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October 2023 by Nancy Taylor
The nurse was very timely and knowledgeable when I received my shingrex shot and scheduled my second shot.
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June 2023 by Hunter Schaar
They just cancel your appointments and tell you to make another one for another day
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June 2023 by Cindawg von Fritz
This place rawks! My appointment was on-time, and the nurse was thorough and kind. Thank you so much!!
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April 2023 by ChloeSparkle
Stacy was very rude as soon as she saw us. She’s rascist called the cops/security because she was “scared”. We haven’t even said a thing. How are u scared. Our skin tone? Everyone else is very nice and we had no problems with them but STACY she evil fr
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February 2023 by Jenny V
NURSE PRACTITIONER AT THIS LOCATION IS TRASH.
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October 2022 by alicia ciudaj
If I could give zero stars I would very rude at people the pharmacist
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August 2022 by Jessica bair
This place is a joke. I took my very busy teen daughter to get a TB test done for her CNA clinicals. I made an appointment online that worked with her schedule. Arrived a few min early to check in. The check in kiosk couldn't find our appointment. I showed the screenshot of the appointment info to the lady at the front desk. She basically shrugged her shoulders and said sorry, you'll have to make another appointment. Mind you, the waiting area was empty, and a TB test literally takes 5 seconds. Nope, she wouldn't even consider helping us and for some reason there were no other appointments available even though this was 4:45 and they are open until 7:00. I found an appointment at another CVS 25 minutes away, sped over and was in and out in 5 minutes. Stay away from this location. It's the worst.
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May 2022 by Wesley Luffman
I only wanted to get tested for Covid, and they made me had an appointment with an NP. This is a racket to be able to bill insurance unnecessarily.
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April 2022 by Samantha Risley
If I could give zero stars I would. Should not be labeled as an urgent care I've tried going here twice. The first time the "doctor"said they were closing soon and were no longer taking patients. The second time the front office clerk said, with an entirely empty waiting room, we could see if there were any available appointments but they were fully booked. Just the worst don't go here
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December 2021 by Nader G
Terrible service and rude staff.
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November 2021 by Ed Nerl
Terrible service from "nurses" with nasty attitudes, and barely functional equipment. Do yourself a favor and avoid this place.
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August 2021 by Leo
Absolute hot garbage. Just try calling and you'll see why.
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May 2021 by Natalie Renteria
I wonder if anyone is even reading these comments and seeing the ratings. Obviously nothing has changed at this location. I'm surprised it's still running. Very rude customer service and seem not to know much. I really hope some changes are made this year. 5/10/21.
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May 2021 by Kristen Singh
There is no such thing as a Walk-in appointment at this CVS. Their website offers appointments but also shows that they accept Walk-ins from 12-3pm. So, I went down to the clinic on Ocotillo before 1pm and was told to check-in at the Kiosk. I told the person at the desk that I was there as a Walk-in and I was told that I had to MAKE AN APPT after 3pm which I could have done online, at home. One of the clinic staff came out of a patient room and asked how she could help. I explained that I was waiting as a Walk-in for an appt. She proceeded to tell me that they were going to lunch in 10 minutes and that all of the appointments that afternoon were full. This makes no sense. If I wanted an appointment, then I could have made one online and come in later. I was then told that everyone else beat me to making an appointment and they can't change the rules and the door was slammed in my face. Mind you the waiting area was EMPTY. So, apparently, they just didn't want to see me and decided to go to a late lunch at 1pm instead. I drove down to Banner Urgent Care on Ironwood, was seen and came back to CVS to pick up my rx before those rude b's came back from their lunch. I will never go back there. Do yourself a favor and go somewhere else where they actually want to help you.
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February 2021 by Heath H.
I've had a few appointments at this Minute Clinic location after moving to the area in late 2020. The Nurse Practitioners are dialed in, professional and very thorough. My appointments were kept on-time and walk-ins wait time is manageable. The kiosk and nursing staff are very customer service oriented, always greeting me and giving a welcoming feeling and never rushed. I've also had quite a few COVID-19 rapid tests done at this location (outside the store - appointment only). Appointment times kept as requested, no delay of over 5 min considering how busy this testing location is - totally acceptable. COVID Testing Nurses always kind, sympathetic and professional. Results by phone usually within 1 hr of rapid test completed by Nurse Practitioner. Very happy to have this clinic so close to my family's home.