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November 2023 by Karen Cummings
Quick and easy oil change. They made some additional recommendations but didn’t pressure at all. Dropped off without an appointment and was done in 45 minutes.Service: Oil change
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October 2023 by Dillon Dominguez
Great service, fast timing and great care from the guy Thomas at the front desk. Will be returning for any car care I need. Thank you Brake Master #215Service: Brake service & repair
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October 2023 by Cindy Marble
I've used this Brake Masters for several years and they have always been fair, effective, and provided service quickly. Highly recommended!
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September 2023 by Caroline Isaac
I've taken my cars and trucks to other places that would give me incredibly high quotes and want to "replace" things that weren't even on my vehicles. I always ended up going to Brake Masters for a 2nd opinion. Now they're my first, and only, stop. They always take great care of me, have fabulous prices, friendly and knowledgeable staff, and they don't try to take advantage because I'm a female. I highly recommend them to all my friends and family as well as anyone who asks where to go. Thanks Brake Masters!Services: General repairs & maintenance
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September 2023 by Bunkie McBride
Service was awesome good. Fast too, sooner than quoted. That was Fri, this is Monday, Labor Day 2023. Today the car a/c is not working. I anticipate them making good on their warranty promise. I will return and see how that goes. Stand by for an update if I can figure out how to do so.Service: Air conditioning
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September 2023 by Steve Miller
Had rear brakes and rotors replaced on my f150 several months ago. Heard brakes sqeal and stopped in at the end of the day on Friday. The guys had my truck up on the rack instantly to find they were just dirty from brake dust. Did a tire rotation at no charge. These guys are awesome. 5 stars in my book.Thanks guys.Service: Steering & suspension repair
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September 2023 by kayla nagunst
ZERO STARS!!! DO NOT TAKE YOUR VEHICLE HERE! We brought our vehicle in for an oil change, they said they did it, a d charged us for it. They asked if we wanted a new cabin filter, we said no. Fast forward to today, my husband did the oil change this time and discovered a whole list of issues. First, there was NO CABIN FILTER! The bas****s took ours out and didn't replace it! And then, the plastic cover under the car had 4 broken sheared bolts, one partially broken clip and one single bolt holding it in place. The oil drain plug was over torqued so when he took it off, the washer was so stuck on that he had to use a hammer and chisle to get it off. The o-rings inside the filter hadnt been changed and they the oil looked so bad that it seemed like they didn't even do the oil change. PLEASE, DO NOT LET THEM TOUCH YOUR VEHICLE! I can only imagine what would have happened to our family if they had done the brakes (that they said needed to be changed but when we checked they absolutely didn't yet).
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August 2023 by Milla Roberts
I’m very happy with the service I got from Tom at the Queen Creek location. Great customer service and patience since I don’t know much about cars.Service: General repairs & maintenance
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June 2023 by Vincent Vienna
they are always so nice here. i've come in many different times and they're always patient and nonjudgmental and today they checked out my windows, gave me a temporary fix for free, and even checked out my AC without me asking and are currently working to try and fix that as we speak! you can tell they just really love cars and making sure that peoples cars last :]
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June 2023 by Jim Carew
I believe they were very fair and diligent with my repairs and follow up.I received service the same day I needed help and they responded very positively to any questions I had afterwards.They even adjusted a noisy hubcap after I got tires somewhere else.I am a new fan.
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May 2023 by Tomas
A++ Great service from Cameron and Thomas the front counter guys. They are very knowledgeable friendly and polite! I only bring my vehicles here for service needs. They are trustworthy and the technicians always service my vehicles accordingly. Thank you brakemasters!!
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May 2023 by Steven L.
SCAM ALERT! My wife took our 2018 Jeep Wrangler in to have Brake Masters take a look at the breaks because there is an occasional "squeak". After looking at the brakes, the technician came back and said we need new brakes & rotors! Over $1000 in repairs. I was shocked and called for an explanation. They said there was still room to resurface the rotors but they recommended replacement. I told them I was going to take it to get a "second opinion". I took it over to Christian Brothers to take a look at it and they said the brakes look good and we had at least another year before replacing the pads! Brake Masters is the very reason people don't trust mechanics! DO NOT GO HERE!
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April 2023 by Bradley Thomsen
Brought one of my cars here for a tire rotation and oil change. They quoted me for a few other items some of which are easy DIY so I decided to go that route. One of the repairs required tire removal. I went to remove my tire and a lug nut broke clean off. Looking at the thread left in the lugnut it was clear they didn't pay attention putting the nut back on and cross threaded it.Giving 2 stars because they are willing to fix it but instead of making this issue a priority for a customer that has already paid and had an issue with their service they have told me it would take 2-3 hours to replace one wheel stud... Again my rating is due to the handling and amount of time that has to be taken to fix the issue. I'm glad they are willing to fix it for free...Not sure if I would come back here going forward..Service: General repairs & maintenance
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April 2023 by Katy Simpson
Had to replace main part of air conditioner. They dash completely off while in there they notice heater core was getting gunked up so called us we replaced it as well so has not to have added expense of having to take dash off againService: Air conditioning
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April 2023 by Kevin Kaminski
Came in without appointment and they took care of me immediately. Very fair price and outstanding service. Think I found my new Oil Change place. ThanksService: Oil change
