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February 2024 by Abby Twitchell
So quick and easy - friendly staff - wasted no time getting me in even as a walk-in. This is how a blood draw should be!
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February 2024 by Tony
Quick and painless with nice staff.
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January 2024 by Cathy J.
Inexperienced and rude phlebotomists. Took 4 try's to draw. Techs were rude. Front office seemed capable
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December 2023 by cheryl van horn
Great job Labcorp. I rarely have an appointment and I'm in and out in 15 mins. Everyone here is friendly and provides excellent customer service.
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November 2023 by Jadynn Hunsaker
Kyle at the front desk isn’t very professional. He struggles to understand the difference between a walk in and an appointment. He was trying to have me wait 40 min after my appointment time. I made an appointment due to me having a job and he’s unsure of when they will be able to get me in by my appointment. Why have appointments if you aren’t going to go through with your appointments times? So if your looking to get an appointment your best bet is to walk in because appointments aren’t appointments they are just there for fun according to Kyle the front desk dude.
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November 2023 by Donald Crawford
We have always had a rough experience at this location. Others have been fine. It seems to start with the bi-lingual manager or Assistant Manager. She shows very little professionalism while talking in the open about customers. Some customer service training is highly recommended. Meanwhile we will go elsewhere.
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November 2023 by Hank hursky
Wish I could rate it lower. Show up and wait longer than 2 hours and every single person who comes in after you gets called first. I hope their lease doesn't get renewed and they replace the unit with a competent business
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November 2023 by Mason L.
So I had a UTI and the only reason we came here was to get a pee cup really but it was disgusting in here
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October 2023 by Glen Fullmer
It was okay but quite a distance from where I live. But the way it wasn't long and the receptionists was were pretty good.
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October 2023 by Tricia Feldman
I had an extremely unpleasant experience at this location. I went into the center and sat for my labs where I was attended to by an older phlebotomist with brown hair, unfortunately I couldn’t catch her name. She was on staff with two younger, very sweet ladies.After sitting down I explained to her that my veins are badly scarred from IV infusions due to chronic illness and she complained so much when examining them that I hat to take the initiative to ask her for a hot pack to warm up the veins. She poked at one vein and couldn’t access it and was very openly frustrated. She then immediately called the other tech (the sweet other front desk tech) in to help. She could not access it either but I could tell she really wanted to help. The older lady was very short with me and explained brusquely that if they each tried twice then they just couldn’t help me. In being aware that my veins are tapped out from all of my prior medical issues I apologized for all the trouble they were going through and she just disregarded me. I have so much medical ptsd and her lack of compassion and pure annoyance and frustration at not being able to access my veins were so triggering to me and made me feel like such a nuisance and bother as if how dare I waste her time. She said well we can’t stand here all day waiting and hoping we collect enough for the sample for you because it’s barely dripping. At the end when she couldn’t collect more than half of a tube she pulled out the needle and turned her back and handed me a paper asking me to take it to the front desk and return with a copy for her. I’m sorry, isn’t that her job? Upon asking her to please notify me if there was not enough for a sample, even for one or two of the items (for the purpose of knowing whether I should reschedule with my doctor due to lack of results) she simply said well it’ll go to your doctors office. I felt very invalidated, disrespected, and made to feel like I was a total waste of her time. She didn’t so much as apologize once. I will never again return to this labcorp center and have now made an appt with a new provider at my other drs office just so that I can see the in house phlebotomist instead of returning to labcorp.
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August 2023 by Makayla G.
A little disappointed the ladies in the front were nice however once I went back the two actually doing the blood draws seemed veryyyy detached both from reality and patients. I was told I couldn't wait after my blood was drawn to make sure I was safe to drive myself home due to "causing unnecessary concern for other patients" I have a medical condition that causes issues with my blood volume. Very thankful I brought my own snacks and a drink for after to sit in my car before driving home. The male working made me very uncomfortable.
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August 2023 by Elizabeth (Liz)
It was very easy to make an appointment, check-in, and all of the staff was very warm and kind! Definitely a different experience from other labs I've been to.
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August 2023 by Peter Fenton
Came on a Thur at 9:30am and I was in and out in less than 15 mins. The check in process was simple and the line moved fast.
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July 2023 by Krystal Makcharoenwoodhi
The map shows them next to Allure, but they're closer to the surgery place.We showed up without an appointment and were seen pretty promptly. The two people at the desk were friendly. My kiddo was 6 at the time and we've been here before, years ago, and had a similar experience. I'm not sure if the low ratings are to keep this place less busy. ? The experience was fine and exactly how I expect bloodwork to go.
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June 2023 by David H.
Couldn't find my order, had to call for new one. Front desk said that fax might be faster than email, odd. Order was for Urine test, front desk said I only needed urine specimen, she announced that in front of everyone in waiting room. She sent to a bathroom that was not in working order, basin fixtures all taped up, even the faucet. I have never been given a specimen bottle and sent to restroom without the ability to wash hands. I was shocked...DON'T go to this Lab Corp in Queen Creek.. Nasty!!!
