece I selected, high quality craftsmanship and sturdy, definitely feels like this piece will be in the house long after I’m gone and that is important to know that someone else can enjoy it eventually.After price shopping for a while I would add that Joes was not the cheapest option but when it comes to value for money I know for sure that the quality outweighs its cheaper competitors, so I’m very satisfied and happy with the purchase.Cherry on top: the furniture was in stock and it did arrive on the day it was promised to arrive a couple of hours earlier than expected.Great job Joes Furniture and excellent service from the sales and delivery team and especially Jake who made this a fun experience.
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May 2023 by Bob G.
Great folks to work with, been buying from them for the last six years would not buy anywhere else.
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May 2023 by Scott M.
WOW what a store! It's so pleasant and spacious inside the showroom yet they have a ton of really beautiful pieces of furniture.This is the sort of old school store that allows you to browse and converse and really think about what you want and need.No pressure! I love that, not like the big box furniture places that make their sales people stick to you like glue and every piece you look at is "nearly out of stock" yeah nah!Jake Fassbender was and always will be my go to guy, he's mellow and approachable, and extremely knowledgeable, he allows you space but is always around to help with design questions and options. He knows furniture and he knows he has great people skills, He clearly knows what his customers want or at least with us he did. I was very happy with the piece I selected, high quality craftsmanship and sturdy, definitely feels like this piece will be in the house long after I'm gone and that is important to know that someone else can enjoy it eventually.After price shopping for a while I would add that Joes was not the cheapest option but when it comes to value for money I know for sure that the quality outweighs its cheaper competitors, so I'm very satisfied and happy with the purchase.Cherry on top: the furniture was in stock and it did arrive on the day it was promised to arrive a couple of hours earlier than expected.Great job Joes Furniture and excellent service from the sales and delivery team and especially Jake who made this a fun experience.
