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January 2024 by Huh Ni
The woman is awful wow
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August 2023 by Bucky P.
The manager told me to F myself(no kidding!) when it took two hours to fill my order. Then he in front of staff and customers stated that I was probably just needing my fix of Hydrocodone. After 3 surgeries it was true. But also against the law for him to state that. His was Black with braided hair. He gave me his card and said go ahead and complain to corporate they aren't firing anyone these days. Laughed and walked off. I lost his card but he had an African name but obviously had been in the country most of his life. I have Switched to CVS. Walgreens can F themselves. This location is on Gail Gardner and Whippett ln Prescott Arizona. This is what we get when we basically let them and CVS monopolize the market.
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July 2023 by Daniel Jones
Very rude and condescending staff. They seem annoyed every time I try to refill a prescription. They must hate their lives.
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June 2023 by Katia Gonzalez
I also had a rude tech at this pharmacy, eyes rolling because I asked a question and was sarcastic with my husband.
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May 2023 by Audrey Zimmerman
I’m so tired of the bad attitude the young staff give me ever time I pick up a prescription. My prescriptions are never ready on time and I get every excuse in the book as to why they cannot provide the life sustaining medications I pay for in a timely manner. Moreover, their excuses are often based on how busy they are. The Prescott population is not declining. Get better staff or fix your system so that you can handle the numbers of people in the community you serve.
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May 2023 by Laurel Fitzhugh
OMG cannot believe how horrible the pharmacy is. Zero assurance. Had to *beg* her to look and see if I had a prescription in her system.
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April 2023 by Jeremy Maisenbach
absolute worst customer service. Don't you dare answer a question or you'll get an eye roll or a sarcastic comment. I can't imagine being at a job for more than half an hour and already starting to have a bad day. But I'm glad I was there because it really made my day really brighten up. Thank you Walgreens for hiring such professional individuals. I can't wait until my next visit so I can have somebody roll their eyes at me while they're taking my money.
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February 2023 by D
Really unfriendly staff here. Made us a lot of trouble woth the packing station. Can not recommend ever going here.
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February 2023 by Dan S.
Worst Pharmacy EVER! After 4 trips and 2 calls from the doctor, we were told prescriptions ready in an hour....and they now want us to come back AGAIN in an hour! The Down syndrome looking Pharmacist flipped my wife and I off through the window when we were complaining that this was our 4th trip! Incompetent employees at this location. Remember when it was simple to get your prescriptions filled! No more Walgreens for our family!
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January 2023 by Pam V.
Girl in pharmacy was extremely rude. She was abrupt and very condescending. If you can go anywhere else I would. There was no reason for me being treated like that all I was trying to do was get a prescription filled. I have to mention I was extremely patient and didn't complain at all about it taking over an hour
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December 2022 by Johnny A.
THIS IS A ZERO STAR REVIEW: Two of the rudest human beings that I've ever come across in the 21 countries that I've stepped foot in and lived in over the years work in the store. I actually tried to reach the CEO Roz Brewer but she never got back to me. Twice in under 3 weeks I've walked into this building and have been treated like a piece of garbage. Even today a very calm Martha who was trying to help me ignored this nasty woman who I believe is called Catherine (or Christine) who was treating me with complete and utter disrespect. Why companies employ individuals like this I will never know. Complaints were filed to corporate and also to the district manager to which nothing has changed unfortunately.
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October 2022 by Becky C
Worst experience at a Walgreens ever! Mary was rude, rude, rude. I should have just left my items at the register and gone about my way.We are visiting from out of town and went here the day before with absolutely no problems. The young man trying to help Mary was very kind as well so I don’t think this poor level of customer service is specific to this location.
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September 2022 by Gretchen Hopkins
This pharmacy is amazing. So busy and always so friendly. Very helpful as a traveler to be able to have my prescriptions move from Walgreen to Walgreen but this one is exceptionally friendly and competent.
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August 2022 by Brandon Peddie
Update your hours on google!!! You have people showing up to the pharmacy at 8 am when you don’t open till 10!
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July 2022 by Cathleen
Worst pharmacy drive thru Waiting in long line of cars for 40 minutes to pick up prescription. Literally took them 15 minutes to get one car through. What are you doing? Please make people come in or come back after they drop off prescriptions. It’s ridiculous you have other cars waiting while you figure out 1 or 2 customers. This NOT the first time this has happened.
