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July 2024 by Mardi Diaz
Cat food brands are labeled in each aisle making it easy to find!
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July 2024 by Jacob Lerdahl
Best grooming our dogs have ever had. Mitchy N is the best groomer and deserves to be acknowledged for that. Definitely will be going back for all our dogs with her. Thank you Mitchy !!
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July 2024 by Vicki privette
Bought dog prescription canned food.
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July 2024 by Gwen Lopez
Great service and good prices.
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July 2024 by Lindsay
We set an appointment for our dog to get groomed. And they waited until we drove a half an hour to the location just to tell us they're not going to groom her. Like alright cool if youre not skilled enough to handle a little 16 lb dog thats scared of clippers fine whatever. But to have us waste gas driving there and back and wasting an hour of our day is 100 unprofessional. Would NOT recommend because obviously their communication is VERY MUCH LACKING! very disappointed petsmart!
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July 2024 by Gazmend Blakaj
They were very friendly
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July 2024 by suzie sunshine
This review is about the pet hotel specifically. We have used petsmart pet hotels all over the west for years, and no problems. But, recently we used this one for a few boardings and it was a disaster... they confirmed a "suite" (actual room). But after the fact I found out our dog was locked up in a small cage both times!! And it still cost almost 100.00 a night!! They blamed the call center for the "error" but I call b.s. when you get a confirmation you assume it's a done deal... then they did a bait and switch and charged the same amount. I actually called the store number directly but they said, " oh, it automatically gets sent to the call center". I know this isn't true because I've been booking with them for years and know there are separate numbers. They claimed the "suites" have been booked up for the last 2 months, yet they never said that when I booked. I spoke to the hotel manager, Mona, and she was full of excuses and was pretty rude and unprofessional. Looking at some of the other reviews, I can't believe any of these people still work there. Well, petsmart, you lost a good customer... never again!!
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June 2024 by Wade Harding
I rated 5 because their customer service has improved and they have good sales.
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June 2024 by teddy becker
This groomer is just a money factory. After the simplest quickest work they could do.
Not wasting my money here anymore.
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May 2024 by Teresa Wright
It was just a quick in and out to pick up dog food.
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May 2024 by j c
Will never take any of my pets to a pet smart again ..lazy unfriendly groomers that act like they don't want to be there . And if I were you I would watch them through the window while they have your pet . I did and did not like what I seen at all ...worst place to trust with your pet ...
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May 2024 by Josh Martinez
Enjoyed my time here
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April 2024 by Matthew attson
Getting very good options deals and a very good looking what kind of fish I am looking for
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April 2024 by Jeff Watkins
This review is based off of principle. We’ve been going here for 2+ years. We are ALWAYS on time!! We have had times where we have had to wait 30+ minutes for the employees to show up. We have had times where we have had to wait longer than the allotted time for our dog to be ready. Today, we got stuck in traffic in a bad accident and we called to let them know we would be about 10 minutes late. We ended up being 20 minutes late. Petsmart charged us an extra $10 as a “you’re late” charge. It’s not about the $10, but seriously. I’ll make sure to have our “you’re late” charge ready for the next time they are behind. Come on…not a good look for regular customers.
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April 2024 by Viet Phung
This store is our go to location for all of our pet needs! The team is extremely friendly, the store is very clean, and managers Sherrie and Megan are both very helpful! Would recommend 100%!
