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February 2024 by Steven Jovanovski
Mispriced items and poor customer service this location has gone downhill recently.
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February 2024 by Josselin C.
I use to like coming here often but after being accused by the rude "manger" that the items I was returning weren't the same as she saw in the camera I actually felt so disgusted. Everything there is free not to mention overpriced and on top of paying and getting STORE CREDIT as a refund she took out her phone in front of me and looked through the cameras to see if what I bought was the same. All the staff there is extremely rude besides this sweet older lady, I've never been to any store where everyone seems to literally hate their job with a passion. Definitely won't be shopping here again unless they change that disgusting rude manger and the entitled kids they have working here.
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December 2023 by Polo Dude9100
Absolutely Ridiculous price’s Might aswell just head to Ross and Marshall’s cheaper in my opinion now a days absolutely ridiculous
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December 2023 by Mayis Rocha
This place is chaotic so it's nice to know that the employees are very helpful and friendly.
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October 2023 by john j.
The establishment itself is okay. But the employees on the other hand were saying harmful and upsetting stereotypes about my religion to eachother, loud enough for me to hear. This one young women with glasses and brown hair in particular had the most to say. Very upsetting to hear this type of talk in my favorite store.
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October 2023 by Aleida O.
they have really bad staff they accused me and my aunt of switching out tags and asked us to leave when me and my aunt did nothing they said they saw the "footage" but would not show it to us saying "We do not need to show u anything" never come here it's the worst I'm traumatized by the way I was treated
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September 2023 by Marilyn S
Great deals but the staff is unwelcoming . The employees that were putting back items kept getting bothered, which made the shopping experience very uncomfortable . Great selection but this location definitely needs friendlier staff!
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September 2023 by J D.
Goodwill is now ridiculously over priced. Which to me is ridiculous because all their goods are free donations. Most of the people that work there could care less and are not willing to help anyone. Sad!
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July 2023 by Barb Gabriel-Conley
Filthy. Disorganized. Waaaaaay overpriced. Rude sales people. Overall crappiest goodwill in the East vallley.
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July 2023 by Raquel Carbajal
The women who work here are some of the rudest employees I’ve ever met . The things that the older worker was announcing over speaker was disgusting! How can a manager allow such a nasty employee to work there . The prices are the exact same as store price if not more . Definitely will be avoiding this location .
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July 2023 by Nina R
I came back from Tennessee and the prices at these goodwills are RIDICULOUS.. charitable cause… pfft ya right! Items shouldn’t be priced higher because it’s name brand or looks cute. All dressed should be same price same with shoes or housewares?. Spread the word people.
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June 2023 by Christopher A. Stacy
Very disrespect staff.... well 2 individuals specifically. I saw a ridgid vacuum taped up in a box, so I used my keys to cut the tape so I could test it at the "electrical testing area". This older woman started yelling at me asking me "excuse me what are you doing" throwing her hands into the air.I calmly said I'm just trying to test this out and see if it's worth the $60 they want for it, ( same vacuum is $100 BRAND NEW )She said I'm not allowed to open any boxes, I said that's false, it's company policy that a costumer can test an item before purchase, she argued some more and then, said whatever do it anyway since you opened the box.( by the way the item WAS previously opened because there was a price on the motor, and sharpie all over it )I asked to speak to the Manger regarding her behavior, so she rolled her eyes and yelled for "Brian" twice loudly across the store,So he comes I explained the situation and he pretty much disregard how his employee treated a customer. He DID mention I could test it but after her disrespect, I declined and left it behind.I wasn't expecting a "discount" for my troubles but I'm very disappointed in how manager Brian, didn't explain how she's wrong and probably will let her keep disrespecting customers....If she was my employee she'd be out the door and not welcomed back.
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June 2023 by Alex Gaddini
Went to drop off some clothes, the employee that was taking donations was incredibly rude to my wife (she was driving). Will not be going back. Approximately 3:00 PM 06/05/23
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May 2023 by Rachael B.
Terrible. First of all, everything is insanely overpriced. Their employees are in no hurry to help out and only give gift cards for returns. Super disappointed.
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April 2023 by Cassie Smart
My husband and I shop at every Goodwill location in the Valley, Tucson, and other places. Sadly, they have become so greedy! Not only do they overprice many of their items, a lot of these items are in terrible condition! Plus, every location has used items that were purchased at The Dollar Store, and they price these things at $3 or more. Just ridiculous! People can buy brand new items at Home Goods, TJ Maxx, Ross, Marshalls, and similar stores for far better prices! Goodwill receives endless donations and all they can do is overprice the items. If people can't get a good deal at thrift stores for used, donated items, I don't know what the point is anymore. I'd rather give my used clothes and other items to the poor and homeless. That's true charity and they deserve it more.
