Post Offices near Prescott, AZ

“5 stars for Passport service with Rycci. She was kind, patient, and knowledgeable in helping us square away the requirements to obtain a passport for our newborn. We were nervous at first since we had to bring our two little girls, but Rycci was very accommodating and put us at ease. Passport requirements on the DOS website are confusing, but Rycci guided us expertly throughout each step. We just had to make sure we brought the required documents and application.

As for general mail service, most of the postmasters are kind and knowledgeable. I have two recommendations for this location:
1. Being able to talk to an actual human being when calling rather than go through a layered robot tree and still not get the answer I needed. This is probably a higher corporate policy, but in case if it is not.
2. There should be signs guiding foot traffic:
-sign for picking up mail (that wasn't able to be delivered to
front door due to size, etc)
-sign for general waiting line for postal services
-sign for passport services
* I have been here enough to know how it works, but for anyone new I believe it would be beneficial. I remember I waited for 20 minutes to turn in the pink slip to receive my mail, but then I was redirected to the end lane as I was in the wrong waiting line.”

“I Love this historic post office but it doesn’t have to have an historic flag. Please get it a NEW American flag ??. So many people come to this historic town for the worlds oldest rodeo in just a few weeks!”

“This US Post office in Prescott Valley is currently under renovation. You can't enter the building due to construction. However, they do have a window where you can get service. They gave me very good advice and service today. An unwanted package from a company came to our place yesterday and I didn't want to get charged for it. I asked him how much this would cost to send it back. I explained the circumstance and the postal worker told me that I can send it back without any cost for me. He then put a stamp of "Refused" on it and that company that tried to get $220 from us, for a product that we didn't order, they will have to pay for the return postage. Thanks to this office for great help for me. Enjoy your new renovations when they are completed. I believe that Luke was the postal worker who assisted me.”