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February 2024 by Robert
I could probably go on for a few paragraphs about how unreliable and dishonest they are, but most people’s attention span these days stops at about 3 sentences. To summarize, don’t waste your money and time at this place.
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February 2024 by Brandi Orr
This was my first experience using Greulichs for automotive repair services. I had my vehicle towed in non running to the shop. From the very beginning this shop has shown me nothing but kindness. They have been nothing but patient with all the hurdles they had to jump through with our particular & unique situation. Angelo was in contact with me every step of the way always updating me on what was going on with my vehicle. Technician Greg was amazing as well & explained everything in detail with my vehicle. I believe everything was fair & that he did not try to sell me anything unnecessary. Each interaction with the shop was a highly positive experience. I would absolutely recommend Greulichs !!!
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December 2023 by Hondo Barron
About a week ago, my check engine light came on, and I noticed a rapid decline in my acceleration when I applied the throttle. It was to the point that getting on the ramp to get to work (Scottsdale from San Tan Valley) was annoying to the drivers behind me. Being the holiday season, I had saved up money for Christmas presents and also, a vacation we had planned for the family. The vehicle was a priority at this time and I needed to get it fixed. I read all of the reviews for this place and was reluctant to take my vehicle there due to some of the "really bad" one star reviews. The obd read four error codes, two of which were more expensive than the misfires and bad sensors. I was quick to ask about pricing because I needed to know if we were able to still go on vacation. I was introduced to David who called me over the phone after I had my vehicle diagnosed. He recommended I get a full tune up and gave me the price of just shy of $1,200.00. I told him that it was fine but that due to our holiday plans, I cant really do too much more at the moment. I received a call from David who I had learned was the new manager at this location. He gave me great news and stated that they actually replaced the sensors and the spark plugs were fine. They addressed one of the two more expensive issues and it ended up fixing the other issue which was the turbo. Albeit, David stated during the phone call that he also cleaned up some carbon build up in the fuel pump cap that was really bad and even replaced the cap with a new one, and the price I paid was less than $1,200.00 for the extra work they did. Great customer service, they fixed my issues and I will go back if I have any more issues.
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November 2023 by Alan Lambert
Greulich's is a full service automotive repair shop capable of assessing and handling a,wide array of vehicle issues. While we have had to ask for some clarity on nrmecessary repairs. They listened and accommodated our wishes to prove good value to our vehicle needs.
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November 2023 by Dan McDonald
I'm going to be honest. I've had work done here for quite sometime. They treat their customers well and with great respect and do decent work. The only thing that blows my mind is the pricing. I went in to get a quote to fix on my car. They told me it would be just under $700. Shortly after, my friend recommended me to his mechanic, and for the SAME fix, he charged me $120. Luckily I had him do the repair and he did a great job. This makes me wonder why on earth Greulich's is charging so much. If a quote seems high, be sure to question them. I've always been able to get them to lower the price a bit, but apparently not as much as it should be lowered.
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October 2023 by Kim C
Highly recommend! The air stopped working in my car, I called and they said bring it in and they could try to fit me in (I had no appt). They got it diagnosed and fixed for me all within a few hours! So far, it's working great. I will definitely be coming back for any future car maintenance.
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October 2023 by Dan Cook
Let me start off by saying I love this repair shop! David and his team are fantastic! I have been coming to this Greulich location for the past year and have had nothing but amazing service every time. A few months ago they were able to identify and repair a major cooling issue with my wife’s SUV. Today I was in for a simple oil change and they did a full inspection of my Altima. They found a few recommendations for preventative maintenance items needing attention that I had been putting off. I asked David for a quote and it was very fair and reasonable. I decided to get it completed right then and there. They completed the repairs quickly and it wasn’t a huge hit to the pocket book. If you are looking for an honest and trustworthy mechanic shop in the San Tan Valley / Queen Creek area, this is the spot! Thank you David and team!Services: Auto A/C recharge
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September 2023 by Debbie Chatman
This place is extremely customer oriented. They go out of their way to meet your schedule and they perform excellent service on your car. I would definitely recommend them.Services: General repairs & maintenance
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September 2023 by Erica Zaragoza
I want to give a big shout out to David! He walked me through everything, and kept me updated with my vehicle every step of the way. He went above and beyond dealing with the warranty company and provided me with exceptional service! I highly recommend!
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September 2023 by susan fischer
I have never been at greulich’s auto repair. My car needed a battery and tail lights were out. They checked all fluids. I brought it in on a Saturday morning and they got me in very quickly. Great customer service!!!! Very friendly. I recommend them if anyone needs help with their vehicles
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September 2023 by Sandra Drell
This was my first but definitely not my last visit to this shop. My transmission on my 2015 Equinox needed to be rebuilt. Austin went above and beyond to work with the warrenty company to do what was best for our car. I will definitely be back!Service: Transmission
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August 2023 by Patrick Anderson
Called to ask for pricing on evacuating my AC (only). This was not a normal request so it took a few minutes to give me a price for the work requested. I was quoted almost 100.00 more at two other automotive repair shops for the same request so obviously I chose Greulich’s. Came in the next morning and they completed the job quickly. I was very impressed and would use them again in the future.Service: Air conditioning
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August 2023 by Scott maxson
I had a very good Experience at the San Tan Valley location. David the Manager came out to help me because the counter guys were on the phone. He checked me in and then called me later that afternoon and sent me the inspection report and explained some other issues that I needed to consider. He told me when the parts would be in and assured me that my vehicle would be done the following day. Having managed a staff of over 115 employees I appreciate the extra care The team provided to me. I will go back for future auto service.
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August 2023 by wayne hoffman
I had a 9:00 appointment for a oil change as when I arrived they were very busy and was told it would probably take about an hour before getting to my car. I was fine with that being the fact that they told me how long it would take and they were correct. The only regret I had is that their t.v. in the waiting room was not working to keep me entertained while I was waiting.
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August 2023 by Alexander Clark
I was getting lights put on my 2014 Nissan maxima. And they took the bumper off. And noticed that those were the wrong lights. They put my bumper back on and didn't charge me. Then I was able to get the proper lights for my vehicle, and they put them on with no problem. These guys are great! THANKS!!!!
