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April 2023 by John Evans
Alicia did a great job
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March 2023 by Lynn Crockett
Leisha was greatest tax preparer of all time
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February 2023 by Michael Maddock
Great service, very knowledgeable and most of all very friendly.
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April 2022 by Kimberlie Dolfo
Lisha was very kind, communicative, and informative! The whole process was quick as well. I would recommend creating a my jh account prior to appointment and uploading the documents online!
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April 2022 by Chris Ibarreta
Had Richard take care of my tax return. He was very knowledgeable and professional answering all my questions throughout the process. Thanks again!!
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March 2022 by Rick Feathers
Jackson Hewitt has been great to work with. Richard really knows his stuff! Will not be going anywhere else.
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March 2022 by Lele Laufou
I've been doing my taxes with Jackson Hewitt since 2004. I've always had a great experience with them. But this year as well as last year we've had the pressure working with Miss Leisha. She has been great to work with. Always a smile on her face and a very and a very funny personality. She is very explanatory when it comes to your taxes breaks everything down one by one. We had an appointment and she was helping another guest and was able to finish them up let us know that she'd be with us soon as she can got us in timely and was able to complete our taxes in about 20 minutes. I would recommend going to Jackson Hewitt at this Rittenhouse location and asked for Miss Leisha she's amazing!!!
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February 2022 by Deb Peterson
I had a very good experience, I showed up early and got in right away due to a no show.The woman I had was very professional, informative and pleasant.
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February 2022 by Ryan Earley
Excellent service as always. Our tax preparer was very friendly and I felt confident in her ability. I will for sure use this service again.
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February 2022 by Ileana Rodriguez
Great service!! Has been my Tax Service Company for 5 years. Very professional and friendly. Leisha does an awesome job.
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February 2022 by Rigo Diaz
Richard was very quick and professional with his work would definitely recommend to family and friends
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January 2022 by Erika Gonzales
Leisha was great! I appreciate someone who can be personable and professional at the same time. I really enjoyed her company and her stellar assistance with my taxes ♥️
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April 2021 by Sean Vick
The person doing our taxes was great. She was very friendly. I feel like they are too pricy but they did fine.
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April 2021 by Randolph Kukor
I have been a Jackson Hewitt client, 3 years. My 2020 Taxes, were done on March 19th, 2020.Looking at the the completed forms at home, reveals that my $1414.00, that had been withdrawn from my SS, was completely left off the Arizona state tax forms. I also had to pay $157.00, for the refund, the State is intitled . Upon finding the error, I contacted the Jackson Hewitt office to explain my findings. The person on the other end, could see the mistake, and said that she would call the tax preparer, and go over the discrepancies.I received a phone call, about 20 minutes later, explaining that I had 2 options. I could drive back to the tax preparer, and amend and file that with the State. Or, I could just wait, and the State would find the error made by, Jackson Hewitt, and fix the mistake. I was told that I could go to the other office, if I wanted to pick-up a business card or talk to a manager.On March 22nd, 2020, I went to the other office to inquire about the availability of a manager. I was explained that their is not a manager at the tax preparation area. We went over all of the details. She was very helpful. As a loyal employee, she felt that the manager overseeing this tax community, should be aware of the client's expectations and experience. The transmission of, 5 or 6, emails between the tax preparer, and the manager, went on for about 15 minutes.After waiting for close to 10 minutes longer, the emails stopped, with the last message replying that, Jackson Hewitt could do nothing about the error that was made, and that Arizona would find the error and fix it.After returning home, I went over the details of my experiences. I wanted to focus on the lack of accountability. Eliminating all emotion, to my answers to a survey, I had received the day after my taxes were done. I answered all the questions truthfully, and kept the answers primarily, on my experiences, after returning home, from having the taxes done. I left my email address, cell number, on the form that's provided. Disappointed, that after 24 + hours, I have not seen any response from, Jackson Hewitt.
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April 2021 by Kelly Alvarado
The tax preparer named Richard was absolutely terrific in double checking my return and I was grateful that he was able to see me during his lunch time. This company needs more tax experts like him.