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December 2023 by Jeff B.
Super friendly and helpful folks. Always find a 4 for 3 deal. Gifty ideas for your family or a polite way to let someone know they smell bad... on the only bad side this place is always packed and crazy. They are quick to ring you up and get you moving
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November 2023 by Alexa Cardona
The place smelled amazing! the girl named krista that helped me was so sweet and kind she really helped me with all the deals and where all the good soaps are, she helped me reach a soap that was on a high shelf, i loved her service and how helpful she is!
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November 2023 by Zum Productions
This place is amazing! Guy with curly hair helped me out and he was super nice and sweet and helped me find gifts for friends and family.?
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November 2023 by Kristen Kupinsky
BBW QC is so nice. There are so many helpful ladies there! Today was amazing. Candles for $14 then an additional 25% off! The candle holders are beyond gorgeous. I love my glass and brass tree. And my Tree Farm candle. My daughter thought it was very Swifty. The place was packed but still fun. The vibe is fun and the visual appearance of the displays is like Macys back in the day. I love the tall displays. Princess rang us up and was kind and helpful and speedy but did so great keeping our stuff safe. Josie helped us pick out candles and candle holders and put batteries in them so we could see them in action. So nice. We also got a sneak peek at the black Friday deal!!! I will so be in line.
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November 2023 by Sydney Kretz
Janie was the sweetest. She made my entire day with how amazing she was to me . She genuinely loves and cares for people and it absolutely shows. Amazing employee who truly loves helping people. The kindness she showed me will keep me coming back to this stores location! Thank you Janie for the generosity you have shown me. I love my ghost hand sanitizer holder so much!
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November 2023 by Isaac Griffith
I've been to a bunch of other b&bw's and this one is always good. They are always helpful and they are always good and stocked up on everything and neat and tidy.
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October 2023 by Memri S.
We had trouble with a sale using the app at home so drove all the way to Queen creek the next day only to find out the sale was over. Not only did the manager Rachel still honor the sale price but I was able to pick up other new sale items. Plus my birthday reward. This store is always packed but now I know why. Their customer reps on the floor are so sweet and helpful and the cashiers are fast and friendly. Worth the drive and see you next time B and BW's!
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October 2023 by stephen potter
Rachel the manager took care of a large return i had. She smiled the whole time and i was in and out way quicker than i expected. A+ customer service. Thank you!
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September 2023 by Amber M
Great customer service! Did a pick up order and needed to return some of it. I was met with a very positive gentleman who was new to the return process for online orders. His manager was great, and stood by him the whole time as he was learning about the process.Some loud skinny white lady got mad next to us because unfortunately, a younger woman accidentally cut her in line, not knowing. The old lady got upset and started yelling at the manager & elderly worker Diane. The manager handled the situation great and ultimately the crazy skinny white lady left because she didn’t want to hear the negative comments other customers had to say about her poor attitude.I applaud the store employees as a handle, the busyness of a sale and also disgruntled customers. I will be coming back
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August 2023 by Merryam Scott
My favorite place to shop for everything smell good! My lotions, shower gels, candles, car scents, my Husband LOVES the Men’s Gingham line too! Always organized and clean in the store too!
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May 2023 by KT Godsil
Everyone working today was super nice! Diane was amazing and helped me find exactly what I was looking for and helped me figure out how to save money with their awesome deals! Thanks so much Diane! I will definitely be coming back to this location because of you!
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May 2023 by Denise Schmitz
Today was the first time I have ever experienced such rude staff at this store. Such a disappointment. Usually they are friendly and helpful.
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May 2023 by Keys
I went in today for the soap promotion at about 10:30am and while their I wanted to exchange two candles that I bought online. the first associate at checkout was nice and said all I needed was my ID to exchange the candles. and then the lady next to her said that the exchange policy changed this week and I'd have to pay the difference instead of even exchanging because it was an online order. but she could have done it as a no receipt exchange and the second associate was acting like I was trying to steal or something. I've done an exchange of candles at the same store within the past week. so beware of this location because some of the associates like to make up their own rules. that isn't okay and I suggest if you do an exchange here have the policy up on your phone. I really didn't feel like arguing so I just let it go. some people are just miserable and I can't help that.
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April 2023 by April A.
Was in the neighborhood and thought I would stock up on some goodies. It just so happened they were having a sale on the wallflower plug-in fragrances so I stocked up on those and body sprays. I also had offers through the app and a 25% off coupon so I really got bargains! I love coming here because not only are the products ones that I love but because the employees are always helpful, very easy to talk to, & so friendly, plus they love their job and it shows! They also recommend me the best products and know that I can't use citrus-based products due to my allergy to everything citrus (orange/lemon/lime/grapefruit). I even got to talk music and concerts with one of the employees and found we like similar bands so that was awesome to find out! This store is very well stocked and so clean as well and I will definitely keep coming back!
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February 2023 by Ashlyn “LittleD” G
Super friendly staff and always really helpful with any questions you may have.Always have great deals going all the time!Well stocked store and convenient ship to store options! Defenitly recommend
