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January 2024 by Andy N.
I bought 2 items at this Big Market, Liquid Nails adhesive and a toilet seat.I tried to return the toilet seat, because I realized I needed 7.5" hole distance to attach to my RV toilet seat. I cut the wrapper at one end and slid the product out of the package. After realizing this was the wrong size, I rewrapped the toilet seat and took it back to the store within 30 minutes. There was no damage to the product and all parts were included. I also had my receipt. There were no signs posted that all sales were final.I approached the Asian checker at the checkout to inquire about a refund, where he immediately raised his voice asking when I bought the item. I explained about 30 minutes ago. He then raised his voice again saying the package was opened, and "take it and leave"!! I've worked in a customer service occupation for 44 years. This person was the ultimate worse customer service encounter I have ever had to deal with. Needless to say, that I won't be back!
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December 2023 by Mike Williams
Great place for all your needs hardware and liquor store all in one..who could ask for more. The liquor prices are outstanding and I'll definitely be back when in the area
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December 2023 by Nancy Edwards
Owner was extremely rude. A customer had bought something yesterday and it was broken he asked to have it replaced or his money back. There wasn’t another one and the owner said he doesn’t refund that the fellow needed to send to the manufacturer and if he had bought it at Walmart that’s what he’d have to do. Finally they gave him his money. I won’t shop there again.
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December 2023 by Denise Nichols
So thankful they're here! They have lots of items so that you don't have to drive 45 minutes to pick up an emergency part.
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December 2023 by John Lewy
Always treated well there and they have a good supply of hardware!
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December 2023 by Maria S.
We needed two one gallon gas containers for our UTV, and were happy to find them at the Big Market, though pricey. When we went to fill them with gas, we found out that one of the containers didn't have a spout, which caused it to leak. We called to let them know, to see if they could hold a spout for us since we were far away at the moment and could pick up in the morning. The gentleman we spoke to was very nice, and remembered us, but when he asked his boss, the owner, he told him to put the only other container they had back on the shelf, and that if it got sold, before we came, they couldn't do anything! I couldn't believe his reaction, no apologies nor trying to make things right... I would never give him my business again...
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December 2023 by Tim Barrett
They have everything you can imagine and great, friendly service. It's going to be my First stop every time I come to town for supplies I love it. ???
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December 2023 by Tracy and John Full time Rv’ers
Only negatives is the prices. Yes it’s a tourist area, but we did some local price checking and they are high. .If you need it they probably got it, service is good and open daily.
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December 2023 by John Smith
They have a lot of stuff here, but sometimes it's hard to find what you're looking for, but when you need something, you just have to keep looking, I'm sure it's in there somewhere.
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December 2023 by Lloyd F.
Should be called THE BIG MARKUP! Unbelievably outrageously high prices!$5.00 for a bottle of rubbing alcohol, $50.00 for sheet of 1/2 inch plywood!I will never give this ripoff shit hole another cent even if it means driving to Blyth!
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December 2023 by Deborah Bess
It has a decent selection of beer and it has items of seasonal value like coolers and water stuffs. It's a nice place to shop.
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December 2023 by Don and John’s RV Life
Unfortunately staff not helpful at all. I am glad Quartzsite has a hardware store but consider hiring someone who has some customer service skills .
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October 2023 by Johnny Irving
Over a million different items open year round.Richard devotes his life to serve Qaurtszite.
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October 2023 by Homefree On a Suzuki
Big Markup... Get your hardware and booze in one convenient location.
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September 2023 by Frankie Gepson
Richard is well he is a very helpful guy and Marla is charming and his staff is helpful to. Got a little of everything go check it out .
