-
September 2023 by Adrian Whitaker
Quality repairs completed in a timely manner. Great paint matching. Customer service was above and beyond. Brenda helped with securing my rental reservation. Whitney went out of his way to complete my estimate and kept me informed. Steve was able to secure all OEM parts. Everybody I worked with was professional and kind. Great job over here guys. My Canyon and I appreciate your work!
-
September 2023 by Rosalie Maria Erland
Needed to get the front bumper replaced on our Highlander as it was damaged in a parking lot; no witnesses, and no note from driver who hit my vehicle, so I went through my insurance company.I was referred to this center by my insurance company. The staff was friendly, and professional. I came in on a Tuesday for the initial inspection. After the inspection, I was told that they would need to order the part and it would arrive approximately by either Thursday or Friday. It was also explained, at that time, exactly what would be done, an estimated time of completion, and I was given a written quote.I went ahead and scheduled the appointment for a week later (this also would allow any extra time if there were any shipping issues). I arrived the following Tuesday and dropped off the Highlander. Again, I was given an estimated time of 2-3 days to complete the repair. I was kept informed of the repair progress by text. I was pleasantly surprised when I got a call the next afternoon informing me that the repairs were completed as well as the sensors were readjusted.Outstanding customer service and professional work. They guarantee their work for the life of you owning your vehicle.Placing photos of the before and after images of the damage and repair.
-
July 2023 by Diane Kennelly
A very professional staff who follow-up and keep me updated with what's going on. Very helpful in answering questions and making me feel comfortable when discussing a subject that I know very little about.
-
July 2023 by David H.
As a USAF Veteran, I found that General Manager Jerome Woodfin and his team did an incredible job on my son Nathan's Chrysler 200front bumper. they did a great job and are very honest and trustworthy. I will definitely recommend all my family and friends to GERBER COLLISION & GLASS, Queen Creek , Az.
-
April 2023 by Danielle Parker
I had a great experience overall..Whitney was my estimator and he kept me updated along the whole way. He was such a pleasure to deal with and everyone was so nice and accommodating! I definitely recommend them!Service: General repairs & maintenance
-
April 2023 by Cyber Patriot
Gerber Collision Queen Creek is the place to take your vehicle for repair. They are honest, actually finished my install 2 days earlier than quoted. And brought me closure about the damage to my vehicle. Like brand new again!
-
January 2023 by RICK AGUINAGA
This place is the worst in every aspect. Service, workmanship, paint color matching, management. That's not to mention the stuff they blew off and didn't repair.Services: Painting
-
December 2022 by Tricia Rush
I was in an accident, and I took my 4Runner to this place. From the beginning they (Whitney) were nice and explained everything and the process. When I was able to drop off my car for the repairs, I was advised 10 business days. It only took about 8 for it to be finished. I received a call every couple of days letting me know of the progress and just an overall update. I was so thankful for the calls as it set my mind at ease. When I finally got the call, it was ready to go, I was so excited. I finally got my 4Runner back! I did notice the steering was off, so I took it back and they immediately sprang into action and got the alignment corrected. No questions asked! Upon final approval, Whitney took me for a drive around the block just to make sure I was happy. Overall, totally cool place and I was treated with tons of respect.Services: Painting
-
November 2022 by Debbie Santage
Awesome service. Will never use anyone else. Hail damage, so a lot of external damage. Looks like we just pulled it off the lot. Thanks guysService: Body & Trim
-
August 2022 by Daniel Jensen
Went in for an estimate. Very full of themselves. Not impressed at all. We'll go to the dealership instead.
-
July 2022 by reginaldjustin
Trash place. Got my wrk done at uptown motors in Phx.
-
July 2022 by William Shaheen
My recent encounter with Gerber Collision & Glass was one of the best customer service experiences I have ever had. The work was done perfectly and the office staff were beyond helpful.My sincere appreciation to Steve and to Brenda for their excellent service throughout the entire process.Service: Body & Trim
-
July 2022 by Zack Vadney
Gerber has got to be one of the worst places I've taken my car after a wreck. They were supposed to fix my car which they did in some areas, but after taking it to my mechanic after I picked it up and there was weird noise coming from the car which they refused to fix. My mechanic said they didn't re-attach any wires or lines back to their brackets, one bracket was on wrong and hitting the strut, they didn't put the tie rod back on completely which my mechanic said "I'm surprised it didn't come off and cause a bad accident." Don't take your car here.
-
June 2022 by Raylynne McGuire
My experience here was absolutely amazing, very quick and great customer service here! The front desk woman I didn't catch her name unfortunately but she was very nice and easy to communicate with. Steven Littleton was the main guy i talked to my entire visit and he was absolutely phenomenal. I was a newbie to this kinda stuff when i came in but he got my estimate and helped me out a bunch, sped up my repairs to help with my work schedule and everything. Super great team here, i would recommend it to anyone and everyone.Services: Electrical
-
May 2022 by Sara M
They never called me back
