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December 2023 by tom kraft
Add 3-4 weeks to whenever they tell you your car will be done . Took multiple and I mean multiple calls to Zach (who wouldn’t answer if he knew I was calling) and Cody to figure out when our car would be done. Told them multiple times we’re footing the bill for a rental car and after about 10 calls they got us a rental (for one day). It seems like they held a grudge against us for asking why they lied to us when our car wasn’t done yet
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December 2023 by Quinn Ledbetter
Taylor did an amazing job on the repairs of my car. His craftsmanship is unmatched. A+++
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November 2023 by Michelle Hiser
Very pleasant people that work at Caliber Collision, this was my first experience dealing with an insurance repair and they made me feel comfortable and at ease with the whole process. I would definitely recommend Caliber Collision for your auto body repairs. And my car looks amazing they did a great job !
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November 2023 by Lance
Had a bar fall and hit my car, they worked with my insurance and I only had to pay the deductible. Quote was accurate and they helped restore it to new.
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October 2023 by Roderick Castillo
Highly recommended! Sean and staff were very professional and pleasant. They handled my issues with my 2020 Chevy 2500HD quick with minimal delays. Give them a visit!Service: Painting
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September 2023 by Melvin Glerup
The car was restored to its original beauty and its owner was very happy.Zach kept us well informed throughout the repair.Lisa arranged for the rental car pickup and return and was very business like throughout the repair.The car was washed and cleaned inside much to our pleasure.We can give Caliber a 5 Star rating out of 5 Stars for the repair.
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August 2023 by Stacy Maxwell
Caliber staff were extremely helpful and very efficient! Hopefully I don't need their services again but if ever I do need work done on my car that's the place I will be taking it.
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July 2023 by Abeeri
I brought my car to caliber to get a second estimate. They did an extensive breakdown of the repairs it needed. Unfortunately the amount was enough for the insurance to claim it a total loss. I asked if we can proceed with the repairs anyway but they wouldn't work with me. They only work insurance claims. In the end I lost my dream car. The reasoning behind the 3 stars and not a 1 is because they did an extensive breakdown.
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July 2023 by Madyson Shafer
Highly recommend to anyone!! Team is great! Made the whole process quick and easy!! I had Scott! He updated me through the whole process! Thank you caliber!!Service: Body & Trim
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June 2023 by Kelley M.
Zach at Caliber Collision was fantastic to help, reassure, and communicate with me. He frequently communicated with me about updates on my car. My car has been repaired beautifully.
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May 2023 by Alexis Ford
This place has been awesome from the beginning! Lisa at the front is amazing. She was so nice and informative and helped a lot with scheduling and made drop off and pick up smooth. Sean was awesome as well keeping me informed and great customer service. Love the text updates and the link they send with cost breakdown. Great experience overall. Highly recommend!Service: Body & Trim
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May 2023 by Stephanie
I was in a car accident and needed some repairs done. Caliber was the perfect place to take my car, I am overall pleased and would highly recommend them to everyone. They were fast, efficient and the office manager, Nichole moved mountains when the insurance company dropped the ball. I was treated as a valued customer and was kept informed every step of the way! Thank you Nichole for being so amazingService: Body & Trim
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May 2023 by Christopher Nelson
My vehicle was sent here through my insurance. Initially, there was some scheduling confusion, but that is understandable with the sheer volume of business they do.The staff is great, their work is great. The day I picked up the car, there was a minor complication that needed to be addressed. They took the car back in immediately and even helped cover my rental car in the meantime.10/10 would recommend!
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May 2023 by Matt Torres
I had set up an appointment on Friday for the following Monday at 9 AM. I got to my appointment on time but the person that was supposed to give me a quote on some body work had a meeting at that same time. I didn’t know that until I had gotten there, and had been waiting for a few minutes in the lobby. The person at the front desk let me know that the person was actually unavailable and asked if it was fine that they took photos of the work that needed to be done so that they could give them to the employee that would give me a quote. Photos were taken, I was told that I would have a quote by the end of the day from the estimator. The quote never came in. I had driven all the way down from San Tan Valley because the shop was rated so well. I won’t be giving this location another chance, this was a bit disappointing considering I had made an appointment a few days before only to show up for that person to have a meeting at the same time. I feel like three days time, or even two days were more than enough for the mistake to be caught, contacted, and rescheduled. All of the staff that I interacted with face-to-face were nothing short of great. But this is a pretty big mess up on the estimators end of things.
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May 2023 by Heath Snell
Excellent customer service and great work. We’ve used this Caliber location twice and both times we have been very pleased with our entire experience. Would highly recommend them!Services: Body & Trim
